Xpertana's Engage platform is a next generation Low Code Application Platform (LCAP) focused on contact center interaction orchestration, breaking down the traditional silos between self-service web sites, agent-assisted support, and connected device diagnostics. Delight your customers, reduce agent burn out and lower delivery costs.

MoneyComb is a nextgen financial wellness platform unlike any on the market. It holistically analyzes the movement of your money, creates a custom income allocation based on your unique personality, and allows you to forecast the impact of large decisions on your overall financial wellness. We can't wait to help you blaze your own trail to a higher financial state.

Duke Social Science Research Institute - Center for Advanced Hindsight - Startup Lab

Lead Cisco Services Smart Web Technology Group (SWTG) within the Cisco Services SPG organization: online self service support capabilities: global Cisco product software download and distribution systems, Knowledge Management, Cisco.com web site, Support Tools and Automation, Social Media Technologies; Globalization and Localization, Mobile App development, Externalized Web Services, User Experience design, Web analytics, Customer feedback optimization, Disruptive innovation program.Leads Cisco's Global Online Support and Services Business Strategy, Positioning and Execution, including Cisco.com's Enterprise Product support, tools, and online capabilities. Delivery channels include Web, Mobile App, and Externalized Web Services. Industry recognition for the team's accomplishments include's Gartner's Customer Service Optimization award, ASP's "Top Ten Support Websites", TSIA Best Online Support, and #1 Usability rank within the Industry.Prior background includes:- Leading Cisco's global Quality Assurance organization with Engineering, consisting of over 400 employees with the US, Europe, India, and Asia Pacific. Responsible for all phases of test and QA from functional testing, Integration test, and large scale systems and solution test.- Cisco Systems, Director Engineering - Network Solutions Integration Test Engineering (NSITE)- Cisco Systems Engineering - Software Development and Test Manager, Test Tools and Technologies, IBM Token Ring Switching, ATM LAN Emulation, SDLC, BSC, STUN, RSRB, DLSw- Cisco Systems Technical Assistance Center (TAC) Engineer- IP, IBM Networking Technologies and Protocols. CCIE #1052, Routing and Switching- IBM Corporation, Systems Programmer - large scale IP network design and implementation, network management/provisioning development

Led multiple global teams from 60-400 engineers, responsible for coordinated development, integration, and systems test, validation of Cisco's foundational IOS software platforms. Cisco's customer executive role for network systems software planning and certification at large scale SP customers

Network System design and test for IBM's global networks. Mainframe and router based network configuration, programming, automation development.