Glenn Brown Email and Phone Number
Glenn Brown's Location
Greater Nice Metropolitan Area, France, France
Glenn Brown's Contact Details
Glenn Brown work email
- Valid
Glenn Brown personal email
n/a
Glenn Brown phone numbers
About Glenn Brown
Product Strategy and Management veteran. Digital Assets | Blockchain | Crypto | Fintech | Financial Services | Product Management | Leadership
Glenn Brown's Current Company Details
Glenn Brown Work Experience Details
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Vp Of ProductKiln Sep 2024 - PresentParis, Île-De-France, Fr
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Head Of ProductKiln Jan 2024 - Sep 2024Paris, Île-De-France, FrLed product, strategy, ecosystem development and go-to-market for Kiln OnChain, a white-label staking and yield platform enabling wallets, institutions, funds, asset managers, exchanges, and custodians to offer transparent, onchain staking and DeFi yield opportunities. Trusted by the world's leading web3 companies, our platform powers yield opportunities for the largest web3 companies in the world including Trust Wallet, Ledger, MetaMask, ConsenSys, Coinbase and Crypto.com. With 17+ unique integrations (and growing fast), the platform secures $2.5B / 750K ETH in TVL, offering a diverse range of staking and DeFi yields.Launched Validator NFT, an institutional liquid staking solution for dedicated validators that provides the capital efficiency of pooled liquid staking but without the inherent risks (e.g. commingling of funds, mixing jurisdictions). Regulated institutions can immediately enter and exit staking positions, ETP issuers can service fund redemption requests within a T+0 or T+1 timeframe, whilst the NFTs can be used as collateral in lending and borrowing protocols like Maple Finance.Also responsible for product related compliance solutions and capabilities such as wallet screening, risk scoring and KYT, for all integrations and smart contracts across the Kiln OnChain platform.
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Lead Product ManagerKiln Oct 2023 - Jan 2024Paris, Île-De-France, Fr
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Senior Product ManagerKiln May 2023 - Oct 2023Paris, Île-De-France, Fr
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Head Of ProductSix Digital Exchange Jul 2021 - Apr 2023Zürich, ChSix Digital Exchange (SDX) built and launched the world's first fully regulated digital asset stock exchange and central securities depository (CSD), with regulated members including UBS, Credit Suisse, Zurich Kantonal Bank (ZKB), Commerzbank and Raffeisen.Led the product team (5 x PMs) responsible for building, launching and evolving the central securities depository and post trade services which included custody, settlement, payment, asset / fiat tokenisation (incl. wCBDC), corporate actions and direct integration with SDX trading platform.....all built on DLT.Established & led multiple new product teams alongside the core team:- ‘Platform’ to scale platform for internal and external stakeholders.- 'Crypto Staking', building first version of our institutional non-custodial Ethereum staking service (whilst hiring product lead) -
Product LeadSix Digital Exchange Apr 2020 - Jul 2021Zürich, Ch
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Head Of Product & Customer SuccessDrumg Technologies Sep 2019 - Apr 2020New York, UsBuilt an OTC Consensus Service (IPV) leveraging DLT and cloud-based technologies, alongside a network of eight tier 1 global financial institutions.Dual Product/Customer Success role at the intersection of business/product strategy and client engagement. Build and maintain relationships with the world's largest financial institutions.Product strategy, roadmap and customer experience. Work directly with development teams in London and New York on product prioritization, backlog management and user stories. Maintain an active product roadmap and ensure it aligns with the go to market strategy.Lead the customer success and customer engagement strategy across the organization. Own the customer experience from start to finish - pre sales engagements, customer onboarding and API integration, ongoing account management, product discovery, and customer support. -
Senior Product ManagerMimecast Apr 2015 - Sep 2018London, England, GbLed the archiving and data resilience product group - specifically covering information governance, eDiscovery, compliance, data archiving, backup and recovery. Brought strategic innovation to Mimecast's data archiving portfolio. With my team, I defined and drove the archiving and data resilience product roadmap from vision to reality. Responsibilities and Achievements- Led Mimecast into the “Gartner Enterprise Information Archive Magic Quadrant” in 2012, achieving a position as a leader in 2016. Mimecast is still a leader in the MQ.- Voted by colleagues Mimecast "Gamechanger of the Year" in 2018, and highly commended in 2011 as "Mimecaster of the year".- Strategic responsibility for Mimecast's complete archiving and data resilience product portfolio.- Led and managed 3 x Product Teams (product managers, developers, testing, devops, platform engineering)- Led global cross-functional teams to drive and support product success - Subject matter expert: regularly speak at customer, industry and analyst engagements (Gartner, Forrester, IDC)- Doubled annual recurring revenue for the product group between 2013-2018 -
Product ManagerMimecast Apr 2011 - Mar 2015London, England, GbFocused on user applications (Mobile, User web, Admin web, Desktop user) and Platform (core platform, search/index, API)- Responsible for all user and admin web and mobile applications- Developed new user and admin web interfaces and migrated all customers- Introduced first and second generation mobile apps (iOS, Android and Blackberry)- Introduced first generation Mimecast Mac app- Led new generation of archiving storage and search/index backend, migration from legacy- Introduced first generation of API for internal and customer use, enabled migration to micro services architecture
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Director Of Service Delivery (North America)Mimecast Sep 2009 - Apr 2011London, England, GbBased in Boston, Massachusetts, I was responsible for the North American Service Delivery team. I led the team from 3 to 12 team members over 18 months and responsibilities included:• Implement global standards and processes for the Service Delivery Teams in North America• Collaborate with regional peers to implement and improve global standards to drive exceptional customer experience. e.g. standardization of processes and KPIs with some regional variations, training and career progression, • Key member of exec team sponsored to implement a global ‘follow the sun’ support model (global 24 x 7 support), based out of South Africa.• Management and allocation of $2M+ budget Responsibility to adhere to budgets and report to executive management on all budget variations. • Ensure that client-facing services across the organization are delivered, sustained and developed in line with Service Level Agreements. Achieved through a mixture of employee incentivization, stringent reporting and monitoring of KPIs and SLA performance, and self-service customer help systems – resulting in a 100% record of zero customer credits for SLA breaches
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Director Of Service Delivery (Eu)Mimecast Mar 2009 - Sep 2009London, England, GbBased in London, UK, I headed up the day to day operation of the UK based Service Delivery team (11 team members) including the 24x7 support operation. Responsibilities included:• Implement global standards and processes across all Mimecast regions (Europe, North America, South Africa)• Collaborate with all regional Service Delivery teams to implement and improve global standards to drive exceptional customer experience.• Management and allocation of budget in excess of £700K. Responsibility to adhere to budgets and report to executive management on budget variations. • Ensure that client-facing services across the organization are delivered, sustained and developed in line with Service Level Agreements.
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Service Delivery ManagerMimecast Jan 2007 - Mar 2009London, England, Gb
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Programme ManagerWavex Technology Jun 2004 - Jan 2007Liverpool Street, England, Gb -
Systems OperatorJupiters 2002 - 2003
Glenn Brown Skills
Cloud Computing
Security
Saas
Enterprise Software
Management
Service Delivery
Product Management
Microsoft Exchange
Start Ups
It Strategy
It Management
Leadership
Software As A Service
Strategy
Gdpr
Information Governance
Regulatory Compliance
Legal Discovery
Product Marketing
Finra
Product Development
Email Archiving
Glenn Brown Education Details
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Saïd Business School, University Of OxfordOxford Blockchain Strategy Programme -
Southbank InstituteInformation Technology - Network Engineering
Frequently Asked Questions about Glenn Brown
What company does Glenn Brown work for?
Glenn Brown works for Kiln
What is Glenn Brown's role at the current company?
Glenn Brown's current role is Product | Staking | DeFi | Blockchain | Crypto | Stablecoins.
What is Glenn Brown's email address?
Glenn Brown's email address is gb****@****ast.com
What is Glenn Brown's direct phone number?
Glenn Brown's direct phone number is +4420784*****
What schools did Glenn Brown attend?
Glenn Brown attended Saïd Business School, University Of Oxford, Southbank Institute.
What skills is Glenn Brown known for?
Glenn Brown has skills like Cloud Computing, Security, Saas, Enterprise Software, Management, Service Delivery, Product Management, Microsoft Exchange, Start Ups, It Strategy, It Management, Leadership.
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