Leading the full technology design and development of smart “Vital Sign” measurement TeleHealth devices essential for successful patient diagnostics in the emerging TeleMed industry. Responsible for creating the vision for secure TeleMed device integration with HIPAA compliant TeleMed via mobile device, tablet and PC platforms. Implementing device technology with advanced algorithms and flex-engineering that allows our products to be used by parents or patients at home to more quickly assist TeleMed Doctors and Healthcare Practitioners with accurate remote diagnosis. Responsible for leadership of hardware and software engineers, QA, support, DevOps, FDA consultants and engineering consultants. Agile methods and management throughout processes.

Steered product innovation and development for Galaxy portfolio managing 14 direct reports with matrixed oversight of software teams in US, Canada, Mexico, Sweden, and Dubai. Conducted performance reviews and established new onboarding processes. Oversaw project planning, vendor management, and budgeting/forecasting. Met with CEO to discuss strategic planning and engineering objectives. Served on Cross-product and Customer Response Committees.> Promoted the use of software patterns to automate code-generation tools and reduce complexity, achieving performance improvement and decrease in development time within a more secure environment.> Initiated a common code base and creating new coding standards and adaptive coding practices using C#, .NET, WCF, PL/SQL, and Oracle SDK.> Managed high-performance, MVC model-based call center web UI for creating and servicing airline bookings originating through call centers/touch points that supports multiple languages.> Introduced mentoring, paired programming, and cross-layered engineering knowledge sharing. Outlined distinct career paths and mentoring future leaders.> Reduced release cycles by introducing company-wide internal NuGet server for tested, certified, and signed software libraries, services, and support.> Designed Galaxy Online Service APIs and Service Stack, a next generation WCF SOAP/XML based PSS Service API product with 20 domains including industry-first One Order comprehensive order management services.OVERSIGHT INCLUDED: Passenger Service System, SaaS Software Products, Airline Reservation System, Cloud Service APIs, Call Centers, Internet Booking Engines, Travel Agency Portal, Departure Control Systems, Global Distribution Systems, EDIFACT Communications, Notification Services, PCI/PII Security/Encryption

Infused best practices in software development, scalability, and performance throughout entire product portfolio and offshore software development teams. Kept abreast of latest trends and knowledge of strategic/tactical business intelligence, budgeting, ROI models, vendor management, and development tools. > Obtained best-of-breed hardware/software development tools that trimmed delivery time with faster software development, better code, and improved testing.> Worked with Program Management and QA to implement Team Foundation Server and incorporate Agile stories, backlog, code reviews, and developer, integration, and post-build automation testing to shorten delivery cycle.> Implemented NewRelic Application Performance Monitoring solution for real-time analysis and better data within incident cycle.> Launched Common Notification Services product for multi-platform internal and external alerts to business administrators, travelers, ground control, flight crew, and governments.TOOLS & TECHNOLOGIES:MS Word, Excel, PowerPoint, SharePoint, Project, Visio, SmartSheet, TFS, PM, Agile, Continuous SDLC, Visual Studio, .NET, C#, MVC, WCF, XML, SOAP, JSON, HTML, CSS, JavaScript, Architecture Stacks, Redis Distributed Cache, Oracle, PL/SQL, SQL Server, NewRelic APM, AWS, Azure

Served as lead for matrixed project teams working on IBE websites and web services that supported 3rd-party booking engines for ~30 clients. Encouraged cross-product sharing with 5 product teams operating with different codes bases. Selected for leadership track.> Instituted changes that reduced data caching and boosted speed. Understood code from disparate product lines to craft enhancements that elevated end-user satisfaction and decreased development costs.> Supported new revenue stream with scalable technology developing cutting-edge Big Data PNR Export engine to export information simultaneously from over 30 Oracle client databases for robust business analytics. > Advised and trained lead engineers on performance coaching and empowered to execute on decisions and actions.

Partnered with executives, inter-departmental teams, and customers to design commercial and internal software products using Agile SDLC methodologies, object oriented design, and inheritance for high-performance products with low total cost of ownership. Oversaw IT Systems for 8 organizations supporting 170 employees. Headed project management including budgets, milestones, and detailed product roadmaps. Facilitated patent/trademark process/legal compliance.> Set up business continuity policies encompassing data protection, data recovery, anti-spam, and anti-virus tools using Acronis Image Backup, Backup Exec, Symantec Endpoint Protection, and cloud backup. > Led design and development of SaaS multi-user, multi-tenant online Content Management portal (GroupWebs). Captured 32 installation revenue streams and achieved SLA of 99% uptime.> Assisted in development of FDA approved software/hardware device for Spinal Decompression Medical Equipment that offered critical real-time hardware monitoring and patient stop override.> Developed web-based defense systems simulation configuration and control application as integral product to control OpenGL defense simulations. Internationalized for English and Japanese. > Created inventory management software for client to manage multimillion-dollar jewelry inventory, wireless hand-held scanners, product categorization, reporting, and sales commissions.> Developed web-based residential home loan application and processing application for integrated with industry-leading Calyx Point Application utilizing C#, ASP.NET, SQL Server, and Calyx.