Glenn Waters Email & Phone Number

Scranton/Selinsgrove, Pa

Pittston, Pennsylvania, United States

• Manage day to day activity within the receiving department, including planning, flow, and resource allocation.• Develop and motivate associates and ensured morale is at a high level while maintaining company culture.• Ensured constant improvement by reviewing practice, methods, and processes. Making recommendations on any opportunities to improve.• Built effective relationships with business partners, peers, union, human resources, loss prevention and transportation.• Effective communication with associates, counterparts, peers to provide for a more efficient operation.• Ensured that area meets all requirements for safety and housekeeping.• Utilization of WMS and JDA to optimize inventory management and associate engagement.

Southfield, Michigan, United States

CompTIA A+• Prioritized and organized tasks to efficiently accomplish service goals.• Maintained schedule of class assignments to meet deadlines.CompTIA Security+• Maintained updated knowledge through continuing education and advanced training.• Completed day-to-day duties accurately and efficiently.CompTIA Network+• Implemented security measures to protect data from unauthorized access.• Managed user accounts and passwords within the network environment.Cyber Security Analyst (CYSA+)• Updated computer security policies and procedures upon learning of new risks.• Recommended changes to existing processes or procedures based on analysis of threat intelligence data.AWS Cloud Practitioner• Created IAM policies for users and groups with proper access control levels according to organizational security requirements.• Evaluated emerging technology factors around cost comparison, portability or usability.AWS Solutions Architect Associate• Deployed serverless architecture using Lambda functions for cost efficient operations in the cloud environment.• Coordinated and enhanced existing databases and established new databases as part of initiative.

Pittston, Pennsylvania

• Manage a fleet of 100+ Over the Road, Regional, and Dedicated drivers servicing the refrigerated market.• Analyze dispatch information to ensure driver adherence to service standards.• Monitor compliance with Federal DOT regulations, including hazardous material hauling, Hours of Service (HOS) regulations, accident reporting, and driver personnel records.• Proactively monitor on-time pickup/delivery performance and freight security.• Accurately complete accident reports as per company policy.• Effectively communicate company policy and service expectations to drivers.• Coordinate load relays to prevent service failures.• Conduct driver reviews for service, safety, and compliance.• Maintained a strong working relationship with drivers resulting in 85% increase in fleet productivity.• Ensure payroll accuracy for assigned drivers.

Wilmington, Nc

• Safely delivered products from the manufacturer to customers, maintaining a 100% on-time delivery record.• Drove reefers containing up to 45,000 pounds.• Completed pre-trip, post-trip, mileage reports, expense reports, and damage reports with 100% accuracy.• Delivered high-value cargo totaling $5 million+ in a safe and timely manner.• Maintained truck and equipment with no tire or brake failures.• Established connections with 15+ major corporations, fostering strong relationships.

Wilmington, North Carolina, United States

• Executed successful product and material delivery to customers and Pepsi Bottling Ventures locations.• Delivered product and material to large format customers, operating a truck with a gross weight of 26,000 pounds.• Interacted with customers in a manner consistent with company ideals and values.• Operated and worked with various support systems, documents, and equipment to document logistics and selling activity.

Okinawa, Japan

• Provided responsive customer support via telephone and email, addressing inquiries and resolving issues.• Executed and monitored manual and automated control actions for supply chain management.• Planned, executed, and controlled supply chain activities to synchronize supply with demand, ensuring performance measurement and accountability.• Prepared and maintained essential documentation to track capital assets from acquisition to disposal.• Managed military gear, equipment, and household items valued at over $10 million.• Collaborated with the DoD department to resolve invoicing and shipping problems, handling high-volume paperwork effectively.

Computer Technology/Computer Systems Technology

A+ Network + Security + CYSA+ AWS Cloud Practitioner AWS SA Associate

Education record

Organizational Leadership

Non Commissoned Officers Training Course