Glenn Purtill Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Led the development of comprehensive business process integrations utilizing AWS Services, Jitterbit, and .NET, resulting in the seamless incorporation of BlueCherry ERP throughout Herschel's ecosystem.Developed integrations primarily in Node.js using AWS Lambda, utilizing serverless architectures and other technology such as message queues to enhance system capabilities and facilitate critical business processes.Inspired a transition from Jitterbit to AWS for integration… Show more Led the development of comprehensive business process integrations utilizing AWS Services, Jitterbit, and .NET, resulting in the seamless incorporation of BlueCherry ERP throughout Herschel's ecosystem.Developed integrations primarily in Node.js using AWS Lambda, utilizing serverless architectures and other technology such as message queues to enhance system capabilities and facilitate critical business processes.Inspired a transition from Jitterbit to AWS for integration development, reducing the total cost of ownership for all integrations by 95%+.Implemented processes for monitoring and analysis using Amazon CloudWatch, ensuring proactive identification and resolution of issues to maintain system integrity and operational continuity.Collaborated with functional experts to gather requirements for intricate system integrations utilizing REST and GraphQL API architectures, aligning integration strategies with overarching business goals.Swiftly resolved disruptions by conducting root cause analyses and collaborating with stakeholders, ensuring prompt restoration of integrations and operational continuity.Established coding and documentation standards, championing code reviews, and implementing best practices for enhanced efficiency utilizing Git for code versioning, feature, and bug development tracking.Proficiently crafted XML/JSON transformations, optimizing data interchange within the AWS environment and ensuring data integrity in critical business processes.Worked within the Scrum methodology, utilizing Jira to facilitate work sprints and enhance team collaboration. Show less

County Dublin, Ireland

SAP Premium Hub COE, IrelandSAP Integration Business Process Consultant Associate● Supporting customers on their implementation journey through SAP Max Attention Services.● Providing support to customers through Volume Test Optimisations services, Going Live Services and System Health Checks.● Communicating with customers issues and recommendations found within their system via presentations.● Debugging Java based systems through thread dumps and heap dumps.● Creating a… Show more SAP Premium Hub COE, IrelandSAP Integration Business Process Consultant Associate● Supporting customers on their implementation journey through SAP Max Attention Services.● Providing support to customers through Volume Test Optimisations services, Going Live Services and System Health Checks.● Communicating with customers issues and recommendations found within their system via presentations.● Debugging Java based systems through thread dumps and heap dumps.● Creating a Java based tool which will help customers move from on-premise solutions to cloud solutions, lowering the total cost of ownership.SAP Integration Consultant● SAP Process Orchestration & SAP Integration Suite interface development, assisting customers during the design, implementation and testing phase of their new SAP systems, connecting systems such as SAP S/4 Hana & SaaS solutions such as SAP SuccessFactors.● Interface development focusing on the following connectivity: HTTPS, SMTP, SFTP, IDOC, RFC, SOAP, WS and OData.● Implementation of secure communication using OAuth and certificate based connectivity.● Data manipulation through Groovy script and Java coding.De-Escalation Architect● Managing business down incidents for SAP customers and assisting the customers implemented fixes.● Orchestrating the resolution efforts with product support and software engineering teams using ServiceNow and JIRA.● Preparing and delivering all customer-facing communications.Critical Case Manager● Managing customer issues during critical periods such as upcoming go-lives, contract renewals and new software version releases.● Assisting customers with creating testing plans, testing functionality and reporting issues to support colleagues.● Coordinating engineering teams to assist in root cause analysis. Show less

Maynooth Ireland

County Dublin, Ireland

Performed source code reviews on customer programs to optimize the execution times on database queries running onenterprise-level software in live production environments.Developed a web app using JavaScript, OData, and ABAP to facilitate employees logging leave requests that would not interferewith upcoming projects. The project was to act as a centralized holiday logging system that team leads could use to plan staffing