-SME for domestic third party QA/QC services for land and off shore operations.-Responsible for service execution and delivery.-Manage department operational and financial performance to KPIs.-Oversee development of Project Managers and assigned accounts.

★ Industrial Inspections Division. Manage client surveillance programs for US Land and Gulf of Mexico oil and gas drilling and exploration.★ Oversight of technical field activities; third party monitor of tubular inspections, specialty tool (inspection, assembly, and test), rig assessments, and shop assessments (audits) to client and industry specifications.★ Specifications monitored and enforced: DS-1, API 5B, API 5CT, API 5DP, API 6A, API 7-1, API 7-2, API 8C, API RP 5A5, API RP5B1, API RP 7G-2, API RP 8B, API Q1, API Q2.★ Recommend QA / QC program changes to maximize spend and tool reliability. Engage engineering team for failure analyses and operational analyses (landing string, fatigue, BHA design).

★ Supervised over 80 project managers, field supervisors, and QA/QC field technicians engaged in the support of Quality Assurance and Quality Control programs for Oil & Gas clients.★ Supported up to 10 simultaneous programs and projects throughout the Gulf of Mexico and US Shale regions.★ Trained staff members in the principles of effective client service and support.★ Worked with the Project Manager to close over $30K in new business each month.★ Collaborated with senior managers to research technical invoices and collect over $100K in past due receivables.★ Served as a Lean, process mapping, and process improvement team member contributing to the enhancement of the invoicing and collections process.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT T H HILL ASSOCIATEST H Hill is a global provider of quality assurance and control, engineering, and training solutions designed to reduce the risk of structural & mechanical failure of drilling equipment used in some of the world’s deepest and most challenging oil & gas wells.

★ Directed a team engaged in the hire, scheduling, field management, and dispatch of field technicians and project managers to on-site roles with clients.★ Managed 22 direct reports in charge of Field Supervisors, Project Coordinators, Recruiters, Training Coordinators, and Travel Coordinators.★ Responsible for internal training, On the Job training, and onboarding of new technicians and project managers.★ Improved testing for field technician candidates, increasing the quality of new hires and achieving $200K in cost savings.★ Managed headcount and overhead to generate over $100K in annual payroll expense savings.★ Provided operational data to support the tender/bid process, resulting in $3MM in new revenue.

★ Supervised teams of up to 10 field technicians executing QA/QC programs at client sites, sustaining over $2MM in annual revenue.★ Oversaw projects involving drill string handling and storage and inspection standards, specialty tool inspection, assembly, and test standards, engineering services, quality audits and failure investigations.★ Secured the sale of four engineering failure analyses valued at over $25K; advised clients on all facets of QA/QC for the Oil & Gas industry.★ Resolved invoicing issues with clients, securing over $250K in accounts receivable.★ Oversight of field application of NDT methods on oilfield equipment.

★ Oversaw all operations at this family-owned franchise engaged in the sale of motorcycles, ATVs, UTVs, and personal watercraft, with authority over 35 employees and P&L.★ Increased revenue by 17% while achieving a nearly 100% gain in profit through improvements to inventory costs, combined with a new sales incentive program.★ Transitioned to digital media and online advertisements and away from phone book advertising to reduce annual advertising costs by $24K.★ Led efforts to expand to a second location; crafted a business plan, secured approval from OEMs and lenders, and led due diligence on potential acquisitions.★ Oversight and development of structured sales process and incentive programs.

★ Created a retail forecasting model that produced a 20% reduction in carrying costs.★ Coordinated and directed improvements to operations, procedures, and workflow.

Investor and active manager in family business, a $7M franchised dealership selling motorcycles, ATVs, UTVs and personal watercraft.Manage team of 8 service advisors, technicians, technician apprentices and associates in a $500k service / repair facility. Responsible for safety, departmental P&L, customer service, staffing, sales support, and quality of repairs.Inherited a department with significant customer service issues, backlog of A/R, unfiled warranty claims, and process gaps that resulted in operational inefficiencies and high overhead (policy work).• Increased sales 6% through implementation of consultative selling process in service advisement and repair order writeup• Reduced departmental overhead by 43% through implementation of quality checks, cost reduction efforts, process improvement, and compensation plans tailored to generate employee actions in cost containment• Authored department operations guide covering department mission statement, proper unit check-in (repair order write-up), customer interaction, repair process flow, and A/R mitigation steps• Reduced the repair order carbon copies by 50%, resulting in a 2 copy system that met all state regulatory signature requirements and disclosures, improved work flow, allowed for laser printer production, and resulted in dealership savings of 2 man-days per year in handing / filing• Implemented a warehouse storage process which improved efficiency in new unit assembly and improved build-to-fill sales times by 30%• Negotiated contracts / pricing for waste oil / battery recycling, garbage services, uniforms, and miscellaneous consumables• Implemented compensation and team goal rewards to improve quality, employee satisfaction, and cost reduction• Resolve customer service issues• Increased the level and frequency of communication with sales and parts / accessories (P&A) departments to improve service to the sales department, increase P&A sales, and improve the customer experience

Advantest is a leading supplier of semiconductor test and handling equipment.Manage customer accounts. Sale of Automated Test Equipment for the microchip/memory chip industry.• 3 months of company familiarization at US headquarters in Santa Clara, CA• Company contact for client accounts of over $1M in annual sales• Managed sales support staff in Austin office• Response to potential client information requests on customer response cards in trade publications• Semicon West trade show booth representative• Coordinated company response to Motorola QS-9000 quality system checklist; travel to home office in Japan to gather information from ISO representatives to craft response• Advantest representative on Rapid IO trade association• Conducted market research on Fabless Semiconductor segment and Design-for-Test business• College recruiting booth representative during career fair events at Texas A&M University and The University of Texas – Austin

Pratt & Whitney is a world leader in the design, manufacture and service of gas turbine engines.Integrated Product Team (IPT) Chairperson responsible for over $500k/engine of Lubrication System Hardware for the Joint Strike Fighter (JSF) and F119 engines. Primary point-of-contact for the technical and supply coordination with component center management and external vendor suppliers. • Drive schedule on engineering and development tasks to meet cost and schedule targets in a development and flight test certification environment• Met all development and flight test delivery requirements despite continuing developmental changes to the F119 Main Oil Pump• Authored flight clearance documentation for components • Worked closely with supplier to maintain component deliver schedule while concurrently working a Lab Quality Review Order (LQRO) on a material deficiency• Technical lead on Scrap Avoidance and Value Engineering (SAVE) event that identified 10% in cost reductions• Company representative at vendor test stand cold-start testing simulation. Verified material failure and documented in report to management for further engineering disposition• Identified alternative surplus material source to save $50k• Recognized by management for support and attention in expediting JSF hardware shortages to support test schedulesAncillary responsibility: • Department Recruiting Coordinator, review candidate resumes and input requests for Interns and COOP student positions

Pratt & Whitney is a world leader in the design, manufacture and service of gas turbine engines. Perform critical analysis for the Mechanical Components Component Center on F119 engine lubrication system and gearbox components during development and flight clearance qualification testing for the F-22 air superiority fighter.• On-time completion of Finite Element Analysis (FEA) thermal model to support redesign (ANSYS, CHAP, CHAP2). Maintenance of model to update from test data and collaborated boundary conditions from other component centers• Seal air (buffer) and breather flow modeling of bearing compartments and gearbox (Easy5)• Bearing life and fit assessments• Lube oil flow modeling (Easy5)• Over 6 weeks of offsite analytical test support, validate lube system models to observed test data, monitor real-time test data• Heat transfer model presentation at design review to United States Air Force (USAF) and company senior management• Integrated Product Team (IPT) member, served as analytic representative for multiple teams• Co-authored Lube System Simulator and Gearbox Durability Rig Test Reports• Co-authored Propulsion and Power System Integrity Program (PPSIP) Report revisions to support ISO and contract documentation requirements• Specialty analysis for non-conforming hardware to determine fit-for-purpose use in developmental test engines: oversized gear, out of tolerance LPT Shaft and knife edge seal effectsAncillary Responsibilities:• Department Computer Coordinator: one year of service in allocation and setup of computing equipment; installation of Lotus Notes on department computers; installation of email on department Unix workstations; first line troubleshooting for department computer / software issues• Component Integrated Product Team (CIPT) scribe: 6 month term responsible for meeting minute and action item documentation and distribution for CIPT meetings5-time recipient of Awards for technical and ancillary service

Cooperative Education Program at the University of Florida. Three semesters of paid work experience (1 year total) at Seminole Electric's 1200MW Generating Station in Palatka, Florida. Assisted plant construction engineers in construction project management. Project Manager for construction / repair projects ranging from $10-50k contracts: • Produced mechanical project drawings, project WBS Gantt charts, engineering calculations, and technical specifications. • Material submittal review• Reviewed and approved field changes in design or installation as needed • Liaised with plant operational management to coordinate construction activities around operational and outage constraints• Responded to issues raised by plant personnel on contractor performance or conduct • Projects: Waste oil storage and containment system; maintenance access platforms; drainage swale• Conducted Pre-bid meeting presentations: review scope, schedule, and bid format for upcoming construction projects. Conducted site tour for interested bidders• Conducted Pre-construction meeting presentations: review project timeline, operational requirements, and HSE requirements with contracted construction firmPhotographer for Construction Office: Maintained awareness of all ongoing construction / maintenance project schedules and captured action photos of WBS execution and completion for inclusion in regular updates to the company board--including a multi-year plant painting project (containment, surface preparation, application and inspection/testing)Night Shift Support: During normal unit outage periods, worked on rotating night shift as construction office representative for projects running on a 24hr schedule