Glenn Lowe Email & Phone Number

Merseyside

As the IT and Marketing Manager at Formwork Direct, I leverage a diverse skill set to ensure the seamless operation and promotion of our business. In my role, I am responsible for overseeing the technology infrastructure, making critical decisions on the tech we use, and providing solutions for any IT-related issues. While I possess the technical expertise to handle these challenges independently, I collaborate with an external company to manage my workload effectively and maintain efficiency.On the marketing front, I manage all aspects of our branding, including the development and maintenance of our websites, the creation of brochures, and the design of company documents. My efforts ensure that our brand is consistently represented across all platforms.I also utilize Power BI for data analysis, helping to drive informed decision-making within the company. My expertise in database management, specifically through our Syrinx system, allows for streamlined operations and improved data integrity. As the company's Senior Information Risk Owner (SIRO), I manage and mitigate information risks, safeguarding our data assets.In addition to my IT and marketing responsibilities, I handle HR and Health and Safety tasks from an organizational perspective, ensuring that all documents are accurately completed and submitted. Furthermore, I create and maintain all company policies and procedures, ensuring compliance and consistency across the board.My role at Formwork Direct is indeed multifaceted, demonstrating my ability to adapt and excel in various disciplines. This dynamic position has honed my skills in IT, marketing, data analysis, HR, and policy management, making me a versatile and valuable asset to the company.

Liverpool, England, United Kingdom

While working at Liverpool Community Health, I had a varied and rewarding role focused on information governance.I managed Freedom of Information (FOI) and Subject Access Requests (SARs), ensuring that patients and other stakeholders received accurate and timely responses. Part of my job involved maintaining the Information Governance Toolkit, now called the Data Security and Protection (DSP) Toolkit, to keep our data security practices up to standard.I also worked extensively with the DATIX system, which is used for risk management and incident reporting. Although DATIX comes ready to use, I customized it to better fit our needs, making it more effective for our team.In addition to these tasks, I was the point of contact for patients who had questions about FOI and SARs, handling calls and emails and providing clear, helpful information. I also analyzed data related to these requests, creating reports that helped us improve our processes.Another important part of my role was managing the FOI section on the trust’s website, making sure all requests were posted and accessible. I also kept the Information Governance section up to date with current and comprehensive information.I also conducted regular audits across various clinics and wards, ensuring that patient documents, including assessments and discharge letters, were properly maintained and compliant with standards.This role allowed me to develop strong organizational skills and a keen eye for detail, while always prioritizing data governance and patient confidentiality.

Liverpool, England, United Kingdom

At the Prescription Pricing Authority, I was responsible for accurately pricing prescriptions to ensure timely payments to pharmacists. This role involved extensive data entry, requiring a high level of precision and attention to detail. In addition to my primary responsibilities, I mentored new staff, helping them to integrate smoothly into the team and understand their roles. I also participated in trials for new work processes, contributing to the development of more efficient and effective methods of operation.

Liverpool, England, United Kingdom

During my time at Asda, I focused on delivering excellent customer service, ensuring that every customer had a positive shopping experience. I managed stock levels efficiently, making sure that shelves were always well-stocked and organized. I also handled customer complaints, resolving issues promptly and effectively to maintain customer satisfaction. Additionally, I was involved in procurement, coordinating with suppliers to maintain optimal inventory levels and meet the store's needs. This role helped me develop strong organizational and communication skills, as well as a keen eye for detail.

Education record

Education record