Responsibilities:• Data Pipeline Development:Developed and maintained ETL processes using AWS Glue and Alteryx, ensuring efficient data extraction, transformation, and loading.• Cloud Storage Management:Managed data storage solutions using Amazon S3, facilitating seamless data access and retrieval for analytics.• Database Administration:Designed and optimized databases in MySQL and DynamoDB, ensuring data integrity and performance.• Data Visualization:Created interactive dashboards and reports using Amazon QuickSight, along with advanced Excel and spreadsheet techniques to support data-driven decision-making.• Programming & Scripting:Utilized SQL and Python for data manipulation and analysis, with experience in PySpark for distributed data processing.• Collaboration & Project Management:Collaborated with cross-functional teams using Slack and Microsoft Teams for effective communication. Managed project tasks and tracking through JIRA.• Version Control:Employed Bitbucket for version control, ensuring code quality and facilitating collaborative development efforts.

• Fedex Delivery Services (Ground and Express)• Receive inbound calls to track customer package using company’s available tools and Fedex Website• Give customers available information such us date of delivery and reason for delays of their package

• Conduct a 25-minute, one-on-one English lessons to young Chinese learners online• Prepare company-provided teaching materials before the lesson starts• Provide corrective feedback during the lesson• Create a lesson memo at the end of each lesson

• Conduct gambling games such as Baccarat , and Casino Stud poker games, Three Card poker, Lunar Poker, Red & White, Money Wheel And Sicbo• Pay winnings or collect losing bets as established by the rules and procedures of a specific game.• Acquired knowledge of responsible gaming in casino as to provide into players own sake

• Do outbound call in US states , collecting dollars with customer who purchased items online with FINGERHUT• Performed beyond the expectations dollars collected per hour and QA scores

• provide service to Telstra (telecommunication company in Australia) customer by answering their queries and concerns• assisting payments over the phone• give appropriate resolution regarding telstra service problems such as problems in internet connection, landlines and mobile connections.

• Do outbound call and receiving inbound calls for collection purposes in US states customer who used their credit cards such as SAMS Club, Walmart, and others for purchasing items and services• Received “Certificate of Recognition (Bronze Award)” came from the management leaders• “Net Rate King Award” as a recognition given by the company