Responsible for the project management function, overseeing the direction, coordination, quality and execution of projects across the organization.

Role expanded to leading the PMO and the administrative functions of the organization including Marketing, Finance, Human Resources, Support and Operations. Developed new business processes and oversaw the implementation of new internal systems during a period of rapid growth.

Worked closely with project stakeholders including clients, vendors, VARs, sales, technical and professional services teams to deliver supply chain solutions integrated with Microsoft Dynamics AX and Microsoft D365. Developed and implemented new project management practices.

Led the PMO for the Guest Management Solutions division of Amadeus (formerly TravelClick). Worked closely with project sponsors, product owners, solution architects, technical teams and BA resources to deliver product development and technical infrastructure projects. Developed process improvements and implemented Agile methodologies. Direct reports included the QA Manager, Release Manager, BA Lead and project managers.

Managed several concurrent Microsoft Dynamics CRM Projects. Managed the projects during the development, implementation and operations startup by ensuring that resources are made available and that the projects were developed and fully operational within the previously agreed time, cost and performance parameters.

Worked on the Payout Gaps Closure Project with the CDIC IT/IM Directorate and Preparedness Directorates to deliver an update of the CDIC Payout System. The Payout System is a critical business system that is used in the determination and distribution of insurance payouts in the event of a member institution failing.

Managed an Application Rationalization program of five IT projects with the IT Services Directorate for the Personnel Psychology Centre of the PSC. Worked closely with the client SMEs, business analyst team, QA, IT Security, Enterprise Architecture developing applications using Waterfall and Agile Scrum methodologies.

Reporting to the Director of Solutions Management, oversaw the Project Management Office for the VAR and ISV professional services groups at NMB Solutions. Worked with the PM team to develop project methodologies for deploying Microsoft Dynamics AX and NMB’s ISV shipping solution for Dynamics AX, Dynamics TMS. Managed the implementation of Dynamics AX and Dynamics TMS with clients in Canada, the US and Australia working closely with internal and client project teams, external consulting… Show more Reporting to the Director of Solutions Management, oversaw the Project Management Office for the VAR and ISV professional services groups at NMB Solutions. Worked with the PM team to develop project methodologies for deploying Microsoft Dynamics AX and NMB’s ISV shipping solution for Dynamics AX, Dynamics TMS. Managed the implementation of Dynamics AX and Dynamics TMS with clients in Canada, the US and Australia working closely with internal and client project teams, external consulting resources, and third party vendors. Show less

Project managed Microsoft Dynamics CRM implementations with the professional services group. Defined strategy for and developed, executed, and managed the marketing plan and integrated marketing initiatives designed to penetrate and grow the markets for Microsoft Dynamics GP add on products.

Successfully maintained and increased the client base for the emPerform Talent Management software system through channel and direct sales. Created the concept for Talent Measures, a Human Capital Management services offering. Developed brand and sales strategies. Oversaw and managed trade show participation, marketing campaigns, Dynamics CRM and lead generation activities. Managed software deployment and outsourced survey engagements.

Developed a sales strategy for entering the SAP B1 market with ISV data products. Established channel partnerships with the SAP VAR community and maintained relationships with the SAP corporate team. Exhibited at SAP events and initiated a major co-marketing campaign with SAP centered on CRG's QuickBooks data migration product.

Oversaw all aspects of Microsoft Dynamics GP ERP and Microsoft Dynamics CRM implementation projects: set deadlines and schedules, assigned responsibilities, monitored and summarized progress of projects. Wrote a project management methodology handbook providing guidance, support and best practices recommendations. Worked closely with clients and internal resources to manage professional services engagements.

Provided engagement management services for Microsoft Great Plains ERP implementations ensuring timely, professional and cost-effective deployments. Prepared detailed Gantt Charts and project status tracking and reporting. Developed and executed strategic market plans to support the professional services and products groups. Launched the Axicom fax and e-mail ISV application for Microsoft Dynamics GP.

Oversaw the management of all operations of an engineering consulting firm that developed customized productivity software for the electronics manufacturing industry. Worked closely with OEM and contract manufacturers to design and deploy customized productivity software systems for managing PCB assembly lines. - Identified and cultivated new business opportunities- Formed a joint venture with a European electronics manufacturer to market and sell electronic test and measurement… Show more Oversaw the management of all operations of an engineering consulting firm that developed customized productivity software for the electronics manufacturing industry. Worked closely with OEM and contract manufacturers to design and deploy customized productivity software systems for managing PCB assembly lines. - Identified and cultivated new business opportunities- Formed a joint venture with a European electronics manufacturer to market and sell electronic test and measurement equipment in North America- Participated in a Team Canada trade mission to Mexico- Established strong long-term relationships with customers, partners and prospects- Managed new project implementations- Prepared SRED and IRAP submissions Show less

- Executed all marketing and promotional programs- Developed and executed pursuit plans to specific account targets in the electronics manufacturing industry to identify opportunities and secure face-to-face meetings- Set up and participated in pitch presentations- Developed and expanded existing accounts- Coordinated and managed participation in trade shows and trade missions in the US, Canada, Mexico and the UK