Continued to deliver projects while also collaborating closely with our Delivery Manager to review and enhance PMO best practices. Committing to refining processes and procedures to ensure optimal project execution. Provided support to the Team as a role model, being a senior member both in skill and length of tenure, fostering a culture of teamwork and efficiency.Cloud-based PABX: Designed and deployed cloud-based PABX solutions in Hong Kong and China, reducing telecommunication costs… Show more Continued to deliver projects while also collaborating closely with our Delivery Manager to review and enhance PMO best practices. Committing to refining processes and procedures to ensure optimal project execution. Provided support to the Team as a role model, being a senior member both in skill and length of tenure, fostering a culture of teamwork and efficiency.Cloud-based PABX: Designed and deployed cloud-based PABX solutions in Hong Kong and China, reducing telecommunication costs by 40%.Data Centre Relocation: Relocated critical payroll and finance systems to a new data centre location within 48 hours, ensured minimal downtime and disruption.COVID-19 Response: Procured, staged, and deployed over 1400 laptops across APAC during COVID-19 lockdown. Included new SOE, removal of legacy hardware, policy, and procedural changes.SaaS Payroll system: solution delivery to Internal Temp Payroll department while legacy system remains operational Show less

Accomplished IT Project Manager with a proven track record of managing and delivering numerous projects simultaneously across the APAC region. Notable projects included:Microsoft Exchange Upgrade: from 2003 to 2010 delivered for over 5000 users across 15 countries.Windows OS Migration: Migrated Win7 to Win10 to over 3000 active devices.WAN Performance Enhancement: Improved WAN performance and security across Asia, implementing new routers, switches, and firewalls.Office 365… Show more Accomplished IT Project Manager with a proven track record of managing and delivering numerous projects simultaneously across the APAC region. Notable projects included:Microsoft Exchange Upgrade: from 2003 to 2010 delivered for over 5000 users across 15 countries.Windows OS Migration: Migrated Win7 to Win10 to over 3000 active devices.WAN Performance Enhancement: Improved WAN performance and security across Asia, implementing new routers, switches, and firewalls.Office 365 Deployment: Scoped and deployed to over 3000 users, enhancing collaboration and productivity capability.Network Efficiency Improvement: Deployed new DHCP and IP schema across APAC, improving network efficiency and management.Cyber Security Enhancement: Implemented and upgraded Sophos Anti-Virus software for over 4000 devices, enhancing cybersecurity and protection.SharePoint Global Upgrade: Managed the APAC region upgrade of SharePoint, including online document libraries, country-specific intranet pages, enhanced user-based security, and process/procedures.Integration of Japan Business; into Hays APAC domain, included Active Directory redesign, online email archiving, business process changes and improved data security and IT best practice.Office Relocations: Relocated over 40 offices across APAC, managing WAN and internet services, IT site readiness, coordinating with vendors, testing, and go live.Completed 30 projects in 2016 alone, consistently exceeding expectations and delivering high-quality results. Show less

Experienced IT Project Manager with a successful track record in Australia, leveraging off European-based project management expertise. Key projects include:Westpac Desktop Deployment: Led a large-scale deployment for Westpac, involving over 8,000 desktops across 840+ locations within 12 months, achieving successful deployment within 8 weeks period.Resource and Rollout Management: Collaborated with IBM project managers to oversee all resources, rollout scheduling, and onsite… Show more Experienced IT Project Manager with a successful track record in Australia, leveraging off European-based project management expertise. Key projects include:Westpac Desktop Deployment: Led a large-scale deployment for Westpac, involving over 8,000 desktops across 840+ locations within 12 months, achieving successful deployment within 8 weeks period.Resource and Rollout Management: Collaborated with IBM project managers to oversee all resources, rollout scheduling, and onsite delivery for the Westpac project.Supermarket Chain Hardware Deployment: Assisted a major supermarket chain and IBM in deploying IT hardware nationwide.Kordia Office Relocation: Managed the relocation of Kordia’s Canberra office, this involved ensuring continuity of critical data and voice communications systems relied upon by the Australian Maritime Safety Authority (AMSA), for their management of air and sea movements within Australian waters. Implemented and validated redundant systems before relocating primary systems to a new premises.High School WAP Deployment: Oversaw the deployment of Wireless Access Points (WAPs) to 58 high schools across the Sydney region, including sourcing, hiring, and managing 10 teams of self-employed trade contractors for cable and system delivery. Show less

Demonstrated progression from Senior Technical Analyst to Retail Infrastructure Manager, overseeing 350+ locations across 21 countries, including UK, Europe, Middle East, Nigeria, and India. Highlights include:Retail IT Infrastructure Management: Managed 1:1 retail IT infrastructure support for numerous European corporate office locations.Process Implementation: Enhanced technical and customer-focused skills within the IT team through process improvements.Global IT Project… Show more Demonstrated progression from Senior Technical Analyst to Retail Infrastructure Manager, overseeing 350+ locations across 21 countries, including UK, Europe, Middle East, Nigeria, and India. Highlights include:Retail IT Infrastructure Management: Managed 1:1 retail IT infrastructure support for numerous European corporate office locations.Process Implementation: Enhanced technical and customer-focused skills within the IT team through process improvements.Global IT Project Consultation: Provided direct input and consultation on global IT projects with Director-level management.Customer and Vendor Relationship Management: Oversaw customer and vendor relationships for Retail IT EMEA.IT Infrastructure Solutions: Developed and implemented IT infrastructure solutions aligned with global standards.Project Management: Scoped, implemented, and managed projects from initiation to delivery, ensuring timely and budget-compliant solutions that meet business requirements.Personally Demonstrated progression from Senior Technical Analyst to Retail Infrastructure Manager, overseeing 350+ locations across 21 countries, including the UK, Europe, Middle East, Nigeria, and India.Implemented and personally delivered firewall solutions for VPN connectivity back to the UK for numerous cities / countries including Moscow, Middle East, Switzerland, Germany, Italy and Madrid Show less

As a passionate Fitness and Body Pump Instructor and Personal Trainer, I was dedicated to empowering individuals to achieve their goals and enhance their well-being. I thrive on making a positive impact in both current roles as I did when a trainer and successfully balanced part-time fitness instruction alongside a full-time role at Travelex. I was committed to helping others feel confident and reach their fitness aspirations.

As a key member of the roaming support backfill team, I ensured seamless IT service continuity across Greater South West London for SCC staff and contracted locations. My role involved stepping in for engineers on sick leave or annual leave, consistently demonstrating confidence, professionalism, and exceptional customer service. I provided comprehensive hardware and software support, managing everything from peripherals to servers. My responsibilities spanned multiple high-profile clients… Show more As a key member of the roaming support backfill team, I ensured seamless IT service continuity across Greater South West London for SCC staff and contracted locations. My role involved stepping in for engineers on sick leave or annual leave, consistently demonstrating confidence, professionalism, and exceptional customer service. I provided comprehensive hardware and software support, managing everything from peripherals to servers. My responsibilities spanned multiple high-profile clients, including Chase Manhattan/Fleming’s Investment Banks, ABN AMRO Investment Bank, Dunn & Bradstreet, Thames Water, Nabarro Nathanson Solicitors, and Travelex Plc in Central and Greater London. This role required effective project management skills to coordinate resources, manage client expectations, and maintain high service standards. Show less