Glenn Roback Email & Phone Number

22 Cortlandt St. New York Ny 1007

· Effectively work well with colleagues and customers· Asked for by name by customers as well as given recommendations to higher management· Head of Returns Department· Highly accountable and well-liked by colleagues and customers· Ability to work in different departments within the store· Ability to adapt well under pressure situations· Effectively communicate store promotions to customers· Able to sell out-of-season items· Acquired special recognition from manager

40 Lincoln Center Plaza Third Floor New York, Ny, 10023

· Conducted inventory for audio video archives using Microsoft EXL· Thorough training on MARC databases Sierra and OCLC Connexion· Personally helped assist the Director of the Achieve of the Recorded Image move archives to make room for new ones· Learned about the preservation of audio video· Verified cataloged information for items was correct· Learned about old film formats such as Betamax and their digitization processes· Interacted professionally with different departments such as Cataloging and Digitizing· Observed interactions with potential and current donors to the archive

455 5Th Ave, New York, Ny 10016

· Personally changed the official website of the library to be more user friendly· Utilized internet resources to create an interactive and exciting game for teens· Personally digitized print materials for use on official library website· Interacted with patrons and colleagues effectively and professionally· Collaborated proficiently with team members on programs for the library with the use of Google Docs and Microsoft Word

65-30 Kissena Blvd, Flushing, Ny 11367

· Greeted patrons as they came in· Answered basic library inquiries· Assisted patrons with multiple requests and ability to use printer· Walked around the library and interacted with the patrons on a daily basis· Checked library material availability for staff and patrons using computer

253 Broadway New York, Ny 10007

· Inspected food establishments for potential health violations

1836 Bell Blvd, Bayside, Ny 11360

· Assisted patrons effectively in the children’s and adult sections· Returned books to shelves· Set up auditorium for book sales· Weeding the books· Worked on special projects for the public such as a CD rack for the library · Interacted with patrons and colleagues effectively and professionally

Master'S Degree, Library And Information Science, 3.4

Bachelor'S Degree, Media Studies, 3.2

Activities and Societies: Hosted and been interviewed on radio shows at Queens College's radio station WQMC