Glenna P.

Glenna P. Email and Phone Number

dubai, dubai, united arab emirates
Glenna P.'s Location
Dubai, United Arab Emirates, United Arab Emirates
About Glenna P.

Glenna P. is a Executive Lounge Agent at Hilton Dubai Jumeirah and Hilton Dubai The Walk. She possess expertise in customer service, microsoft office, microsoft word, powerpoint, sales and 3 more skills.

Glenna P.'s Current Company Details
Hilton Dubai Jumeirah and Hilton Dubai The Walk

Hilton Dubai Jumeirah And Hilton Dubai The Walk

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Executive Lounge Agent
dubai, dubai, united arab emirates
Employees:
199
Glenna P. Work Experience Details
  • Hilton Dubai Jumeirah And Hilton Dubai The Walk
    Executive Lounge Agent
    Hilton Dubai Jumeirah And Hilton Dubai The Walk May 2023 - Present
    United Arab Emirates
    Enjoy delivering a VIP experience to every guest, going above and beyond to make their stay memorable.
  • Hilton Dubai Jumeirah And Hilton Dubai The Walk
    Guest Relation Officer
    Hilton Dubai Jumeirah And Hilton Dubai The Walk Mar 2021 - Apr 2023
    United Arab Emirates
    Calm, efficient, and organized with great attention to detailExcellent personal presentation and communication skillsA passion for delivering exceptional levels of Guest serviceAbility to multi-task while maintaining a positive attitude when working with a VIP GuestComputer literate and able to navigate through Company systemsProfessional manner with an emphasis on hospitality and guest serviceGuest relations experience in the hotel, leisure, and/or entertainment sectorsProven ability to listen and respond to demanding Guest needsConflict resolution experienceCash handling experience
  • Grand Plaza Movenpick Media City
    Hostess
    Grand Plaza Movenpick Media City Dec 2019 - Nov 2020
    Dubai, United Arab Emirates
    Promoting efficiency, confidence, courtesy, and an extremely high standard of social skills. Assisting the restaurant manager in any task outlined. Handles guest greeting and seating. Monitors the restaurant activity to ensure guest satisfaction.
  • Americana Kuwait Food Co( Tgi Fridays)
    Guest Relation Officer
    Americana Kuwait Food Co( Tgi Fridays) Nov 2017 - Nov 2019
    Sharjah, United Arab Emirates
  • Greaseless Food Corporation
    Cashier/Office Clerk, Receptionist And Server
    Greaseless Food Corporation Jan 2013 - Dec 2015
    Gerry'S Grill, 2/F Centrio Mall C.M. Recto Ave. Cagayan De Oro City
    SPECIFIC DUTIES AND RESPONSIBILITIES1. Operates the cash register and other cashier equipment (e.g., credit card verification peripheral).2. Acts as custodian to gift certificates, change and emergency funds, cash sales of the outlet.3. Verifies billing statement with order sheet for accuracy.4. Receives cash/credit card payment from dining customers as served by the service crew.5. Gives corresponding change if any and issues appropriate receipt for cash payments, or credit receipts for credit card payments.6. Stores all sales records and documents for proper reconciliation with actual cash and credit balance at the end of shifts for the day.7. Reports to the operations manager all sales-related information, including possible discrepancies within a specific transaction or, for the day as a whole.8. Prepares cashiers’ report for the day, for proper turnover to the operations manager / officer in charge.9. Prepares emergency fund replenishment report.10. Prepares and prints POS daily generated report to match office clerk tally sheet for each shift\​day transactions.11. Ensures POS unit is fully charged, POS printer is ready for operations and reports to MIS all malfunctions/damaged units.12. Prepares Deposit Slips for Bank Pick-up and or receives instructions from finance Director as to where the fund to be transferred to.13. Counts and releases cash service charge and cash payroll.14. Releases approved cash advances upon the approval of the Treasury Manager/Director for Finance.15. Monitors hourly sales report.16. Monitors OTH Card and Food Charge ledger availment without exceeding the entitled limit.17. Requests office supplies for the Cashiers.18. Performs other tasks as may be assigned by Management from time to time.

Glenna P. Skills

Customer Service Microsoft Office Microsoft Word Powerpoint Sales Leadership Teamwork Microsoft Excel

Glenna P. Education Details

Frequently Asked Questions about Glenna P.

What company does Glenna P. work for?

Glenna P. works for Hilton Dubai Jumeirah And Hilton Dubai The Walk

What is Glenna P.'s role at the current company?

Glenna P.'s current role is Executive Lounge Agent.

What schools did Glenna P. attend?

Glenna P. attended Saint Columban College - Pagadian City, Saint Columban College - Pagadian City.

What skills is Glenna P. known for?

Glenna P. has skills like Customer Service, Microsoft Office, Microsoft Word, Powerpoint, Sales, Leadership, Teamwork, Microsoft Excel.

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