General Manager And Chief Operating Officer Sarnia Golf And Curling Club
Current
Sarnia Golf And Curling Club
Aug 2021 - Present
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Glenn Phillips Email & Phone Number
Golf and Hospitality Executive with a “Lead by Example", Hands-on Leadership Philosophy
at
Sarnia Golf and Curling Club
1 work email found
@clublink.ca
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Sarnia Golf and Curling Club
Role
Golf and Hospitality Executive with a “Lead by Example", Hands-on Leadership Philosophy
Location
Greater Toronto Area, Canada
Who is Glenn Phillips? Overview
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Quick answer
Glenn Phillips is listed as Golf and Hospitality Executive with a “Lead by Example", Hands-on Leadership Philosophy at Sarnia Golf and Curling Club, based in Greater Toronto Area, Canada. AeroLeads shows a work email signal at clublink.ca and a matched LinkedIn profile for Glenn Phillips.
Glenn Phillips previously worked as General Manager and Chief Operating Officer Sarnia Golf and Curling Club at Sarnia Golf And Curling Club and Professor- Professional Golf Management, Humber College at Humber College. Glenn Phillips holds Hotel And Restaurant Management, Hospitality Administration/Management from George Brown College.
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Email format at Sarnia Golf and Curling Club
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{first_initial}{last}@clublink.ca
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Profile bio
About Glenn Phillips
I am service-oriented Senior Leader with over 30 years' experience managing operations in Tier 1 Clubs across the GTA, including Glen Abbey. I have a genuine desire to deliver outstanding service to customers and key stakeholders, and to that end, I invest a lot of time and energy into building relationships with members, staff, vendors and industry colleagues.My "Lead by Example, Hands-On" leadership philosophy, has subsequently led to a track record of increasing member and staff engagement and satisfaction across Golf Operations, Catering, Sales and Restaurant and Event Management. I encourage co-participation and representation by members and employees in the creation of a strategic vision to ensure strategic mandates are driven by member needs. My strong business acumen has resulted in sound and responsible fiscal decisions which ensured profitability and growth. My passion for this field also manifests in my desire to teach and mentor new talent as a Professor at Humber Colleague. This role allows me to stay abreast of Innovative practices In Golf Management. Operations | Asset Management | Club Culture | Membership Experience | Marketing | Policies & Procedures | Leadership & Execution | Coaching & Team Building | Business Acumen
Listed skills include Food And Beverage, Hospitality Management, Hospitality, Catering, and 16 others.
Current workplace
Glenn Phillips's current company
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Sarnia Golf And Curling Club
5 roles
Glenn Phillips work experience
A career timeline built from the work history available for this profile.
Professor- Professional Golf Management, Humber College
Jan 2015 - Apr 2020
Director Of Operations Station Creek
• Increased membership count and decreased member attrition by 9% in the first year by creating a member Advisory Board.• Increased member net promoter score by 30%, by offering exceptional service from time of arrival. • Oversaw the development and successful implementation of marketing programs, informed by Marketing Steering Committee, resulting in increased membership count by 13%, increased attendance at all events, and increasing sales year over year as a region, despite economic challenges.
Jan 2019 - Jan 2020
Director Of Operations Greystone Golf Club
• Led Operations in the development of high-value events (Bell Canadian Open, amoung others), leading to a 12% Increase In member satisfaction and 10% increase In golf service level scores.• Developed and Implemented industry-leading operating procedures, and developed Key Performance Indicators.• Monitored staff performance by attending weekly management meetings to share best practices In line with Industry trends and adherence to the Club's long-term strategic direction, and all HR policies• Increased staff morale and cohesion by building relationships with all staff, leading by example, resulting in increased service levels, and 10-20% increase in engagement scores.
Jan 2014 - Jan 2018
Regional Director Of Hospitality
• Led Operations in providing high value to members and employees, leading to increase In member satisfaction and 10% Increase In golf service level scores.• Earned numerous accolades including: "3rd place In "Best Food" and "Best Service" of the PGA tour, "Best Sunday Bunch" - 7 years running, "Best New Tour Stop"- Champions Tour.• Reduced COS to below industry average, through portion and waste control measures and effective negotiations with suppliers.• Prepared and executed the financial plan for the Club, consistently reporting to the Board to ensure compliance to budget.• Reallocated budget based on member feedback, reinvesting surplus revenue from events Into F&B and turf and T-Box membership, to maximize the impact of the budget. •
Feb 1999 - Jan 2014
1 education record
Glenn Phillips education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Glenn Phillips work for?
Glenn Phillips works for Sarnia Golf and Curling Club.
What is Glenn Phillips's role at Sarnia Golf and Curling Club?
Glenn Phillips is listed as Golf and Hospitality Executive with a “Lead by Example", Hands-on Leadership Philosophy at Sarnia Golf and Curling Club.
What is Glenn Phillips's email address?
AeroLeads has found 1 work email signal at @clublink.ca for Glenn Phillips at Sarnia Golf and Curling Club.
Where is Glenn Phillips based?
Glenn Phillips is based in Greater Toronto Area, Canada while working with Sarnia Golf and Curling Club.
What companies has Glenn Phillips worked for?
Glenn Phillips has worked for Sarnia Golf And Curling Club, Humber College, and Clublink.
How can I contact Glenn Phillips?
You can use AeroLeads to view verified contact signals for Glenn Phillips at Sarnia Golf and Curling Club, including work email, phone, and LinkedIn data when available.
What schools did Glenn Phillips attend?
Glenn Phillips holds Hotel And Restaurant Management, Hospitality Administration/Management from George Brown College.
What skills is Glenn Phillips known for?
Glenn Phillips is listed with skills including Food And Beverage, Hospitality Management, Hospitality, Catering, Golf, Hospitality Industry, Customer Service, and Event Management.
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