What can I tell you about my company and I ( Glenn Simms ), we care about you the customer and your products along with pricing and most of all Quality as much as you do and will do all we can to help you as well as us grow in this economy where increasing prices is not only hard its just not the best thing to do.I find with so many that just taking the business from the year before and adding 5% to it calling their increase in sales or bottom line 5%, I find working smarter not increasing prices but still increasing profit 5% a better win. We don't raise prices at SA just because its a new year and I would love to see more companies competing in this way, it would make us all better. Not to say increases don't need to be done sometimes it just MUST happen, but don't take the easy way out, work for it.I Glenn Simms have been in diamond coatings for over 26 years and electroplating for a lot longer, I along with my associates work hard to make the highest quality products at the best price we can with on time delivery, we care and always will.