Glenn Ruperto Email & Phone Number

Hollywood, Florida

Hollywood, Fl

Coordinated and negotiated with vendors to quote commercial electrical construction material for large-scale projects, including residential and commercial sites, airports, and recycling plants. • Take-Off blueprints for customers • Price up electrical material • Order material for projects from various vendors • Coordinate material orders with vendors and customersProcess telephone orders and quote product prices, delivery specifications and payment terms and offer… Show more Coordinated and negotiated with vendors to quote commercial electrical construction material for large-scale projects, including residential and commercial sites, airports, and recycling plants. • Take-Off blueprints for customers • Price up electrical material • Order material for projects from various vendors • Coordinate material orders with vendors and customersProcess telephone orders and quote product prices, delivery specifications and payment terms and offer substitute products where appropriate.Sell, market, promote, demonstrate products and increase business through product sales to new and existing customers. Prospect for new accounts within a specified geographical territory. Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources. Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements and preferences. Process product quotations and provide continuous follow up throughout the complete customer purchasing cycle. Coordinate and direct employee teams to assist in large customer projects and high tech automation issues. Gather and report to management information regarding the companies competitors, pricing, products and current and future market trends as well as assist management and vendors in planning, tracking and implementing sales strategies and developing new markets. Achieve and maintain technical capabilities at required levels, attend customer seminars, schools and special promotions and participate in sales meetings, vendor seminars and training schools to enhance and maintain personal and product knowledge. Ability to exhibit a positive, friendly and helpful attitude with customers and to be sensitive to their needs.Capable of meeting customer deadlines. Show less

Miami, Fl

IT Project Manager (2009-2012) Defined, developed, and implemented project plans to roll out computer applications to enterprise computers. Developed and presented quotations to middle management. Managed and tracked the activities of various technical projects simultaneously, with up to 5 direct reports• As project manager mitigated security risks by rolling out DameWare Mini Remote Control software to the Infrastructure team and corresponding client application to over 6,000 laptops… Show more IT Project Manager (2009-2012) Defined, developed, and implemented project plans to roll out computer applications to enterprise computers. Developed and presented quotations to middle management. Managed and tracked the activities of various technical projects simultaneously, with up to 5 direct reports• As project manager mitigated security risks by rolling out DameWare Mini Remote Control software to the Infrastructure team and corresponding client application to over 6,000 laptops and desktops company-wide.• Managed project to re-branded 425 corporate level employees to the new @RexelHoldingsUSA.com email address, which aligned the corporate business with the rest of the banner businesses and allowed the corporate business to fully utilize the business name• Engaged Rexel Worldwide IT group in Paris for the Global Active Directory project, managed global meetings with the staff in Germany, Australia, France, and other areas to determine project scope, requirements and create documentation for our internal R tollgate Process• Partnered with the Project Manager on the Global Email Migration project to the Microsoft BPOS Email system, which increased employees email box size 10 times, improved email downtime, and provided better email support to the businesso Successfully led the migration of over 8,000 email accounts and over 1,500 Blackberries to the BPOS platform, which resulted in yearly savings of +$750Ko Collaborated knowledge and experience to define how the Rexel worldwide business would migrate to the new Microsoft BPOS platform, and created documentation for the administration of the environment, which led to new corporate-wide standardso Mitigated security risks associated with Blackberry devices connecting to corporate email in an unsecure manner, that improved support for the sales fieldo Migrated more than 500 Blackberries from to Blackberry Enterprise Server Show less

Miami, Fl

(2007-2009)• Managed company owned assets by configuring, maintaining, and troubleshooting various computers, hand held devices, and email accounts for the sales and support staff, which decreased downtime, improved employees productivity, enhanced customer support and increased profitability• As Collaboration Tools team lead drove down the average time to solve L2 Collaboration Tools trouble tickets from 8 days in 2009 to 4 days in 2010, by following up with the user promptly… Show more (2007-2009)• Managed company owned assets by configuring, maintaining, and troubleshooting various computers, hand held devices, and email accounts for the sales and support staff, which decreased downtime, improved employees productivity, enhanced customer support and increased profitability• As Collaboration Tools team lead drove down the average time to solve L2 Collaboration Tools trouble tickets from 8 days in 2009 to 4 days in 2010, by following up with the user promptly after the trouble ticket was opened, and with the end user on the issue at hand until it was resolved. This new process increased team survey scores from a baseline of 77% in 2009 to 88% in 2010 while improving overall customer service Show less

Miami, Fl

(2005-2007)• As the Project Manager determined the project scope and implemented the project plan to analyzed datacom equipment and computer systems in 125 branches, and verify equipment met the Regis order entry specifications • Worked with location managers to schedule the upgrade of datacom equipment and computer systems to meet the specified project time line• Worked with users to transfer data from old computer system to the new system• Trained over 100 branch personnel on… Show more (2005-2007)• As the Project Manager determined the project scope and implemented the project plan to analyzed datacom equipment and computer systems in 125 branches, and verify equipment met the Regis order entry specifications • Worked with location managers to schedule the upgrade of datacom equipment and computer systems to meet the specified project time line• Worked with users to transfer data from old computer system to the new system• Trained over 100 branch personnel on new Regis order entry system• Provided post conversion support for users Show less

Miami, Fl

(2002-2005)• Quoted commercial electrical construction material • Maintained branch computer systems and provided local technical support

Miami, Fl

Coordinated and negotiated with vendor resources; quoted commercial electrical construction material for large-scale projects, including residential and commercial sites, airports, and recycling plants.• Took-Off blueprints for customers• Backed up the customer sales counter during busy times which allowed customers to get their material in a timely manner • Quoted electrical parts to customers, took customer sales orders, provided best possible price for the needed material, and… Show more Coordinated and negotiated with vendor resources; quoted commercial electrical construction material for large-scale projects, including residential and commercial sites, airports, and recycling plants.• Took-Off blueprints for customers• Backed up the customer sales counter during busy times which allowed customers to get their material in a timely manner • Quoted electrical parts to customers, took customer sales orders, provided best possible price for the needed material, and ensured timely delivery • Worked with management to create the companies Affiliated Distributors business plan which increased the company’s profit on specific products by 25%• Provided the business with a presence on the internet by creating the original website www.south-dade.com, which showcased the products and services provided by the company• Maintained company’s computer systems by performing processor, memory, hard drive, COM port upgrades and replacements onsite, improving productivity among the sales staff• Installed the Microsoft Windows 95/98 operating system, which provided the sales staff with additional cutting edge features provided by the system.• Installed and taught the sales staff how to use Microsoft Office 95/97/2000, which facilitated timely documentation and estimates Show less

Miami, Fl

• Work with specified vendors and owners to create yearly sales business plan• Work with identified vendors to market specific products to customers through joint sales calls which resulted in increased sales• Scheduled and coordinated bi-monthly counter days with vendors to market and demonstrate products to walk in clientele• Provided appropriate documentation to Affiliated Distributors in order to full advantage of vendor rebates, thus increase profit margins by 15-20%

Bachelor Of Business Administration (Bba), Project Management

Associate Of Arts (Aa), Computer Science