Glenna Herbert Email & Phone Number

Portland, Oregon Metropolitan Area

- Coordination of the proposal process from kick-off to interview: develop proposal schedule and coordinate team members to ensure established deadlines are met.- Prepare and develop proposal materials including writing, editing, verifying data and formatting. - Support team through the interview process: develop marketing materials to support a winning.

Beaverton, Oregon, United States

Assisted the fundraising of $5.2M capital campaign to support the positive development of young people experiencing homelessness through community building, education, and access to resources and services. - Build recurring donor base and increased the number of monthly donors from 30 to over 60 in three months through solicitation and stewardship.- Create.

Berkeley, California, United States

- Make all beverages and act as point of contact for all coffee drinks in restaurant - Complete inventories and collaborate with coworkers to allocate tasks between Front of House and Back of House - Work alongside head chef Kelsie Kerr to create unique coffee palate via daily tastings and "dialling in" of espresso machine - Maintain high level of accuracy.

Berkeley, California, United States

- Manage all Front of House Operations including making menu updates, refining online ordering platform, ensuring online inventory matches actual inventory, and maintaining safe COVID protocols for staff and customers- Introduce customers to Standard Fare mission by ringing up orders and answering menu-related questions

Berkeley, CA (Note: Left Position Due To COVID-19)

- Independently prepared and served drinks, practiced excellent customer service, cleaned all cafe equipment, performed all necessary open and close operations with care.- Rang up 50+ customers daily and engaged with customers while making espresso drinks and food efficiently- Responsible for cash handling at the end of every shift, including processing.

Berkeley, California, United States

- Assisted Co-Director by processing donations, updating contact information in SalesForce, compiling data reports of donorship, and completing tasks as assigned- Responsible for outreach and registration of 100+ donors and guests at multiple fundraising events.- Assembled end of year donor outreach gifts and letters, as well as managed large contact.

Berkeley, California

- Wrote social media copy on 4-5 weekly events for the museum's Facebook, Instagram, and Twitter pages using appropriate voice for donors and community members- Utilized G Suite and Hootsuite to manage social posts and track user engagement every week

Walnut Creek, CA

- Refined customer service skills by serving coffee to doctors, nurses, and patients inside John Muir Hospital with respect and appropriate care - Learned basics of food service with a focus on brewing coffee, making espresso drinks, and appropriately cleaning equipment at end of every shift*Note left position at Mocha Mocha due to moving to different city.

Lafayette, California

- Utilized POS system to ring up customers, process refunds, sign up new customers for rewards programs, and access product database - Assisted customers with high level of attention and empathy, built relationships with customers and their pet needs, and promoted company values - Participated in company educational training program geared towards product.

Hercules, CA

-Answered Phones, developed strong verbal communication skills-Managed emails, client relations, and organized Outlook-Participated in projects such as updating employee handbook and office contact information-Microsoft Office, Word, and Excel

Bachelor'S Degree, Anthropology

Activities and Societies: Member of Anthropology Undergraduate AssociationGraduated Cum Laude

Associates, Anthropology

Activities and Societies: Staff Writer for DVC Inquirer

Spanish Language And Culture