Dr. Glenn Ware Email & Phone Number

Minneapolis, Minnesota, Us

I presently serve as a Director of Enterprise Applications for a Fortune 500 utility company, applying expert analytical skills to identify technical improvement opportunities in various departments. I lead a multi-functional team in successfully planning, building, and running functions for corporate applications. I engage internal IT groups and external vendors in the delivery of new technologies, continual system and process improvements, information security, and post-go-live support.- Develop solid relationships with business partners to build and execute 5-year technology systems roadmaps. These roadmaps align with corporate approaches, govern technology capital budgets, and prioritize and deliver more than 10 yearly projects company-wide.- Manage yearly project capital of up to $20m for new system development, implementation, and upgrades. Own overall IT Portfolio for Technology Investment Governance across enterprise applications.- Currently leading SAP S/4 HANA phase 0 business value and critical enterprise decision strategy for finance, supply chain, and operations.

Denver, Co, Us

Adjunct Professor in the Information Technology graduate school program.Member of Advisory Board for the Information Technology program. The Advisory Board maps to course offerings to inform and aid in curriculum decisions based on industry trends and market direction.

Columbia, Missouri, Us

Teach undergraduate courses:Global Information Systems ManagementOperating Systems for BusinessBusiness Data Communications and Networking

Denver, Co, Us

IT Director leading a global technology team in enterprise technology and applications. Actively managed enterprise systems, vendors, statement of work, and service agreements. Planned and executed technology strategy on global systems.★ Defined technical strategy and migration plan for global corporate applications from internal hosted to Cloud solutions, SaaS, IaaS, and Private Cloud. Migrations improved system availability, improved disaster recovery, and reduced IT costs.★ Drove vendor service delivery through management of vendor staff, statements of work, managed service agreements, and related aspects of technology plan, build, and run. ★ Transformed internal processes through implementation of advanced enterprise technologies for Western Union’s CFO, Human Resources, and Retail Money Order organizations.★Led analysis and project initiation for customer migration from M&A acquired foreign currency trading system. Project migrates customers from acquired system to existing Western Union platform. The $4M project removes legacy system risk and reduces IT spend by $1m per year. ★Implemented Oracle Web Center for Western Union's retail money order and settlement accounting functions. System handles distribution, red-distribution, and storage of critical settlement reports for Western Union's 500K agents. ★Assumed responsibility for Workday integrations team and legacy HR systems. Retired legacy HR systems to improve Workday migration business case. Annual savings over $500K per year.★ Led the Treasury technology team in support of WU's global Treasury for cash management, agent funding, and foreign currency. Technologies included WallStreet Suite, ION FX, and SWIFT. Daily payment amounts in excess of $600m. ★Assumed responsibility for Western Union Business Solutions applications in support of CFO organization. Stabilized systems and reduced severity 1 & 2 tickets by 95%. Created long-term strategy to migrate off the legacy systems.

Denver, Co, Us

Manager of global enterprise systems. ✦Managed the successful spin off of Western Union CFO applications from First Data Corporation, including infrastructure, application, and data migration. ✦Led the Treasury IT group including system application architects, business analysts, and system analysts. ✦Led the successful implementation of new Treasury Workstation (WallStreet Suite). Workstation allowed global view into cash management, foreign exchange trades, and associated accounting. ✦Led the successful implementation of Oracle WebCenter Enterprise Content Management solution. Implemented global AP invoice automation for Western Union, with integration into Oracle EBS. ✦Implemented technical solutions in support of Western Union's corporate tax group. Managed application servers, SQL database, web application, and vendor relations for Corptax.

Minneapolis, Mn, Us

Systems Manager for the Denver office of international law firm. Led team in support of applications, infrastructure, and end-user computing. ✔Managed IT Operations for Denver office of international law firm, including staffing, compensation, and performance evaluation for a team comprised of networking, application development, software support, hardware, and training staff. ✔Collaborated with vendors, management, and staff in the implementation of technical infrastructure to support new office of 200 employees. ✔Implemented new technologies that improved the office technical infrastructure and capabilities, which won Faegre & Benson yearly awards for top five technically advanced Colorado law firms. ✔Handled the preparation of the annual Denver office capital and maintenance budget according to current and projected technology needs, secured funding, managed vendors, and managed projects.

Ch

System Implementation Lead for all offices in the Rocky Mountain Region. Supported applications for underwriting, claims, and risk control. ►Technical and functional lead for all system implementations, upgrades, and system issues in the Rocky Mountain Region. ►Increased the productivity of underwriting operations by over 20 percent through the implementation of a new Underwriting Workstation. ►Primary point of contact for all regional technical support issues, and provided technical expertise to enable the support teams to resolve any technical issue.

Commercial underwriter with $5 million dollar book of business. ✔Commercial Underwriter working with Managing General Agents (MGA's) in proper rate and company placement for commercial auto, property, and Business Owner Protection. ✔Built relationships with MGA's to grow profitable book of business.

Woodland Hills, Ca, Us

Personal lines underwriter for Colorado agents. ✦Built relationships with assigned agents to improve risk placement and reduce company loss ratio. ✦Reviewed new applications and client renewals for proper pricing and risk placement.

Ba, Political Science And Government

Mba

Master Of Science In Information Systems, Enterprise Technology

Doctor Of Management, Organizational Leadership Specialization In Information Systems And Technology