Glenn Gardner Email & Phone Number

Denver, Co, Us

Cork, Cork, Ie

Helping companies master the sourcing / procurement process with optimization and automation tools using the industry's leading Artificial Intelligence (AI) technology. Allowing companies to better manage spend within logistics, MRO, packaging and other advanced RFx events. Provide guidance across oil & gas, high tech, and retail industries

Boulder, Colorado, Us

Entrepreneur building a start-up to simplifying the process of moving freight by building relationships and matching companies through an online platform. As a founder, I coordinated developers and subject matter experts to focus on solving business problems using successful technologies to deliver a friendly user experience. Worked closely with shippers to prioritize their business challenges and mapped a development schedule to support product roll-out.Better Match. Better Move.

Specializing in Source-to-Settle procurement technologies for automating business processes with a focus on the transportation spend category. Deployed advanced sourcing technologies in Fortune 500 companies to reduce spend by 2.7% in markets that were seeing 2-3% increased. Helped to improve supplier relationships by being transparent during negotiations to get favorable outcomes for all parties.

Boston, Massachusetts, Us

Managed and deployed project teams to implement enterprise-wide service life-cycle management solutions for field service, call center and customer self-service across multiple industries. Enabled companies to streamline services process to reduce cost by 16% and improve their customer satisfaction goals by 13%. Market leading technologies like field service automation and tablets were the key enablers.

Provided of customer service software applications using knowledge management, intelligent search, complex diagnostics, and analytics. Kaidara's solutions was used in the medical, automotive, aerospace, and large scale retail markets to improve the customer experience. I specialized in adopting artificial intelligence principles to solving complex diagnostic service problems to minimize downtime for very expensive equipment and helped to support first time fix goals to reduce service cost.