Jon Glenn Email & Phone Number

Seattle, Washington, United States

-Collaborating across departments and teams to reach agency objectives -Assisting clients with complex billing, claims, and policy concerns-Reaching set sales goals

Renton, Washington, United States

Collaborating with neighbors, business owners, non-profit organizations, and religious communities to build a more robust and culturally diverse downtown core in Renton, WA.- Define board priorities and develop the organizational structure in order to implement those priorities and the organizations mission- Coordinate large scale events for 1000+.

Issaquah, WA

- Managed staff and operations across multiple office locations- Initiated new human resource tools that utilize a strengths-based approach to improve staff performance- Provide guidance and coaching to team members which led to an increase in retention (91% to 93%) and customer service survey scores (113 to 134)- Coordinated schedule for the agency team

Issaquah, WA

- Partnered with agency owner and sales manager to implement new lead management software- Trained new staff members - Supervised staff members to guarantee compliance with state laws and company underwriting guidelines

Issaquah, WA

- Assess individual client needs and offer product solutions using a personalized sales process to ensure the close of the sale- Develop referral networks with mortgage lenders, realtors, automobile dealerships, and other community members.- Drive new business for the agency through a professionally persistent outbound sales calls regimen of over 400.

Renton, WA

- Executed new fundraising strategies targeted at reengaging lapsed donors and increasing communication between the organization and major community stakeholders. - Planned and facilitated fundraising and donor appreciation events that exceeded profit targets.- Oversaw the marketing communications plan and managed all digital and print media.- Designed a.

Renton, WA

Woodinville, WA

- Monitor labor costs, product costs, and sales trends using Excel and other utilities in order to ensure substantial year-over-year profit growth.- Implement programs to increase communication among staff members and encourage employee morale, including pre-shift meetings, annual all-staff meetings, and weekly service focused e-mails.- Resolve all.

Seattle, WA

-Collaborated with management staff to create a comprehensive employee training curriculum-Attained personal and restaurant wide sales goals through specific product promotion.-Educated guests on culinary technique, unique food products, and food and beverage pairings.

Renton, WA

- Prepared and facilitated developmentally appropriate classes on Christian history, church symbols, and Christian scriptures for audiences of varying age groups, education levels, ethnicities and socioeconomic backgrounds.- Collaborated with congregants and a pastoral supervisor to develop an outreach plan to attract new members and promote the ministries.

Rockford, Illinois Area

Collaborated with a small team to care for neurally-diverse and developmentally disabled young men in a group home setting. By demonstrating life skills, planning recreational opportunities, and taking care of their basic needs, my team and I helped the young men in our care learn appropriate social, relational, and behavioral skills.

Developed and facilitated music and ministry programs focused on children and adolescents for churches and non profit ministry organizations.

Master Of Divinity (Mdiv), Pastoral Studies/Counseling

Activities and Societies: Student Leadership, Reading Group Facilitator

Bachelor Of Arts (Ba), English Language And Literature/Letters

Activities and Societies: Soul Purpose, Sweetwine, Union Board, Phi Mu Alpha, Sigma Tau Delta, Kantorei, Valparaiso University Theater.