Glenn Arndt Email & Phone Number

Jacksonville, Florida, United States

Knoxville Metropolitan Area

Indianapolis, Indiana Area

• Directed full-stack engineering team throughout the project life cycle for a multi-tenant SaaS e-commerce application.• Guided engineering team on architectural decisions while driving best practices and leading the agile process.• As product owner, planned and implemented product roadmaps and advised executive leadership on feasibility.• Managed all release phases and environments in the deployment pipeline.• Oversaw IT operations and infrastructure, from desktop support to private and public cloud, with Systems Engineers.• Hired engineers, conducted performance reviews, set goals for growth, determined bonuses, and managed schedules of engineering team.

Indianapolis, Indiana Area

• Led architects in chartering, formalizing, and adopting architectural governance framework covering multiple enterprise platforms.• As lead architect and product owner, enabled dedicated platform integration team tasked with integrating enterprise ERP, CRM, and both on-premises and cloud-hosted (SaaS) service management solutions using homegrown SOAP integration/orchestration framework built on WCF. Integrated a new, SaaS service management application into our framework going from proof-of-concept to production capability in under 60 days.

Indianapolis, Indiana Area

• Saved thousands of development and infrastructure hours and eliminated most of the unpredictability experienced with software deployments by leading the design and implementation of an agile release management strategy for multiple multi-million dollar, enterprise solutions. As release manager, evolved our ad hoc approach into a predictable agile/DevOps approach employing continuous integration (CI) through build and deployment automation in about 9 months.• Architected, designed, and led implementation of web application supporting new business capabilities around locating demand service suppliers and in-sourcing resources more efficiently. Took the application from architecture to delivery in 5 months with no major defects and a high user satisfaction rating. New business capabilities have realized $150k annually in cost avoidance and are ongoing.

Carmel, In

• Delivered front-end and back-end development using ExtJS, Groovy, and Grails for multiple versions of vehicle location and fleet management web applications using the Google Maps API.• Performed front-end design and development for an HTML5 mobile web application using Sencha Touch.• Designed and rewrote portions of an online training and course management web application for insurance agents using .NET 4.0 and jQuery.

Indianapolis, Indiana

• Led adoption of source control management system and issue tracking system.• Managed process and procedures for testing and deployment.• Performed all facets of UI/UX design for internal and customer-facing applications.• Managed application infrastructure, security, and data storage.• Recommended and implemented new approaches, tools, and techniques for use by the development team.• Carried out requirements definition at all phases of development.• Acted as project lead on multiple customer-facing web applications.• Participated on cross-functional team to plan and implement program user group events.• Wrote standards documents (report design, development patterns & practices, etc.).• Conducted analysis, design, and programming of external and internal applications supporting clinical quality programs such as the Quality Health First(tm) program (QHF) and the Physician Quality Reporting System (PQRS).

Indianapolis, Indiana Area

• Acted as lead FACS & CT Vision software and Unix interface programmer.• Performed systems analysis, design, and implementation of account workflow processes.• Saved 1.5 FTEs by building automated daily file load processes in FACS from the ground up.• Increased account recovery rate by engineering new account workflows based on credit scoring and bankruptcy information.• Managed data warehouse of over 3.8 million patient accounts totaling $1.4 billion.• Designed and created reports from source (transaction) systems and from data warehouse.• Automated translation of legacy paper reports into PDF for publishing on the client portal.

Ms, Human-Computer Interaction

On hiatus; unfinished.

B.S., Computer Information Systems

Activities and Societies: Web Developer & Writer, Northwest Phoenix (student newspaper)Minor: Philosophy Coursework included: web.

Bs, Economics, Cognitive Science, Philosophy

Activities and Societies: Volunteer, Harmony School: Helped underprivileged students set up a Local Area Network using Linux and Windows.