Intend Design is a commercial interior design consultancy working with clients throughout the UK. Our interior designers and interior architects draw upon a pool of experience, creative know-how, and manufacturing resources; allowing the design practice to bring a high degree of technical, manufacturing, and design expertise to all of our commercial interiors.We offer a range of services in multiple sectors including office, hospitality, commercial, retail, residential and the care sector.Our service include but are not limited to Concept Design, Design Development, Planning & Building Control Management and Contract Sourcing.We very much look forward to working with you and please do get in touch if you would like to talk about what we can offer.

Customers are at the heart of everything we do. Applying expertise, care, technology, insight and focus on sustainability, Intend helps partners achieve strategic goals and create amazing environments. With a broad customer base encompassing a range of blue-chip private and public sector organisations, we understand each of our clients’ unique needs.While customer requirements are broad and varied, in a challenging business landscape, all clients need a facilities management partner to deliver services seamlessly. Intend’s years of multi-sector experience, combined with technology-backed solutions, bring customers more efficient and cost-effective service delivery than ever before.

Augmentum Business Solutions is a specialist group of business experts who thrive on helping businesses grow; help businesses whom require rescuing and assist businesses looking for finance. Our main aim is to provide practical business support.Augmentum works closely with the leaders in a business to ensure that each aspect of the company is operating at maximum efficiency. This means we provide expertise in financial areas, sales & marketing, products & services as well as the operating structure of the business. We have a vast amount of experience, having worked at senior levels in business with between sole traders and multi nationals, and will focus on ensuring that your systems, processes and people are optimised. Much of our time is currently in the hospitality sector working with restaurant groups and hotels where challenges exist.Very often funding is a requirement for companies to support their business should they be growing or experiencing difficult times – and Augmentum has access to a wide range of finance options only available through specialist advisors. We are also associated with Beer & Young who have a successful track record of raising capital through their network of Private and Professional Investors.In 2018 we worked extensively with clients on GDPR – taking a slightly different and added value approach. By taking a common sense, pragmatic approach we defined the business’s current situation; assessed the risk and took actions to ensure compliance.All of this is supported by our team, which includes accountants, banks, solicitors and other professional bodies who will work together to ensure our clients' needs are met.

The services that Beer & Young offer compliment the skills that Augmentum Business Solutions provide.

Specialist senior consultant working across many industry sectors to help companies seeking growth or avoiding decline. Responsible for helping businesses to avoid insolvency, get back on track and then increase their profit.

•Implemented structured approach for sales team resulting in 12% sales growth over previous year. Selling to NHS and channel sales.Developing key acounts•Developed new market opportunities with very positive outcomes for business.Sales team achieved target for the first time in 4 years.

Sales & Marketing Director – 9 months: •Restructure of sales and marketing team creating a solution sales approach to the sector•Rebuilding two out of three regions to their best sales performances in 15 months. Year on year sales performance improvement.•Transformed the Company culture to one of sales, profit and customer focus.

Group Operations Manager for 3 sites (Vauxhall and Saab) with a turnover of £37m and 110 staff. Responsibilities encompass all operational aspects to maximize the profitability of the sales and aftersales departments as well as customer satisfaction levels. Achievements:•Successfully installed new Daily Control system which resulted in significantly improved profit margins and increased sales across all departments •Reduced cost base by 10%, improved margin by 4% in sales and 12% in aftersales departments. Improved customer satisfaction levels to above national average.• Implemented new pay schemes to sales departments and altered sales structures to achieve improved outcomes

Managing Director for business of £12m sales and 42 staff. Responsibilities encompassed the setting up of a new identity and culture, driving sales, development of a new customer database, implementation of systems and procedures, building a new management team, profit and loss and delivery capability. Achievements:•In 15 months gained over 7,000 new customers to the business and made profit in first year of business operating.•Installed IT systems across the business.•Achieved top 20% nationally for customer satisfaction and service level retention by changing business culture.•Achieved corporate targets and budget levels in all sales areas of the business.•Successfully grew the vehicle repair business.

Responsible for the South East UK region’s 60 businesses’ financial budgeting and profitability performances, providing operational guidance and team coaching to poor performing businesses, analysing network performances for all 200 businesses and targeting company-led programmes to maximise profits. Achievements:•Developed national training programmes in aftersales and finance to maximise profit opportunities within each business.•Supported new businesses with strategic and financial planning when joining the Honda franchise

Turned around several under-performing business units over 5 years, with operating budgets on average of £20m and 75 staff. Achievements: •Installed systems and procedures into all departments to return them to best operational practices.•Achieved budget targets in all business units – each unit had been in loss making situations.•Dramatically improved customer loyalty and satisfaction in each business.•Developed strong marketing programmes to improve business and retail customer databases.

Responsibilities encompassed implementing greater commercial awareness of customer service levels and quality monitoring programmes to all 5 acute hospitals in Glasgow. Achievements:•Developed from scratch breakthrough customer orientated services programme for all 1600 staff at Yorkhill Trust. Devised and delivered comprehensive training programmes.•Successfully introduced quality monitoring programme for all the Board’s £750m contracts.•Interim responsibility for budgeting and purchasing £135m contract for acute services for south of Glasgow.

Achieved regular promotion in a number of business development roles.Key achievements:•Turned South Wales into top 3 area (out of 27 areas). Consistently recognised as a top performer in market share, sales volumes, customer satisfaction results and profitability •Implemented awareness and training courses across all 30 businesses to improve customer handling skills.•Moved NE England from 3rd bottom to 3rd top performing area (out of 24 areas) for sales volumes and profitability within 18 months for Parts Operations .

Responsible for PABX telephone sales to medium sized businesses in West of Scotland. Exceeded sales targets in each quarter and over achieved by 12% overall.

Improved business turnover by 60% (£700k) covering several new market areas. Secured the company’s largest contract, trebling workforce to 45 staff and quadrupling profitability.

Successfully launched new product - coated fasteners - to the UK oil sector.