Responsible for manufacturing, technical support and machining work. Supported new product development and proto typing, as well as preparation and support of all trade shows. Entrusted with running the business for extended periods when the owner was on vacation. • Implemented new designs and suggested several products that became key to the profit of the business.• Maintained and operated production lathes and punch presses.• Helped design one-off applications by talking with customers and solving their issues.• Supported yearly trade shows for 30 years, SEMA, and PRI.• Responsible for certification and perpetuation of NAFTA agreements for entire Vendor base.• Responsible for document generation and specification review for Production Part Approval Process (PPAP).

Supervisor, European Repair Information, with 9 direct reports. Responsible for acquiring, editing, publishing and maintaining factory repair information. Produced information on CD for 9 European manufacturers.• Developed and maintained relationships with Dealers to ensure access to information not normally available, such as, technical service bulletins.• Processed wiring diagrams as well as created some as needed for electrical diagnostics.• Created and maintained the library of the books needed to generate the CDs.

Factory trained technician specializing in electrical work and diagnostics. Worked primarily with Volvo but also worked with General Motors and Chrysler products. • Ogden Imports became the premier regional dealership for Volvo during my tenure.• I was one of the most highly certified Volvo technicians in the area, including the following:o SRS systemso OBDII Diagnosticso ABS systems