• Contracted through Apex Systems to support USAA.• Administering and supporting jFrog products “Artifactory” and “Xray”.• Provided server tuning for the backend Postgres/mongo databases for the Xray environment bringing the end-of-life products from an unhealthy state to business acceptable.• Working with the team lead on getting the new versions of our product ready via puppet and other means, making forward progress that helps the business keep up to date and stay online.• Server monitoring, troubleshooting, pre-emptive fix determination to keep our customers running 24/7.• Various developer assistance with pipelines, package managers, and scanning tools in our developer ecosystem.• Focus on terraform deployments, using infrastructure as code to create, maintain, and expedite new applications setups or upgrades.• Moving current team Rundeck jobs and plugins in to Ansible as we are now moving away from Rundeck. Working with the team to ensure all jobs we want run properly after the conversion.• Splunk monitoring of our jFrog and custom application servers.• Java experience as Kotlin is a base for a large amount of our coded custom application servers.

• RHEL systems administrator with root access.• Product owner and technical support for Rundeck, automation for all our RHEL and other supported OS’s. (~13,000)• Puppet engineer and onboarding champion for a better controlled work environment.• Assisted with RedHat Satellite to ensure patching and standards were applied properly.• Supported multiple methods of image deployment to servers for multiple customers whether they be standard servers, mainframe, or appliances.• Aided with AIX servers and applications.• Provided cross operating system domain products and testing with wide background of experience. Puppet / Chocolatey / Rundeck being used on a wide variety of Windows and *nix operating systems.• Initial testing of ansible vs Rundeck, selecting a product and getting it to our customers. We did select Rundeck.• Used Splunk monitoring to watch mission critical services and servers including setting up some custom monitors.• Paired programming on java to assist customers with issues they were having between their OS all the way back to the app. Troubleshot code and help modify said code to fix mistakes and logic.

• Poise integration into a Moodle server requiring custom coding, JICS integration at another college.• Linux Centos, 6.5, 7.0, Configure, Install, Manage, Maintain, Troubleshoot, Upgrade. Used for multiple purposes from web servers to database servers.• Python data parsing and manipulation, integration. Used for tasks that require more programming power and functionality than PowerShell.• Firewall troubleshooting customer issues, applying new rules and upgrading appliances.• Data recovery performed on customer data with simple tools but proven methods.• Setup new VMware servers for customers, sold solutions to customers, and took care of their environments from delivery to decommission.• Recommend Nimble Storage to customers. Install them and support the entire process from delivery to decommissioning.• Troubleshoot customers Netapp units, recommend upgrades and maintain health on these devices.• Helpdesk troubleshooting of windows OS’s, programs, logins, and all other user issues.• VDP for VMware working with customers to determine which servers need backups, where they should go and how we will keep them safe.• Active Directory setups for customers, upgrading AD servers, adding new domain controllers to the domain, troubleshooting current environments. Monitoring and maintaining the health of these environments.• Network troubleshooting customer networks and offer resolutions. Install new equipment, recommend network changes and ideas.• Install web servers for customers and help them get their sites in place. Support any sites customers currently have.• PowerShell data parsing, manipulation, integration, and task automation. Used mainly for scripting windows tasks and any system with an API I can use PowerShell for as well.• Work with web and server certifications to help customers select the proper cert, levels of encryption, and setup server chains. Recommend best practices for security where applicable.

Systems Administration & Infrastructure Citrix Migration: Upgraded from Provisioning Server 4.5 to XenApp 6.5 and XenDesktop 5.6; set up network load balancing and GPO best practices. VMware Deployment: Installed and configured VMware from scratch, adhering to best practices. Active Directory: Upgraded domain controllers from 2003 to 2008; implemented GPO for user settings and software deployment.Network & Storage Management Storage Solutions: Installed Nimble and NetApp SANs; configured HP C3000 Blade Chassis, saving $80,000 in support costs. Networking: Set up HP Flex Fabric and Cisco Switches; managed Brocade Switches for SAN connectivity.Virtualization & Cloud Technologies VDI Solutions: Configured Citrix golden images and deployed zero clients. DNS/DHCP: Managed installation and configuration across servers.Security & Compliance GPO Management: Developed strategies for user settings and software consistency. Certificate Management: Generated CSRs and installed on servers.Automation & Scripting PowerShell: Automated server setup and user creation tasks. SCCM Development: Created applications, packages, and task sequences.Database Management SQL Server: Installed and managed security across multiple instances. HP-UX Support: Configured database LUNs for engineering applications.Backup & Recovery Data Management: Oversaw backups for critical data across various platforms; developed recovery processes.Documentation & Training Documentation: Produced system diagrams and flow charts. Training: Onboarded interns/new hires on IT systems.Additional Responsibilities Provided helpdesk support; managed web servers and applications. Conducted cost analyses for upgrades and renewals; improved communication between teams.

Support end users and devices.

Performed repair work for Texas Tech students.

Summer job to build a new computer. This little company is also a dial-up ISP as well and I helped alot of people get online, buy new computers, and fix their old ones.

Wireless ISP for rural areas. Performed sales and installation.