Glenn leads Forrester's research teams covering technology infrastructure, automation, and IoT. He is a globally recognized authority on the business and technology of IT and IT operations, automation across a wide spectrum, edge computing, semiconductors, and infrastructure and application development. His extensive expertise in technology architecture, development, and operations offers unparalleled insight into how technology can and cannot solve business challenges. Glenn is the coauthor of "The CMDB Imperative", (still) available from any on-line book seller.In his rare spare time, Glenn blows off steam on his beloved Harley. He is a bona-fide amateur radio nut under the call sign K3PP.
Listed skills include Itil, It Service Management, Infrastructure, Enterprise Software, and 30 others.