Glenn Dunkle Email & Phone Number

Los Angeles, Ca, Us

Irvine, California, Us

Lead teams in the design and delivery of cloud-based backend services supporting multiple investment products on behalf of our customers, as well as support operations in the ongoing management of investment accounts.

Irvine, California, Us

Manage on-premises and remote team members to execute a cloud transformation of department application (125+) and data (5+TB) assets to AWS, establishing standards to facilitate migration to a variety of cloud-native components with complicated networking requirements. Engage members from multiple teams to successfully automate deployment to multiple pre-production and production environments. Provide cost estimation and cost tracking to determine ROI of the migration effort. Continue to oversee data architecture, ground-to-air messaging, content delivery and live TV with ads for 2000+ aircraft. Mentor teams to help establish their architecture, process and project management structures to effectively deliver large scale, multiple milestone efforts. Participate as technical SME in the product development lifecycle.

Irvine, California, Us

Lead teams to design, develop and deliver aircraft and ground systems that provide messaging and content delivery over cellular, satellite and WiFi OTA connections for 2000+ aircraft; provide high-quality, live streaming of IPTV and AVOD to 750+ aircraft over multiple satellite networks; oversee strategic management and development of department data and database architecture; develop process standards, and implement Jira project schemes, for Scrum and Kanban task management; develop product KPIs and supporting dashboards and reports. Act as team representative to collaborate with Product Owners, Architects, and Operations for full product lifecycles.

Irvine, California, Us

Subject matter expert for OLTP and Data Warehouse - Data Mart database architecture in support of customer extranet analytic reporting and internal, real-time mission control monitoring for in-flight entertainment systems. Assist management and other senior staff in business analysis for new and emerging products and services, including integration into existing database and web-based applications.

Oakland, California, Us

Led key stakeholders through review and approval sessions for a full technology replacement RFP process including the business plan, package requirements, RFP document creation, vendor package evaluation and contract execution. Managed business and technology staff in daily operations of the website, java applications and databases; restructured staff, fiscal close procedures and created proper SDLC. Promoted ASSIST brand and services through public presentations, public policy/procedure committees and at professional conferences.

Directed technical due diligence efforts over mergers and acquisitions for quality and feasibility strategy recommendations made to Executive Management. Negotiated hosted server and in-office hardware contract services to support current and future growth, set software technology baseline, and designed company infrastructure topology.

Guided the software engineering staff in the development and adoption of database coding guidelines in the design of core research and analytical service databases, and related DBMS and hardware configuration, behind proprietary reporting tools for the video game industry. Developed logical/physical database schema as well as optimized critical TSQL procedures supporting data exchange strategies as well as large data-set analytic reporting. Provided technical subject matter expertise and process guidance to the CEO, COO, and CIO in response to a Microsoft RFP for business analytics and reporting services.

Supervisor and technical architect supporting lead generation, custom back office contracts and billing interface applications, intranet and extranet websites, ERP applications, and enterprise-wide database architecture. Provided technical project management for multiple, simultaneous initiatives including the technical remediation of the Softrax Revenue Recognition implementation. Conducted JAD sessions, business analysis and data architecture for the patented Dealer Select Lead Engine, Pay-Per-Call, and 40+ eCommerce solutions with top tier car manufacturers. Co-designed and co-developed the first company data warehouse for customer retention email marketing.

QA/QC Manager developing SDLC policies and procedures to meet US DOE vendor standards, core GIS data and database design, and hardware configuration/administration for CFEST products supporting the DOE Hanford Site in Washington. Created and executed an upgrade plan re-tasking and optimizing server usage; created distinct development, quality assurance, and production environments; facilitated redundant systems to mitigate failures. Co-authored a proposal response to the MCAS Camp Pendleton regarding a contract to observe, update, and train base personnel in the proper handling of hazardous material.

Audit, upgrade, standardize and stabilize the Los Angeles Branch computer and network systems. Planned project activities, on-site and phone support. Created local NT domain for security, file, and print sharing purposes. Planned and executed an office consolidation between Port Brokers and Ventana LAX resulting in the relocation of five office staff and their supporting network.

Managed team personnel and budget in the administration of the Division web site, network, servers, domains, messaging services, databases, and help desk operations. Implemented an office expansion and network upgrade from TokenRing to Ethernet. Architected and executed a disaster recovery and business continuity plan partnering with Arcus, Comdisco, and Getronics/Wang for data tape archival, warm site recovery, and asset management, respectively.

Administered and enhanced the corporate data warehouse and EIS application, Sales and Forecasting OLAP application, as well 24x7 support of these systems, to facilitate the move towards JIT warehousing and manufacturing. Performed business and project analysis for multiple Import/Export initiatives that generated approximately $3 million in revenue over a two year period. Provided technical expertise and department lead analysis in the implementation of an US Customs ABI certified import software package.

Bachelor Of Arts Earth Science, Minor Geology

A.S. Cum Laude With Honors, Computer Information Systems, System Analysis