Glenn Austin Wester Email & Phone Number

Plano, TX

Lewisville, TX

• Administrative responsibility for property preservation & maintenance for $15mil portfolio
• Triage recently vacated foreclosure properties
• Prioritize & manage preservation and maintenance on portfolio properties
• Respond to emerging incidents and conditions
• Provide vendor evaluations in support of continual improvement efforts

Plano, Texas

Post forced early retirement sabbatical, I seek to reestablish the fulfillment achieved through career investment.

Plano, Texas

• Interfaced with HP product managers, alliance partners, and technology partners to provide technical solution engineering from conception through transition to delivery; integrating mainframe hardware, software.
• Evaluated and responded to RFIs/RFPs, perform pre-sales due diligence, craft sales responses, and assist in contract negotiations. Total contract value of pursuits ranges from $10 million to >$1 billion.
• Strong record in meeting/exceeding annual performance targets. Exceeded 2011 annual contract value target by over 700%.
• Developed strategies to fully leverage new vendor hardware and software licensing agreements to maximize cost savings.
• Developed and proposed new mainframe services pricing strategy to increase service line profitability and new business win rate.

Plano, Texas

• Provided technical support for internally developed mainframe and midrange chargeback billing systems. Developed, tested, and implemented application modifications and maintenance. Performed packaging and distribution.
• Provided new business support to Solution Development teams through analysis of prospective client mainframe resource utilization measurement data (primarily SMF).
• Produce and evaluated mainframe resource utilization reports and developed infrastructure compute cost estimates to assist Sales Support development of bids for new business.
• Project Management responsibility for mainframe benchmarking in support of contract with Real Decisions Corporation for annual competitive analysis.
• Application enhancements targeted and enabled improved services and/or reduced costs for chargeback applications administration.
• New business analysis enabled sales teams to strategically price proposals to optimize profit potential.

Plano, Texas

• Provided administrative support for mainframe DASD storage systems, including maintenance, problem resolution, hardware and software refresh.
• Successfully implemented DFHSM in 1989.

Plano, Texas

• Performed implementation of capacity and performance, and chargeback applications in new data center. Developed and packaged program fixes for MVS Integrated Control System (MICS) Administrators in North America and.
• Successfully implemented MICS and chargeback applications at new data center in Paris, France. Also, responsible for acquainting newly transitioned employees (SPI acquisition) with EDS culture.
• Successfully migrated four MICS complexes during data center migrations from Michigan to Texas.

Dallas, Texas

Responsible for mainframe resource monitoring, scheduling, and print services.