Glenn Shannon Shane Mccarrick Email & Phone Number

Frederick, MD

As an Imaging Specialist with The Crowley Company, I consistently archive various client media efficiently and accurately, utilizing the most effective technologies. Closely reviewing and following the Statement of Work, I always provide quality and timely deliverables to clients. In addition, I collect and report accurate project metrics to ensure timely.

Rockville, MD

• Coordinated, developed and implemented CoreLogic’s forms product, a web-based document creation and management solution, designed to simplify and automate lease documentation for property management companies.
• On-boarded customer forms projects successfully and within established timelines, from initiation to completion, by analyzing user needs, providing detailed programming specifications to development teams, and.
• Improved client, sales and technology team product competency and confidence by training and demonstrating functionalities, both virtually and in person.
• Increased the visibility of project and incident metrics by logging details in product SharePoint module, VersionOne and Jira.
• Improved product processes and clarified business rules by supplying subject matter expertise to management and technology teams.

Rockville, MD

• Strengthened data availability and integrity by ensuring staff were operationally sound and efficient, and successfully completing monthly data collection tasks.
• Improved staff production and ensured consistent data collection by providing top quality technical, hardware and software support.
• Expanded and improved data quality and quantity by initiating and maintaining data supplier relationships and collecting information monthly.
• Researched and resolved data acquisition issues, ensuring consistent data quality and availability.
• Saved costs and improved staff up times by effectively maintaining company computer systems and other equipment, and by initiating and maintaining hardware, software and equipment vendor relationships.