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An Information Technology professional with approximately 35 years experience in various roles in the following industries: Sales, Government Sales - RFP's and Licensing Specialties, Education, Systems Administration, ISP/Hosting/Managed Services * Currently involved in Managed IT and as a vCIO, Director, Manager, Customer Service Specialist, Trainer, Systems Administrator/Analyst and Sales SupportSpecialties: *Managed IT Services Operations with strong emphasis on achieving highest levels of customer service * Server and Network Operations Management * Microsoft Design/Architecture and Solutions Implementation * Strategic and Tactical IT Business Analysis (Managed Services and Outsourcing)* Training and Education* Strong Technical Sales Abilities
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Director Of OperationsIntega It Sep 2017 - Apr 2020Ottawa -
General Manager - Ottawa Campus, Lead Instructor Veteran Friendly Transition Programme (Vftp)Willis College Of Business, Technology, Healthcare - Est 1866 Sep 2016 - Sep 2017Ottawa, Canada Area -
Director, It ServicesGrade A Mar 2010 - Sep 2016 -
Manager - Managed ServicesNova Networks Oct 2008 - Mar 2010Manager for team of 20+ System and Network Administrators. Position responsibilities include day to day operations, strategic and tactical IT business analysis (Managed Services and Outsourcing), direct customer relations and support with a strong emphasis achieving highest levels of customer satisfaction, revenue growth, product development and direct support of Sales teams with regards to said Managed Services product line and infrastructure server operations management. Technical responsibilities still exist as listed below plus providing training/mentoring of all Managed Services technical personnel. -
Manager - Managed ServicesPrimus Canada Oct 2005 - Oct 2008Manager for multi-city team of System and Network Administrators . Position responsibilities include day to day operations, strategic and tactical IT business analysis (Managed Services and Outsourcing), direct customer relations and support with a strong emphasis achieving highest levels of customer satisfaction, revenue growth, product development and direct support of Sales teams with regards to said Managed Services product line and infrastructure server operations management. Technical responsibilities still exist as listed below plus providing training/mentoring of all Managed Services technical personnel. Lastly, successfully provided Primus will all criteria (projects, references, credentials) to become a Microsoft Certified Gold Partner in 2006. -
Senior Lead - Instruction And Course DevelopmentTeknowave Oct 2004 - Oct 2005Took lead role in developing pilot programme and curriculum for Canada's First National Aboriginal IT Training Program. Assisted in launch and promotion of TeKnoWave Inc. as a non-profit corporation that was formed to oversee the delivery of IT, Business and Sustainable Energy Training programs that created the essential technical and managerial capacity within the First Nations, Inuit, and Metis populations. This programme enabled the achievement of community social and economic goals, creating employment and entrepreneurial opportunities, and building Aboriginal self-reliance. Provided training to pilot class of 15 individuals, all of whom were completely successful in completion of studies and obtaining employment in the IT field. Certification courses taught were MCSE 2003 with AD Design and Security Specialties, CCNA and ITIL.
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Senior Systems AdministratorMagma Communications Jan 2000 - Sep 2004This position was directly responsible for supervising the Windows Systems Administration team as well as the role of Systems/Solutions Architect and Needs Analysis Specialist. Duties for these roles included but were not limited to; performing on-site analysis of existing client infrastructure for purpose of providing improvements in the areas of AD design and implementation, migration plans and security, MS Exchange deployments and migrations, MS SQL deployments, migrations and security, developing data recovery and disaster recovery plans. Direct management of servers used for VWS hosting, SQL hosting, internal mail/collaboration/domain/fileservers, Managed Systems Administration and Dedicated Server services as well. This included performing/coordinating work directly for/with Managed Systems Administration customers.
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Senior InstructorWillis College Of Business And Technology Sep 1995 - Jan 2000 -
Sales RepMcgraw-Hill Ryerson 1991 - 1993 -
ManagerOdyssey Computer Books 1988 - 1993
Glenn Myatt Skills
Glenn Myatt Education Details
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Computer Science
Frequently Asked Questions about Glenn Myatt
What is Glenn Myatt's role at the current company?
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What schools did Glenn Myatt attend?
Glenn Myatt attended Algonquin College Of Applied Arts And Technology, Carleton University.
What skills is Glenn Myatt known for?
Glenn Myatt has skills like Disaster Recovery, Managed Services, It Service Management, Cloud Computing, Security, Virtualization, Microsoft Exchange, Windows Server, Vmware, Enterprise Software, System Administration, Servers.
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