Business Analyst (Ba) And Quality Control (Qc) For West Bend Mutual Insurance
The scope of the Edge project was to create a Web-based application for agents to submit and maintain commercial insurance claims. QC: Reviewed specification documents containing requirements, user interfaces, and business process flows. Created test cases using test matrix. Assured the Web-based application could successfully interface with a mainframe policy management system.BA: Created 25 coverage special requirements documents and created a centralized Sharepoint location where all important coverage information would reside simultaneously. Documented all important information, including coverage descriptions, underwriting rules, rating rules, data to be rated, rating algorithm, and document rules. Also, had internal coverage walkthroughs with other BAs and SMEs.The scope of the ISO Get Current project was to update forms, rules, and rates for their Auto, Garage, General Liability, and Umbrella lines. QC: Developed a test plan, and completed walkthrough with QC managers and other team members. Designed a standard test case matrix to store test cases for the affected lines of business. Attended requirements walkthroughs, reviewed requirements, and created test cases. Executed test cases and documented test results. Entered defects when found and re-tested after fix was implemented by developer. Discovered several significant code defects where the wrong auto insurance rate was being used, impacting the premium revenue for this client.