OMVIC CertifiedResponsibilities include● Selling new and pre-owned vehicles● Completing final vehicle delivery and all follow up● Developing buyers by maintaining rapport with previous customers, suggesting trade-ins, greetingwalk-ins, responding to inquiries, and communicating sales incentives and promotions● Expert level use of One-Eighty, V-Auto, Accu-Trade and various other automotive applications

Role and Responsibilities:● Discuss and educate client on current lender requirements.● Work with customers to identify their wants and needs in a vehicle based on their approval rate.● Monitor DealerTrack for leads and schedule appointments with customers.● Consulting Financial Institutions to obtain funding options.● Closes sales by overcoming objections, negotiating price, completing sales/purchase contracts,explaining/offering warranties, services, and financing.● Demonstrates vehicles by explaining characteristics, capabilities, and features● Delivers vehicle● Follow all OMVIC & MVDA regulations.

OMVIC CertifiedResponsibilities include selling new and pre-owned vehiclesCompleting final vehicle delivery and all follow upDeveloping buyers by maintaining rapport with previous customers, suggesting trade-ins, greeting walk-ins, responding to inquiries, and communicating sales incentives and promotionsExpert level use of Merlin, Auto Alert, V-Auto and various other automotive applications

Clarington NissanAssistant Sales Manager 2017-2019● OMVIC Certified● 2017 Nissan Excellence Bronze Award Winner● Responsibilities include selling new and pre-owned vehicles● Assist with the Sales floor management and day to day operations of the Sales Staff● Maintain New Car inventory, including ordering, locating Sold vehicles not in dealership stock and wholesaling vehicles to other dealers● Work with all Departments of the Dealership in regards to vehicle deliveries and to satisfy client requests.● Handle customer issues and/or complaints to satisfy both the customers satisfaction as well as the dealerships● Track and attain sales metrics and targets set by the manufacture as well as the dealership itself● Responsible for advertising efforts in print, radio, television and internet as well as special events and sponsorship● Required to open and close the dealership as needed and scheduled● Provide coverage for the General Manager, Business Manager and Sales floor as needed● Developing buyers by maintaining rapport with previous customers, suggesting trade-ins, greeting walk-ins, responding to inquiries, and communicating sales incentives and promotions

• OMVIC Certified• Responsibilities include the selling of extended warranty contracts, chemical protection packages and other vehicle protection and enhancement products the Company has approved for sale• preparing and ensuring the accuracy of lease and finance contracts, Manufacturer programs as they apply to each vehicle and all delivery documentation• converting cash buyers to lease or finance contracts• working with all Departments of the Dealership in regards to vehicle deliveries and to satisfy client requests.• submitting all contracts for funding on a timely basis and correcting any chargebacks or funding delays in a timely fashion• responsible for completion of all final delivery paperwork• such other duties and responsibilities as may reasonably be required of me by the company from time-to-time.

Greeting clients on behalf of the dealership. Accessing the clients needs and wants when it comes to their new vehicle.With the information Present and Demonstrate suitable vehicles.Answer questions and provide benefits based on our dealership experience.Present financial information based on vehicle selection. Complete negotiation of payments to complete transaction.Complete all stages of the transaction and deliver vehicle to client and provide end care follow up with the client.

Greeting clients on behalf of the dealership. Accessing the clients needs and wants when it comes to their new vehicle.

ITO Support SpecialistProvide account administration for University Health Network, Mount Sinai Hospital, Rolls Royce Canada and Hitachi Truck. Also supported a financial institution with worldwide user baseResponsibilities:Create/modify user accounts, user and group sharesCreate/modify VPN accountsAdminister local and global groupsProvide 2nd level support on issues escalated from the 1st level service deskCreate/modify Blackberry accounts on Blackberry Enterprise Server 3.6/4Create/Modify propriatary application accounts, ie: OPIS, Health Card Validation, Misys2nd level support over the phone and via email for problems ranging from Blackberry support, email administration and troubleshootingFacilitate movement of user mailbox across servers, storage groups and domains. Responsible for management of user mailboxes, distribution lists, permissionsEscalating all high severity issues to appropriate support group giving constant feedbacks to users/clients providing customer satisfaction and optimal networking availability Held CPIC secret security clearance level 2.Held CPIC top secret security clearance level 3.