Glenn Ryall

Glenn Ryall Email and Phone Number

Project Assistant @ BalticNet-PlasmaTec
Greifswald, MV, DE
Glenn Ryall's Location
Greifswald, Mecklenburg-West Pomerania, Germany, Germany
Glenn Ryall's Contact Details

Glenn Ryall personal email

n/a

Glenn Ryall phone numbers

About Glenn Ryall

Graduate Certificate in Development Practice - completed April 2020Areas of study: - Community Development, Local and International practices- Cross Cultural perspectives on health- Applied Anthropology and Indigenous Territories- Internship - Australian Red Cross - Sexual and Gender Based Violence projectMy background in training delivery has given me great confidence in presenting new ideas and vision to others and assisting team members with understanding new concepts or required skills. I thrive in team environments equally as well as a solo setting and enjoy leading and guiding others to achieve project outcomes.My extensive experience in all passenger related airport operations has left me with great people skills, high attention to detail, safety, security and emergency response protocols.Specialties: Training and skill development, Public speaking, Coaching and Counselling, Peer support and Healthcare Navigation, Resource Planning, Customer Service, Bilingual German/English,

Glenn Ryall's Current Company Details
BalticNet-PlasmaTec

Balticnet-Plasmatec

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Project Assistant
Greifswald, MV, DE
Website:
balticnet-plasmatec.org
Employees:
4
Glenn Ryall Work Experience Details
  • Balticnet-Plasmatec
    Project Assistant
    Balticnet-Plasmatec
    Greifswald, Mv, De
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  • Queensland Positive People
    Community Engagement Officer/Peer Navigator
    Queensland Positive People Apr 2020 - Mar 2022
    Brisbane, Queensland, Australia
     Organising Social programs throughout Queensland for people living with HIV Advocating for broader educational services to combat HIV stigma in the community Working with Public Health teams to support treatment adherence in minority populations including migrant and indigenous communities Providing emotional, educational support for newly diagnosed people living with HIV and those re-engaging in care. support in navigating the complex environment of HIV care and… Show more  Organising Social programs throughout Queensland for people living with HIV Advocating for broader educational services to combat HIV stigma in the community Working with Public Health teams to support treatment adherence in minority populations including migrant and indigenous communities Providing emotional, educational support for newly diagnosed people living with HIV and those re-engaging in care. support in navigating the complex environment of HIV care and treatment. Areas of focus: disclosure, the benefits of early treatment, how to build a relationship with your Doctor or how to interpret test results. Peer Navigation undertaken either through a group workshop or on a one-on-one basis. Show less
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  • Queensland Positive People
    Peer Navigator
    Queensland Positive People Dec 2019 - Apr 2020
    Brisbane, Australia
    Supporting Queensland's HIV positive community with 1 on 1 education, training and health care awareness for those recently diagnosed and beginning their journey of treatment. Using a strengths based framework to build resilience and to create a stronger connected community.
  • Virgin Australia
    Guest Services Agent - Bne International
    Virgin Australia Jan 2018 - Apr 2020
    Bne
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  • Virgin Australia
    Training, Planning & Scheduling Specialist
    Virgin Australia Feb 2016 - Jan 2018
    Brisbane
     Provide overall governance of BAU and project training planning. Focusing on optimal utilisation of trainers, equipment and rooms.  Liaise with the centralised Resource Planning team about upcoming training needs and make sure the bulk of training is captured prior to roster publish to minimize reworking of roster. Track and report on all project training initiatives by using “Vlearn”, a learning management system. Regular contact and effective communication with Airport… Show more  Provide overall governance of BAU and project training planning. Focusing on optimal utilisation of trainers, equipment and rooms.  Liaise with the centralised Resource Planning team about upcoming training needs and make sure the bulk of training is captured prior to roster publish to minimize reworking of roster. Track and report on all project training initiatives by using “Vlearn”, a learning management system. Regular contact and effective communication with Airport Standards team, Lead Trainers, Airport Leadership teams and Outsourced Ports to undertake training needs analysis or advise of new training initiatives. Show less
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  • Virgin Australia
    Guest Services Trainer
    Virgin Australia Oct 2014 - Feb 2016
    Sydney, Australia
     Facilitate classroom and computer-based training modules including Induction and Recurrency packages, International, Charter operations, Interact Airport practical training. Undertake assessments of learners’ knowledge and provide feedback on the progress of learners to managers and relevant parties and collate data of results. Plan and deliver training in a timely and effective manner that meets stakeholders’ needs. Consulting with relevant departments to ensure timelines are… Show more  Facilitate classroom and computer-based training modules including Induction and Recurrency packages, International, Charter operations, Interact Airport practical training. Undertake assessments of learners’ knowledge and provide feedback on the progress of learners to managers and relevant parties and collate data of results. Plan and deliver training in a timely and effective manner that meets stakeholders’ needs. Consulting with relevant departments to ensure timelines are met. Provide ongoing practical support and coaching delivery to team members post training and ensuring they are equipped to carry out their roles. Maintain 100% compliance of record keeping and maintaining training records in a consistent and ordered manner for auditing purposes. Show less
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  • Virgin Australia
    Relief Guest Services Supervisor
    Virgin Australia Apr 2014 - Oct 2014
    Mel
    Supervising daily operations at Melbourne airport in all customer facing areas including the check-in and boarding gate operations. Collating daily reports for the team in regards to daily duties and checklists and also providing daily data on On Time Performance. Provided regular ad hoc assistance to team members with guest escalations, IT issues and software problems.
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  • Virgin Australia
    Ground Operations Trainer Unify
    Virgin Australia Nov 2012 - Apr 2014
    Training current team members in the new Sabre Interact Airport program.Introducing agents to ticketed airline operations and general navigation and usage of Interact Airport from Sabre.Provided cutover support for Virgin Australia International Short Haul's Phuket airport operation, assisting the Thai staff with service standards, program navigation and adherence to cutover plan. Actively engaged in ongoing support to both MEL and ADL airports and their agents prior to and after… Show more Training current team members in the new Sabre Interact Airport program.Introducing agents to ticketed airline operations and general navigation and usage of Interact Airport from Sabre.Provided cutover support for Virgin Australia International Short Haul's Phuket airport operation, assisting the Thai staff with service standards, program navigation and adherence to cutover plan. Actively engaged in ongoing support to both MEL and ADL airports and their agents prior to and after Sabre cutover. Show less
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  • Virgin Australia
    Relief Melbourne Resource Planner
    Virgin Australia Mar 2012 - Nov 2012
    Melbourne, Australia
    Creating and maintaining a working roster for a workforce of 250 + team members.Allocating annual leave according to business requirements and restraints. Rostering of training as planned out by the business and by leaders for personal team member development.Maintaining records of employment on company database.Liaising with payroll regarding pay queries and discrepancies
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  • Virgin Australia
    Relief Day Of Operations Planner
    Virgin Australia Oct 2011 - Nov 2012
    Melbourne, Australia
    Managing staff resource within a 72 hour window of operation including last minute annual leave approval, day in lieu approval and shift swaps or changes.Collating and distributing reports on roster adherence and absenteeism.Monitoring of aircraft movements and correct allocation of teams to receive, disembark, board and dispatch aircraft.Reallocate resources appropriately in times of disruption.Collate daily run sheets as a guide for leaders and team members of where their… Show more Managing staff resource within a 72 hour window of operation including last minute annual leave approval, day in lieu approval and shift swaps or changes.Collating and distributing reports on roster adherence and absenteeism.Monitoring of aircraft movements and correct allocation of teams to receive, disembark, board and dispatch aircraft.Reallocate resources appropriately in times of disruption.Collate daily run sheets as a guide for leaders and team members of where their duties lie for the day. Show less
    View
  • Virgin Australia
    Guest Services Advanced
    Virgin Australia Mar 2006 - Nov 2012
    Melbourne Flughafen
    All areas of airline operation from Check-In duties to Boarding duties. My role also includes end of shift cash reconciliation, forward planning of aircraft and monitoring of high status passengers and providing coaching and training to new staff.
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  • Lufthansa Globaltelesales
    Reservations Agent
    Lufthansa Globaltelesales Jul 2005 - Mar 2006
    Melbourne, Australia
    Bilingual reservations agent in both English and German. Looking after Australian travel agents and reservations with Lufthansa as well as serving the world Lufthansa travel market as part of their "follow the sun" call centre network.
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  • Salvation Army Family Stores
    Part Time Retail Sales Assistant
    Salvation Army Family Stores Dec 2004 - Jun 2005
    Doncaster, Australia
    Part-Time Sales Assistant assisted with sorting of new donationsmerchandising of new stockcash handling and general sales and store maintenance

Glenn Ryall Skills

Training Airlines Airports Management Customer Service Change Management Resource Allocation Human Resource Planning Resource Management Aviation Coaching Leadership Team Leadership Negotiation Aircraft Commercial Aviation Airline Ticketing Team Building Operations Management Flights Project Planning Civil Aviation Sabre Microsoft Office Microsoft Excel

Glenn Ryall Education Details

Frequently Asked Questions about Glenn Ryall

What company does Glenn Ryall work for?

Glenn Ryall works for Balticnet-Plasmatec

What is Glenn Ryall's role at the current company?

Glenn Ryall's current role is Project Assistant.

What is Glenn Ryall's email address?

Glenn Ryall's email address is ry****@****.com.au

What is Glenn Ryall's direct phone number?

Glenn Ryall's direct phone number is +614216*****

What schools did Glenn Ryall attend?

Glenn Ryall attended Universität Greifswald, The University Of Queensland, Monash University, Careers Australia, Melbourne High School.

What are some of Glenn Ryall's interests?

Glenn Ryall has interest in European History, Design, Social Issues, Literature, Foreign Language And Culture Study, Singing, Tennis, Acting, Film.

What skills is Glenn Ryall known for?

Glenn Ryall has skills like Training, Airlines, Airports, Management, Customer Service, Change Management, Resource Allocation, Human Resource Planning, Resource Management, Aviation, Coaching, Leadership.

Who are Glenn Ryall's colleagues?

Glenn Ryall's colleagues are Alexander Schwock, Paul Wendlandt.

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