Glenn Berkshier Email & Phone Number

Peoria, Illinois, Us

Manage the day-to-day administration, operations, and maintenance of IT infrastructure, desktop computer and server hardware and software; Lead and manage the daily operations of the IT Operations Support staff; Establish budgetary requirements for Network and Desktop equipment replacement or new technical solutions; Collaborate with project teams as a technical consultant and allocates staff to help support internal systems; Conduct performance evaluations for Operations staff and mentors those with less experience through formal channels; Lead and participate on internal teams and enterprise task teams.

Peoria, Illinois, Us

Responsible for all aspects of IT Systems Architecture, including information architecture, applications architecture, security architecture and technology architecture. Architecting and implementing, while assisting with maintenance, support and operations with respect to the following areas:Designing and supporting Server infrastructure. Enhance relationships with internal staff and external vendors to achieve organizational goals.Systems: Windows, Linux, Android, IOS and Cisco UCS.Networking: WAN, LAN, Public DNS and Application Delivery Controllers.Storage: SAN, NAS, archival and both distributed and clustered file server technologies. Database: Microsoft SQL, MySQL and Oracle. Security: Firewall technologies, risk assessments, encryption technologies, configuration managers and security appliances, forensic and investigation to security incidents, and security vulnerabilities.Enterprise Applications: M365/Teams/SharePoint, Teller system, CLOS, and check processing.Business Continuity / Disaster Recovery (BC/DR): Scenario planning and failure testing of new application architecture of systems.Active Directory: Azure Active Directory, Federation Services (ADFS), DNS, DHCP and Group Policy.Virtualization: Server, network and desktop virtualization (VMware).Collaboration: Corporate Video Systems, internal Chat/IM solutions, and enterprise email.

Peoria, Illinois, Us

Manage day-to-day operations and support of hosted servers and applications onsite and in the cloud by monitoring system performance, configuration and maintenance.Troubleshooting; incident management, system design; application planning and implementation; create and maintain system documentation; disaster recovery planning, testing and implementation; provision environments with necessary compute and storage requirements; ensure security baselines are set and followed.

Peoria, Illinois, Us

Responsible for CEFCU network operations, support, and maintenance, while assisting with implementing and architecting with respect to the following areas:Systems: Windows, Linux, Android, IOS and Cisco UCS.Networking: WAN, LAN, Public DNS and Application Delivery Controllers.Storage: SAN, NAS, archival, and both distributed and clustered file server technologies.Database: Microsoft SQL, MySQL and Oracle.Security: Firewall technologies, risk assessments, encryption technologies, configuration managers and security appliances.Enterprise Applications: Teller system, mobile banking, email, and check processing.Business Continuity / Disaster Recovery (BC/DR): Scenario planning and failure testing.Active Directory: DNS, DHCP and Group Policy.Virtualization: Server, network and desktop virtualization.

General IT consulting services (Home/SOHO)• Computer and computer peripherals repair and troubleshooting• Network design, implementation and support to include NIC installs, driver installs and updates, LAN telephone support, and account management• Software and hardware updates and installations• System design, PC/Peripheral installation, troubleshooting and repair• Corporate Intranets• Internet Domain creation and maintenance - FTP/Mail/Web Servers• DOS, Windows, misc. applications training• Hard Drive Data Recovery• Web Page Business Graphics Design and authoring service• Database design and consulting with Microsoft Access

East Peoria, Il, Us

IT Consulting & Support of internal hosts, devices and network; Support external clients of Versa Press utilizing FTP/Web services for submission and storage of production jobs:• Manage VMware cluster hosts, SANs and NAS devices at company data centers• Network design, construction, maintenance and troubleshooting support for internal/external clients• Server, PC virtualization/consolidation (VMWare)• Server hardening (group policy domain/local security settings and templates)• Support of Windows, Exchange, SQL, IIS, Ubuntu Linux and custom application servers• Development, implementation and maintenance of IT systems, network applications• Development, implementation and maintenance of disaster recovery programs• Wireless network design, implementation and security• WAN/VPN connectivity; Remote App access• Security patching, updates, hotfixes (WSUS) and antivirus updates• General desktop support - Focus on Microsoft platform software and services including: Windows XP/Vista/7/8 workstations• Support of most business-class office suite products• Strategic planning of future technology solutions to enhance productivity of customers• Test new software and hardware• Maintain client documentation

Irving, Texas, Us

Support and management of over 4000+ enterprise Windows servers for Caterpillar, Inc• Daily duties include VM management in VMWare VCenter (creation, migrations, deletions, storage/CPU/RAM management)• WSUS, SQL, IIS• DFS and DFSR replication management• Active Directory and Group Policy management• Project level work including transformations and migration from 2003 server to 2008 and 2012 server, thin-provisioning on NAS/SAN storage devices for VM hosting of enterprise servers• Ongoing projects include monthly Qualys scan server technical control application/compliance• Security compliance - server security and hardening of Windows 2003/2008 server – utilizing forms and combinations of server templates, group policy settings, objects and templates, local/domain security settings, file/folder share security, security configuration wizards, patches/hotfixes/updates, and baseline security analyzers to tighten up users’ rights, access-control and account permissions and settings• Examine RADIUS and domain controller security logs for authentication errors and login issues for end-users• Manage end of lease agreements on physical enterprise servers.

IT Consulting & Support of cloud-service customers including:• Manage Hyper-V cluster hosts, SANs and NAS devices at company data centers• Network design, construction, maintenance and troubleshooting support for cloud-service clients• Server, PC virtualization/consolidation (Hyper-V, Failover Clustering and Cluster-Shared Volumes)• Server hardening (group policy domain/local security settings and templates)• Support of hosted Exchange, SQL, IIS, Sharepoint and custom application servers• Development, implementation and maintenance of IT systems, network applications• Development, implementation and maintenance of disaster recovery programs• Wireless network design, implementation and security• WAN/VPN connectivity; Remote App access• Security patching, updates, hotfixes (WSUS) and antivirus updates• General desktop support - Focus on Microsoft platform software and services including: Windows XP, Vista and 7 workstations• Support of most business-class office suite products• Strategic planning of future technology solutions to enhance productivity of customers• Test new software and hardware• Maintain client documentation

Us

General IT consulting services: network, hardware & software support for small to medium size business clients• Network design, construction, maintenance and troubleshooting support for Network Service Business Clients• Focus on Microsoft platform software and services including: Windows XP, Vista and 7 workstations• 2003 and 2008 Server• Exchange Server (2003/2007/2010)• SQL Server (2000/2005/2008)• IIS/Apache Web Server• Wireless network design, implementation and security• Support with most business class office suite products• Install, configure, secure, monitor and maintain customer Cisco, Fortinet, Multitech, Linksys, Netgear and DLink firewalls and routers• Server, PC virtualization/consolidation (Hyper-V, VSphere/ESXi, VirtualPC, VMWare Workstation, VirtualBox)• WAN/VPN connectivity (Cisco/Forticlient)• Server hardening (group policy domain/local security settings and templates)• Risk and security assessments to customers and prospects using network penetration/vulnerability testing (Backtrack, Nmap, Retina)• Security patching, updates, hotfixes (WSUS) and antivirus updates (Symantec, Trend Micro, NOD32, VIPRE) to client systems• Thin client solutions• Citrix/App publishing• System Monitoring utilizing N-central• Maintain client documentation with Sharepoint and DokuWiki

Responsible for network, hardware & software support for Peoria/Bloomington/Hudson, Illinois service centers• Development and implementation of IT systems, network applications• Development and maintenance of disaster recovery programs• Security analysis and monitoring of information/communication systems including computers, phones, copiers, scanners, mobile devices and network infrastructure• Software/technology training of Easter Seals staff• Maintain Cisco and Fortigate firewalls and routers• Server and PC virtualization/consolidation utilizing VMWare, VirtualPC, VirtualBox on workstations, and Xen or MS Hyper-V on the servers• Implement and maintain wireless network and WAN/VPN connectivity/security• Maintain technology budgets• Strategic planning of future technology solutions to enhance productivity of the organization• Test new software and hardware• Draft and implement acceptable use policy for organizational use• Apply hotfixes, security patches and updates to software and antivirus packages on over 120 workstations and 10 servers utilizing WSUS or Ncentral• Monitor security perimeter of organization VPN and internal networks for rogue security events utilizing Fortigate log analysis services or FirePlotter• Penetration testing (MBSA/NMap)• Security log analysis (Ncentral)• Monitor and update VIPRE Enterprise server and workstations.

Peoria, Illinois, Us

General IT consulting services: Network, hardware & software support for small to medium size business clients• Network design, construction, maintenance and troubleshooting support for Network Service Business Clients• Focus on Microsoft platform software and services including: Windows 9x, NT, ME, 2000, XP and Vista workstations• NT, 2000 and 2003 Server• Exchange Server (2003/2007)• SQL Server (2000/2005/2008)• IIS/Apache Web Server• Proxy Server• ISA Server• Wireless network design, implementation and security• Support with most business class office suite products• Install, configure, secure, monitor and maintain customer Cisco, Fortinet, Multitech, Linksys, Netgear and DLink firewalls and routers• Server, PC virtualization/consolidation (ESXi, VirtualPC, VMWare Workstation, VirtualBox)• WAN/VPN connectivity• Server hardening (group policy domain/local security settings and templates)• Risk and security assessments to customers and prospects using network penetration/vulnerability testing (Nmap, Retina)• Security patching, updates, hotfixes (WSUS) and antivirus updates (Symantec, Trend Micro, NOD32, VIPRE) to client systems• Thin client solutions• Email marketing services.

General IT consulting services: Network, hardware & software support for small to medium size business clients• Network design, construction, maintenance and troubleshooting support for Network Service Business Clients• Focus on Microsoft platform software and services including: Windows 9x, NT, ME, 2000, XP and Vista workstations• NT, 2000 and 2003 Server• Exchange Server (2003/2007)• SQL Server (2000/2005/2008)• IIS/Apache Web Server• Proxy Server• ISA Server• Wireless network design, implementation and security• Support with most business class office suite products• Install, configure, secure, monitor and maintain customer Cisco, Fortinet, Multitech, Linksys, Netgear and DLink firewalls and routers• Server, PC virtualization/consolidation (ESXi, VirtualPC, VMWare Workstation, VirtualBox)• WAN/VPN connectivity• Server hardening (group policy domain/local security settings and templates)• Risk and security assessments to customers and prospects using network penetration/vulnerability testing (Nmap, Retina)• Security patching, updates, hotfixes (WSUS) and antivirus updates (Symantec, Trend Micro, NOD32, VIPRE) to client systems• Thin client solutions• Email marketing services.

Peoria, Il, Us

General IT consulting services: Hardware & software support for small to medium size business clients• Manage network and servers for in-house development network for Stellar Systems and its Internet Service Business Clients• Network design, construction, maintenance and troubleshooting support for Network Service Business Clients• Focus on Microsoft platform software and services including: Windows 9x, NT, ME, 2000, and XP workstations• NT, 2000 and 2003 Server• Exchange Server (2000/2003)• SQL Server (2000/2005)• IIS/Apache Web Server• Proxy Server• ISA Server• Wireless network design, implementation and security• Support with most business class office suite products• Website design• Graphic design using Photoshop, PhotoDraw and Macromedia Studio MX products• Install, configure, secure and maintain customer Cisco, Multitech, Linksys, Netgear and DLink firewalls and routers• Network penetration/vulnerability testing• Provide security patching, updates, hotfixes and antivirus updates to client systems and Stellar web/email/DNS/FTP hosting servers• Monitor servers, Cisco routers and firewalls and logs for security breaches and attacks

Education record

Education record