Glenna L. Email & Phone Number

Fort Worth, Tx, Us

Fort Worth, Texas, United States

Plan and manage deliveries of bulk raw materials to our plants and customers.

Fort Worth, Texas, United States

Entegris' electronic materials division was purchased by FUJIFILM EMPC October 2023

Fort Worth, Texas, United States

CMC Materials was purchased by Entegris Corporation as of July 2022

Fort Worth, Tx

KMG Chemicals was purchased by Cabot Microelectronics and rebranded as CMC Materials in November 2018

Fort Worth

Developed and implemented specific training curriculum and programs to help employees maintain or improve job skills.Tested SAP (O2M, Project Builder, MRS) and Workday processes and functionality prior to company-wide training and implementation.Developed curriculum, trained and supported over 3,000 employees both at the corporate office and the district offices on SAP and Workday.Conducted in person and live Webinar training sessions as continued learning of SAP.Areas of expertise in SAP: Plant Maintenance (PM), Project Builder (PB), Multi-Resource Scheduling (MRS), Master Data Administration, Fiori Shopping Cart, JobPilot (proprietary sales and engineering software)Collaborated with functional analysts, department heads, and executives to produce single source materials for all training deliverables.Presented training materials using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.Ability to handle multiple projects simultaneously.Aligned training to meet management needs and expectations.Presented training materials using a variety of instructional techniques and formats, such as lectures, Webinars, group discussions, one-on-ones, and classroom instruction (class sizes ranged from 1 - 40 participants)

Longview, Texas Area

Trained new employees as needed on operating procedures, computer skills, and time management.Worked with corporate office to drive the overall adoption of change at the district level.Maintained all maintenance records on heavy and light duty equipment assigned to district.Ensured all DOT permits, inspections, and registrations were current.Tracked and recorded all major component serial numbers.Recorded daily unit hours and mileage for preventive maintenance purposes.Coordinated with HSE and outside vendors to maintain all mobile and overhead cranes and tanker inspections.

Longview, Texas Area

Longview, Texas Area

Master Certified Trainer by Verizon Wireless to train and certify other trainers.Facilitated new hire training and continued-learning classes on new policies, services, procedures, billing, troubleshooting, customer service skills, systems, and equipment.Instructed existing customer service professionals on utilizing resources.Utilized adult learning styles.Mentored and managed new hires through Academy Bay.Assessed training needs and conducted 1-on-1 coaching as needed.Resolved escalated issues both in the classroom and with customers.Managed new hires time entries.Administered disciplinary action as needed.

Education record

High School