Glenn Degeorge

Glenn Degeorge Email and Phone Number

Customer Success Account Manager at Microsoft @ Microsoft
redmond, washington, united states
Glenn Degeorge's Location
Charlotte, North Carolina, United States, United States
Glenn Degeorge's Contact Details
About Glenn Degeorge

A digital capabilities and technology manager responsible for customer and operational marketing technology strategies and implementations. I consistently deliver complex, transformational enterprise initiatives on time and within budget. I offer exceptional verbal, written, and visual presentation skills. A history of improving organizational efficiency, productivity, reducing costs, and driving innovative digital solutions. Adept in gaining buy-in and influencing others to drive successful outcomes. Reputation and proven ability to lead cross-functional, cross-divisional programs by maneuvering through ongoing change, challenges, and reorganizations. B2C and B2B experience.Management Competencies and Technical Expertise:• Partnership Building/Collaboration• Communication & Story Telling • Pipeline Administration• Vendor Management & Oversight• Budget & Capacity Planning• Talent development• Strategic Business Planning• Marketing Technology Strategy • Roadmap Development• Life Cycle Methodology• Governance, Risk, and Controls• Architecture development• Journey Orchestration• Personalization• Social Listening• Integration Platforms• Data Platform Management• Email and Campaign Management

Glenn Degeorge's Current Company Details
Microsoft

Microsoft

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Customer Success Account Manager at Microsoft
redmond, washington, united states
Website:
microsoft.com
Employees:
189892
Glenn Degeorge Work Experience Details
  • Microsoft
    Customer Success Account Manager
    Microsoft Apr 2022 - Present
    Charlotte, North Carolina, United States
    Responsible for customer success by managing program deliveries and strong customer relationships. My priority is the customers' successful adoption and productive use of Microsoft cloud technologies and services that drive digital transformation.
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  • Oracle
    Senior Principal Customer Success Manager
    Oracle Jan 2021 - Apr 2022
    Responsible for orchestrating customer success from implementation to value realization for Oracle Eloqua Marketing Service Cloud products. I provide customers with guidance, thought leadership, support, and adoption of best in class technology services.
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  • Wells Fargo
    Technology Manager - Digital And Operational Strategy
    Wells Fargo Oct 2019 - Jan 2021
    Charlotte, North Carolina, United States
    Manage and inspire a team of technology leads in support of enterprise marketing goals and objectives through ongoing strategic planning and pipeline management. Demonstrates expertise in Journey Orchestration, Personalization, Social Listening, Campaign and Data Management to address and enhance use cases and facilitate alignment with architecture and delivery teams. Identify and influence opportunities to aggressively rationalize applications, identify gaps, and execute against technology strategy. Responsible for reviewing annual plans ($80MM) for technology fit and impacts to budgets and capacity. Build and maintain roadmaps.
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  • Wells Fargo
    Strategic B2B Campaign Capabilities And Transformation Leader
    Wells Fargo Jun 2016 - Oct 2019
    Create Marketing’s strategy and vision for B2B Campaign Management and Transformation capabilities. Identify scope, size & prioritize opportunities. Develop, lead and manage roadmap for implementation with key partners.
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  • Wells Fargo
    Marketing Manager-Vice President
    Wells Fargo Jun 2010 - Jun 2016
    Charlotte, North Carolina Area
    Manage a team of marketing consultants, developers and e-business consultants to develop content strategies, provide search engine marketing as part of an integrated campaign and support marketing and cross sell through collaboration solutions.
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  • Wells Fargo
    Online Communications Consultant – Vice President
    Wells Fargo Jul 2007 - Jun 2010
    Provide strategic consulting and forward looking vision for Corporate Communication delivery channels, including world class usability structure and content management for corporate channels. Consult with Web designers, communication managers, content providers, usability engineers, information architects, Web developers, as well as members of the Legal, Risk and Corporate Customer Service Excellence groups. Advise and update corporate business partners and leadership.
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  • Wachovia
    Enterprise Product And Service Manager – Assistant Vice President
    Wachovia Jul 2002 - Jul 2007
    Research, manage and build support for enterprise collaboration and communication tools. Partner with IT, Legal, Risk, CIS and governing bodies to evaluate tool sets and work with Brand, Interactive Design, Usability, Information Architecture, Project Management and third party vendors to successfully implement solutions. Liaison to LOBs to gain adoption, support and meet key business objectives. Develop and manage metrics to measure success.
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  • Wachovia
    Channel Utilities Analyst - Officer
    Wachovia 2002 - 2003
    • Partner with legal, marketing and risk management to develop and enforce domain name policy, procedures and guidelines• Managed a portfolio of 3,000 domain names• Promote policies, procedures and products to all business units within Wachovia• Chair Domain Name Steering Committee• Assist in the management of ECCS (email routing tool)• Construct Kana routing rules for in-bound email• Assist in the management of Oblix (online corporate directory)• Partner with Strategic Sourcing and manage vender relationship for web conferencing and domain name management tools• Participated in web form testing for Florida and Georgia conversion• Product Manager for Wachovia’s Online Conference Center
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Glenn Degeorge Skills

Strategy E Commerce Leadership Crm Management Web 2.0 Marketing Integrated Marketing Project Management Analytics Sdlc Enterprise Software Risk Management Mobile Devices Strategic Planning Social Networking Corporate Communications Social Media Content Management Lead Generation Financial Services Blogging Customer Relationship Management Sem Content Strategy Team Management Webinars Accessibility Wikis Employee Engagement

Glenn Degeorge Education Details

Frequently Asked Questions about Glenn Degeorge

What company does Glenn Degeorge work for?

Glenn Degeorge works for Microsoft

What is Glenn Degeorge's role at the current company?

Glenn Degeorge's current role is Customer Success Account Manager at Microsoft.

What is Glenn Degeorge's email address?

Glenn Degeorge's email address is gl****@****cle.com

What is Glenn Degeorge's direct phone number?

Glenn Degeorge's direct phone number is +141537*****

What schools did Glenn Degeorge attend?

Glenn Degeorge attended Buffalo State College, University Of North Carolina At Charlotte.

What are some of Glenn Degeorge's interests?

Glenn Degeorge has interest in Mobile, Running, Mountain Biking, Web 2, 0 Technology.

What skills is Glenn Degeorge known for?

Glenn Degeorge has skills like Strategy, E Commerce, Leadership, Crm, Management, Web 2.0, Marketing, Integrated Marketing, Project Management, Analytics, Sdlc, Enterprise Software.

Who are Glenn Degeorge's colleagues?

Glenn Degeorge's colleagues are Hayko Ayvazyan, Melissa Beattie, Rakesh Sharma, Shiva Prajapati, Will James, Lancinet Kouyate, Leigh Cresswell.

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