Glenna P. Email and Phone Number
Glenna P. is a Executive Lounge Agent at Hilton Dubai Jumeirah and Hilton Dubai The Walk. She possess expertise in customer service, microsoft office, microsoft word, powerpoint, sales and 3 more skills.
Hilton Dubai Jumeirah And Hilton Dubai The Walk
View- Employees:
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Executive Lounge AgentHilton Dubai Jumeirah And Hilton Dubai The Walk May 2023 - PresentUnited Arab EmiratesEnjoy delivering a VIP experience to every guest, going above and beyond to make their stay memorable. -
Guest Relation OfficerHilton Dubai Jumeirah And Hilton Dubai The Walk Mar 2021 - Apr 2023United Arab EmiratesCalm, efficient, and organized with great attention to detailExcellent personal presentation and communication skillsA passion for delivering exceptional levels of Guest serviceAbility to multi-task while maintaining a positive attitude when working with a VIP GuestComputer literate and able to navigate through Company systemsProfessional manner with an emphasis on hospitality and guest serviceGuest relations experience in the hotel, leisure, and/or entertainment sectorsProven ability to listen and respond to demanding Guest needsConflict resolution experienceCash handling experience -
HostessGrand Plaza Movenpick Media City Dec 2019 - Nov 2020Dubai, United Arab EmiratesPromoting efficiency, confidence, courtesy, and an extremely high standard of social skills. Assisting the restaurant manager in any task outlined. Handles guest greeting and seating. Monitors the restaurant activity to ensure guest satisfaction. -
Guest Relation OfficerAmericana Kuwait Food Co( Tgi Fridays) Nov 2017 - Nov 2019Sharjah, United Arab Emirates
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Cashier/Office Clerk, Receptionist And ServerGreaseless Food Corporation Jan 2013 - Dec 2015Gerry'S Grill, 2/F Centrio Mall C.M. Recto Ave. Cagayan De Oro CitySPECIFIC DUTIES AND RESPONSIBILITIES1. Operates the cash register and other cashier equipment (e.g., credit card verification peripheral).2. Acts as custodian to gift certificates, change and emergency funds, cash sales of the outlet.3. Verifies billing statement with order sheet for accuracy.4. Receives cash/credit card payment from dining customers as served by the service crew.5. Gives corresponding change if any and issues appropriate receipt for cash payments, or credit receipts for credit card payments.6. Stores all sales records and documents for proper reconciliation with actual cash and credit balance at the end of shifts for the day.7. Reports to the operations manager all sales-related information, including possible discrepancies within a specific transaction or, for the day as a whole.8. Prepares cashiers’ report for the day, for proper turnover to the operations manager / officer in charge.9. Prepares emergency fund replenishment report.10. Prepares and prints POS daily generated report to match office clerk tally sheet for each shift\day transactions.11. Ensures POS unit is fully charged, POS printer is ready for operations and reports to MIS all malfunctions/damaged units.12. Prepares Deposit Slips for Bank Pick-up and or receives instructions from finance Director as to where the fund to be transferred to.13. Counts and releases cash service charge and cash payroll.14. Releases approved cash advances upon the approval of the Treasury Manager/Director for Finance.15. Monitors hourly sales report.16. Monitors OTH Card and Food Charge ledger availment without exceeding the entitled limit.17. Requests office supplies for the Cashiers.18. Performs other tasks as may be assigned by Management from time to time.
Glenna P. Skills
Glenna P. Education Details
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Bachelor In Hotel Restaurant Management -
Management
Frequently Asked Questions about Glenna P.
What company does Glenna P. work for?
Glenna P. works for Hilton Dubai Jumeirah And Hilton Dubai The Walk
What is Glenna P.'s role at the current company?
Glenna P.'s current role is Executive Lounge Agent.
What schools did Glenna P. attend?
Glenna P. attended Saint Columban College - Pagadian City, Saint Columban College - Pagadian City.
What skills is Glenna P. known for?
Glenna P. has skills like Customer Service, Microsoft Office, Microsoft Word, Powerpoint, Sales, Leadership, Teamwork, Microsoft Excel.
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