Provides the general HR functions such as payroll, attendance record, regulate the company policy, recruitment and selection, benefits, and attend daily concerns of applicants and employees. • Successfully managed and updated the 201 files in sequential order. • Successfully prepared and executed the memorandum of announcements and penalties for those who violated the rules and regulations repeatedly under the company policy. • Successfully prepared the time-in and time-out attendance record for payroll.• Successfully processed the SSS, PhilHealth, and PAG-IBIG of employees.• Appropriately created the probationary, regular, and project-based IDs of employees.• Successfully established the official monitoring record of company uniforms for employees.• Successfully distributed and recorded the company assets assigned to employees.• Successfully and properly facilitated the “end to end” recruitment and selection procedures for applicants.• Successfully oriented the newly hired employees for them to be cognizant and perceive the rules and regulations of the company as standard in-house compulsory.• Successfully executed the routine task of administering the Key Performance Indicator (KPI) before every end of the month for employees.• Successfully handled employment-related inquiries of the applicants and employees, referring complex and/or sensitive matters to the appropriate concerned individual.• Attended and participated in employee disciplinary meetings and investigations.• Successfully performed other tasks related to HR.

Provide the overall HR functions at the assigned project site and at the HR Head Office.• Assisted in hiring, administration, and training processes.• Attended to employees’ accurate records and documentation that may be necessary in creating future reports.• Successfully enrolled employees to the biometric system for attendance record.• Successfully checked timesheets to ensure employees’ accurate and proper attendance.• Successfully processed and prepared the Summary Attendance Report of employees based on time keeping records.• Successfully checked and sent to the HR Head Office the overtime requests of workers if signed or approved by the supervisors.• Distributed cash payroll and ATM’s to newly hired employees. • Successfully collated all receiving copy of cash payroll, payroll registry, and other documents and forward to the HR Head Office.• Ensured that all workers have their Personal Protective Equipment (PPE) and Identification Card (ID) provided before he/she can start to work. • Successfully maintained HR Department’s policies and programs.• Assisted the Project-In-Charge (PIC) or the assigned Site Engineer pertaining the Productivity Report of workers.• Successfully implemented the Rules and Regulations of the company at the jobsite.• Monitored painters/workers from their assigned work areas.• Successfully screened and interviewed applicants. Accomplished preparation of the Memorandum of Agreement (Kasunduan) along with and after the Trade Test as coordinated with an HR officer for his/her project site work designation.• Successfully prepared IDs for newly hired employees, renewed the expired IDs, and facilitated the release to respective person-in-charge employees.• Successfully encoded newly hired employees into the Hiring Report (Excel) and forwarded to an HR officer for pay card request.• Accomplished filing all records of employees to their respective 201 file.• Performed other tasks that are given from time to time.

Purchasing Staff Delivers and supports the requisition of office supplies, warehouse supplies, furniture, vehicle equipment parts, expanding the range of contacts, and improve and maintain the relationship with other business establishments.• Successfully managed the E-Request system tool used for requesting office supplies, warehouse supplies, furniture, and vehicle machine parts for replacement or maintenance. • Answered emails from suppliers and provided essential updates directly to the employers.• Answered phone calls from our suppliers by giving them feedback about the next procedural step of what has been agreed from the top management regarding payment and status of general supplies. • Successfully established good relationship of new suppliers and agreed upon terms of the products’ price for acquisition.• Accommodated suppliers’ errand personnel professionally for better ties of connection stability.• Successfully aided with the managers of Finance and Accounting Department. • Successfully built strong bond with the warehouse manager to meet expectations of priority acquisitions for warehouse supplies such as mountain tape, cartons, plastic tape handler and other related materials.• Successfully expanded the connection of suppliers and maintained lower prices as negotiated under agreement of terms.Customer Care SpecialistProvides the utmost needs and support of agents under supervision at the field work and transmits essential reports and concerns from customers for the accumulation of data to prevent potential mishaps and inconveniences.• Successfully managed the Squad-zip system tool wherein all products of the Company are located and monitored. Glitch report, out of stock report, and item availability report were under my supervision for assessment and implementation for the next appropriate step to solve an occurring issue if there is one with the approval of sales manager, operation manager, and the employers.

Performs HR recruitment functions as imperative to supply manpower of each needing department and assists other related activities.• Successfully contacted and invited all direct-hire applicants who applied to us through JobStreet, Indeed and other hiring job sites for scheduled examination and interview.• Monitored the National Wages Productivity Commission regulated by DOLE.• Successfully updated and maintained 201 files.• Successfully conducted interviews by performing proper selection of potential candidates after initial assessment for both project-based and direct-hire applicants. • Created applicant monitoring directory exclusively for project-based job seekers for secondary backup data record.• Performed “Resignation Process” or “Payroll Deletion” for employees who wanted to leave the company. • Performed “Notice of New Hire” procedure for eligible candidates who passed the overall assessment qualification and ready to be assigned to a position as concurred and tested. • Performed “Notice of Regularization” and “Notice of Permanent Employment” procedures for employees who are superbly capable to do imperative tasks with unquestionable commitment and overall solid performance background at work.• Designated and prepared interview rating sheets for qualified project-based applicants who passed the standard proficiency test and ready for endorsement to PGAI branches or PGAI main departments.• Followed up each of employee’s Income Tax Return 2316 (ITR) for filing completion.• Successfully created and distributed temporary IDs for newly hired employees as well as those probationary and regular employees who accidentally lost or damaged their digital identification card (ID).• Monitored and replenished copies of Metro Bank documents for rank and file, supervisors and up.• Successfully conducted orientation for newly hired project-based employees for the preparation of his/her first day of work.

Provides non-voice chat support for Microsoft account and Xbox consoles of customers.• Successfully troubleshoot hardware Xbox consoles, internet connection stability, games, Xbox controller, Kinect, and others on Xbox 360, Xbox One, Xbox One S and Xbox One X.• Successfully handled customers’ concerns appropriately during live chat while provided adequate empathy as well as in regard of his/her imminent expiration of subscription.• Successfully managed customer’s Xbox consoles and Microsoft account.• Successfully assisted customers throughout the process during live chat for them to personally fix their Xbox console, controller, games, Microsoft and Xbox accounts, power cable connectivity, internet connection stability and other related issues.• Punctuality, attentiveness, rational, and appropriate response to customers were presented professionally during multitask operation.