Glen Pfeiffer

Glen Pfeiffer Email and Phone Number

Director of Technical Operations at Heuristic Solutions @ Heuristic Solutions
Glen Pfeiffer's Location
Tucson, Arizona, United States, United States
Glen Pfeiffer's Contact Details

Glen Pfeiffer personal email

n/a
About Glen Pfeiffer

Software Development and IT manager with 20 years of experience. A strong leader, who excels at building cohesive teams that deliver complex software and IT solutions to meet critical business needs; on time and on budget. Talented business process engineer uses agile principles to increase efficiency, quality, customer satisfaction, and profitability. Expert communicator creates clarity and transparency to drastically increase trust, understanding, and team morale.IT and DevOps* Automates software builds, packaging and deployments for development, testing, UAT, and production environments* Provides governance, support and maintenance of high availability, hybrid environments consisting of IaaS, PaaS, SaaS, and self hosted solutions* Utilizes ITIL and other industry standards/best practices to organize and manage IT services* Assesses and mitigates security risks in credit card payment environments according to PCI DSS standards* Collaborates with stakeholders to approve and adhere to departmental budgets and cash flow plans* Manages vendors to ensure services received are commensurate with the expected valueSoftware Delivery* Leads teams in the development and delivery of custom and enterprise software products across a wide variety of vertical markets including the public and private sectors* Architects large-scale, highly configurable software products for high availability needs* Identifies and implements standards and processes that enable the team to focus on high value decisions* Utilizes agile principles to achieve extremely high predictability in delivering quality software on budget and on time while meeting or exceeding stakeholder expectationsManagement* Motivates staff to set and achieve quarterly and yearly professional goals* Uses key performance indicators to monitor critical aspects of team function such as productivity, predictability and quality* Focuses on employee development, resulting in increased value to the organization

Glen Pfeiffer's Current Company Details
Heuristic Solutions

Heuristic Solutions

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Director of Technical Operations at Heuristic Solutions
Glen Pfeiffer Work Experience Details
  • Heuristic Solutions
    Director Of Technical Operations
    Heuristic Solutions May 2014 - Present
    Arlington, Va, Us
    Established an IT department following ITIL standards to support both internal operations and the profitable LearningBuilder SaaS operations & hosting. Minimized costs while meeting SLA’s with a user base that grew from 35K to 400K users. Obtained funding from Microsoft to assist in migration to the Azure platform.Technologies: Azure IaaS/PaaS, Windows Server 2003-2014, SQL Server 2000-2014, PowerShell, Octopus-Deploy, Ruby, Microsoft 365, Yammer, Sharepoint, RabbitMQ, ElasticSearch, Kibana, LogStash (ELK)
    View
  • Heuristic Solutions
    Software Development Manager & Chief Architect
    Heuristic Solutions Mar 2008 - May 2014
    Arlington, Va, Us
    Designed, developed, and launched the large-scale LearningBuilder SaaS product, an enterprise class credentialing management solution, on budget while meeting aggressive time to market goals. Assembled and led a high functioning team of craftsmen that released more than 30 product upgrades in 5 years.Technologies: ASP.NET, C#, MVC, SQL Server, NHibernate, Ruby, Rake, MSBuild, Subversion, Mercurial, Windows Server 2000-2012
    View
  • Heuristic Solutions
    Senior Software Engineer
    Heuristic Solutions Jul 2004 - Mar 2008
    Arlington, Va, Us
    Led teams that built & delivered cutting edge custom business software for a variety of clients in multiple markets. Established new technical standards, professional development groups, and through leadership and collaboration with team members, raised the level of craftsmanship.Technologies: ASP.NET, C#, SQL Server, JavaScript, Subversion, Nant, MSBuild, Windows Server 2000-2008
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  • Mcdonald Bradley
    Senior Software Engineer/Team Lead
    Mcdonald Bradley Feb 2003 - Jul 2004
    Us
    Designed, implemented and supported a large scale public website and CMS backend for the Prince William County government.Technologies: ASP.NET, VB.NET, SQL Server, JavaScript
    View
  • Quotient Inc.
    Software Engineer
    Quotient Inc. Jul 2002 - Feb 2003
    Implemented ID-Media, a high availability application to issue, control, use, and recover smart ID cards for the FAA. In the wake of September 11, 2001 this was a critical component of the security strategy implemented by the FAA.Technologies: ASP, VBScript, JavaScript, MS SQL Server, T-SQL, Crystal Reports
  • Vista Innovation
    Senior Software Engineer
    Vista Innovation Aug 2001 - May 2002
    Developed the “Priority Target Activity and Resource Reporting System” (PTARRS) for the DEA. PTARRS is a high profile application that is used to identify, investigate, and disrupt/dismantle the most significant drug & money laundering organizations world wide.Technologies: ASP, VBScript, JavaScript, Oracle 8i, PL/SQL
  • Codeplus, Inc.
    Web Developer/Dba
    Codeplus, Inc. Apr 2000 - Aug 2001
    Designed and implemented the physical and logical schema for the Oracle database component of the USPS Return Mail System. Developed custom software to facilitate adherence to ISO 9001 procedures. Implemented custom time tracking and reporting system for internal use.Technologies: ASP, VBScript, VB 6, COM, JavaScript, MS SQL Server, T-SQL, Oracle 8i, PL/SQL, Crystal Reports
  • Heuristic Solutions
    Web Developer/Analyst
    Heuristic Solutions Aug 1999 - Apr 2000
    Arlington, Va, Us
    Produced a custom internal learning management system for the 44,000 Bell Atlantic (now Verizon) employees.Technologies: ASP, VBScript, JavaScript, C++, Oracle 8i, PL/SQL, VB 6, COM
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Glen Pfeiffer Skills

Software Development Agile Methodologies Databases Unix Microsoft Sql Server Sdlc Javascript Linux Requirements Analysis Xml Sql Html Asp.net Visual Studio Web Development Management Leadership Software Project Management Integration Enterprise Architecture Database Administration Programming Mysql Jquery .net C# Css Ajax Web Applications Software Engineering Asp.net Mvc Ruby Sharepoint Business Process Improvement Project Management Project Planning It Operations It Infrastructure Management Saas Operations Vendor Management Devops Configuration Management Build Automation Software Architecture Powershell Elasticsearch Rabbitmq Octopus Deploy Windows Azure Windows Server

Glen Pfeiffer Education Details

  • East Carolina University
    East Carolina University
    General

Frequently Asked Questions about Glen Pfeiffer

What company does Glen Pfeiffer work for?

Glen Pfeiffer works for Heuristic Solutions

What is Glen Pfeiffer's role at the current company?

Glen Pfeiffer's current role is Director of Technical Operations at Heuristic Solutions.

What is Glen Pfeiffer's email address?

Glen Pfeiffer's email address is gl****@****ers.net

What is Glen Pfeiffer's direct phone number?

Glen Pfeiffer's direct phone number is +170324*****

What schools did Glen Pfeiffer attend?

Glen Pfeiffer attended East Carolina University.

What are some of Glen Pfeiffer's interests?

Glen Pfeiffer has interest in Guitar, Trombone, Hiking, Cigars, Running, Family Time.

What skills is Glen Pfeiffer known for?

Glen Pfeiffer has skills like Software Development, Agile Methodologies, Databases, Unix, Microsoft Sql Server, Sdlc, Javascript, Linux, Requirements Analysis, Xml, Sql, Html.

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