Glen Newell (He,Him) Email & Phone Number

Denver, Co, Us

"Kindly Trust, Gently Verify" : Investigations, Legal Process Service, NotaryGently Strategic Services November 2022 to presentOwner / Principal InvestigatorInvestigations and Legal Process Services • Conducted background research on individuals and organizations to document potential business and political opposition and eligibility • Communicated detailed findings in a professional and clear way, and provided opinions and projections based on observations and experience • Located and contacted individuals to facilitate legal process service delivery in a professional and friendly manner • Provided findings and recommendations regarding Information Technology Infrastructure and Security

Atlanta, Georgia, Us

- Development of Automation and Remediation scripting for hosted customer infrastructure- Monitoring and maintenance of Windows Server 2019 servers- Installation and upgrade of Assima platform

Working with a team of engineers to upgrade DNS infrastructure hardware • Create procedures and documentation for monitoring and verification status • Create and execute procedure for configuration and installation of DNS, security and monitoring software. • Configure and verify networking on new hardware using Bash scripts • Use Jenkins CI/CD to deploy Recursive DNS application and standard environmental configuration. • Verify and troubleshoot readiness for production

Raleigh, Nc, Us

Supported Customer’s Filesystem,Storage and Linux Platform related issues and requests, provided advice and solutions to customers , provided guidance and support on Red Hat Enterprise Linux usage and applications. • Performed troubleshooting and analysis of critical system outages and related incidents • Performed log review and analysis of failures and performance complaints • Provided guidance on best practice and product use cases to decision makers. • Participated in the documentation and resolution of Linux Filesystem and Kernel issues, bugs, and problem resolution

Centennial, Colorado, Us

- Downsized IT infrastructure from 1000+ users and Several hundered Virtual servers to an office of 40 users- Provided all levels of IT support, from desktop to cloud- Participated in and advised executives on IT planning and projects- Executed and supported infrastructure downsizing from 400+ servers to 100, Including the revision and decommissioning of multiple virtual environments.- Worked with vendors on renegotiating new license requirments- Managed and updated security policy- Managed Exchange 2010, Active Directory 2k12, SQL server 2k8 and 2k12, DNS, DHCP, s/FTP, Compellent Storage, McAfee Enterrpise

Denver, Co, Us

Palo Alto, Ca, Us

Applied my expertise in storage with a strong background in virtualization to support VMware's global customer base, supporting customers of all sizes with Storage, Networking, Hardware Fault and vSphere product issues. Also provided mentoring and senior-level advice to less experienced TSEs and Support Professionals from other skill disciplines. Provided in-depth analysis of Infrastructure performance and hardware fault for both internal and external customers.

Houston, Texas, Us

Support for iscsi SAN storage- analyzing and troubleshooting complex architectures, including network and utilization analysis and troubleshooting

Local Internet and Telephone service provider

Atlanta, Ga, Us

Remotely managed SaS architecture on JBOSS/Win2k3 virtual server environment, implemented and managed changes to production, QA test and Development environments

Provided all levels of IT support and advice to small to medium size business and home based users.

Aurora, Co, Us

Supported critical diagnostic technology, including ECG, Echo and Imaging. Ground-level project management of technology rollouts and upgrades.Building, maintaining and troublshooting interfaces between critical data systemsSupported executive-level decision makers on critical purchases and planning.Provided training and documentation for clinical and administrative staff.Maintained a high level of user satisfaction in a high-pressure technology environment.Provided all levels of IT support to desktop users in a critical environment.

Oakland, California, Us

Senior Distributed Computing Support Tech- tier 2/3 support of desktops, handhelds, peripherals and servers, including user education, policy compliance, security response and malware removal. part of a group of 4 very busy techs supporting a campus of 2500 users.

Denver, Co, Us

As, Cis

Philosophy

Cet, Electronic Repair

All- Hazards Resource Unit Leader (L-965)

Education record