Glenn Gray Email & Phone Number

Mississauga, Ontario, Canada

• Owning the 'cradle to grave' management of planning, forecasting, purchasing, expediting, and obsolescence of inventory within the Wajax Industrial Parts network.

Miisissauga, Ontario

• Manage a team of buyers responsible for the replenishment and expediting of inventory into Wajax branches and distribution centres nationally.• Develop processes and procedures for increasing efficiency and profitability of purchasing methods, and mitigating obsolescence.• Primary supply chain contact for Wajax vendor base.• Owner of new vendor approval process.• Principal Wajax negotiator in all contract and operational discussions with vendors• Responsible for management, administration, and negotiation of vendor volume rebate programs, and all operational contracts.

Mississauga, Ontario

Managing a team of 26 Customer Support Advisors nationally, providing best-in-class bilingual 24/7/365 live customer service, and expert application development in Fluid Processing, Hydraulics, Construction and Forestry equipment, on-highway power systems, and industrial parts. Providing support directly to customers--including after-hours and emergency support--as well as to Wajax branches with advice, part ordering, engineered solutions, and follow up.Providing systemic, operational and motivational support for the customer support advisors--including performing on-going refresher training and ensuring balanced shift scheduling and off-site-working performance standards.Regular performance comparisons against strategic plans with team, to maximize sales opportunities and mitigate operational costs--including collaborative work with vendors, and strategic logistics solutions to ensure minimal costs to fulfilling customer requests.

Mississauga, Ontario

Provided leadership, direction, and ownership of day-to-day operations, and longer term project management planning and prioritization, during colleague's short term sick leave. Scope of team included all Purchasing, Inventory Planning, Category Management, and Global Sourcing.

Mississauga, Ontario

• Work collaboratively, and co-ordinate strategic approach with numerous stakeholders in overall relationship management of Wajax vendor base.• As key link between vendor and Supply Chain, own the negotiation of all operational contracts with vendors, as well as rebate programs that meet or exceed revenue targets.• Establish processes, procedures, and reporting tools for continuous improvement of operational and Supply Chain interaction with vendors.• Leverage existing vendors, to ensure optimal profitability and customer experience.• Develop strong partnerships with sales, vendor development, and executive teams.

Brampton, Ontario

• Manage replenishment, supplier relations, and on-shelf availability of all DSD delivered products into Loblaw stores--representing approximately $7 billion of sales.• Establish process and cost/benefit metrics used to target suppliers for conversion into DC and transportation network, removing them from direct-to-store (DSD) deliveries.• Manage team of Project Leads, tasked with following the 12 week process of incorporating suppliers into Loblaws’ operations, while meeting or exceeding benefits targets, and incorporating principles of Project Management. Generated cost savings and revenue in excess of $70 million.

• Manage and support a team of Assistant Managers and Supply Chain Analysts, ensuring proper levels of inventory are purchased (both domestically and offshore) to replenish warehouse stock for regular demand, seasonal modules, and advertisements.• Ensure proper checks are in place to monitor frequency of buying, correct volumes, utilization of appropriate distribution centres, and data integrity.

• Manage a team of Planning & Replenishment Analysts, maintaining optimal inventory levels of all duty-free and duty-paid merchandise for all stores and warehouses.• Develop processes to increase efficiencies and automation of replenishment—including implementation of Space Planning software, Open To Buy methodology, and numerous in-house system applications

• Develop sales and inventory budgets and forecast by store / category• Oversee annual receipts of approximately $1.1Billion• Create an Open-To-Buy process and facilitate its implementation with all categories and stores.

• Collaboratively develop seasonal merchandise budgets—in conjunction with Merchandise Vice Presidents and Category Managers—ensuring goals of sales, turnover, inventory and gross profit are met.• Provide analysis, recommendations and strategies relative to sku management, marketing initiatives, inventory disposition, and vendor management.