Glenn Stead Email & Phone Number

Albury, New South Wales, Australia

I work for a Idol Solutions a Managed Service Provider. The environments have BYOD programs with combinations of Windows, Apple and Chromebook devices with a Virtualised Windows Server environment.

Temporary leave coverageIT Helpdesk OperationsLevel 1 and 2 SupportBasic System Administration

Wangaratta

I worked for a Managed Service Provider and was allocated responsibility for the IT operations of multiple Catholic schools within the Sandhurst and Melbourne Dioceses. I looked after varied environments with different combinations of Windows, Apple, Chromebook, and Windows Server environments.IT Helpdesk Operations first and second level support and.

Wangaratta, North East Victoria

Technician - Sales and Support. I Implemented solutions suitable for the client's needs and helped create a strategic ICT direction for the future of their Business.Project management and delegation of staff tasks, deployments, upgrades, repairs and support Interact with customers to provide efficient and quality technical support.Staff and Customer.

Australia

I worked in the direction set by my IT Manager and with the team to assist in the implementation ofour projects, I would then monitor and report on the status and outcomes.I established and maintained close working relationships with colleagues, contractors, suppliersand clients.Some of my key responsibilities included operating the Help Desk, Server.

North East Victoria

Customer Service, Quoting, Order Fulfillment, System DeploymentMaintenance & Repair of computer systems - Hardware & SoftwareVirus & Malware Removal and Data Recovery.Website DevelopmentClient Consultation, Manage project estimates, tasks, timelines andcommunication Design manage and build websites in accordance with therequirementsUpload, schedule and.