Glen Sinclair Email & Phone Number

Results-oriented and dynamic professional with over 20 years of experience in cross-functional teams to solve complex business issues from strategy to execution. Demonstrated expertise in digital transformation, business analysis, and project management, with a strong track record of delivering innovative solutions that drive operational efficiency and business growth.Highly skilled in coaching and developing team members, fostering a collaborative and inclusive work environment. Adept at analyzing complex ideas and proposals to build meaningful recommendations that address client needs and organizational goals. Recognized for exceptional problem-solving abilities, strategic thinking, and effective communication skills. Committed to upholding ethical standards and business conduct, while managing diverse viewpoints to achieve consensus and positive outcomes for all stakeholders. Specialties: Solution Design, Ideation, Process Analysis, Business Analysis, Digital Transformation, Data Analysis, Requirement Gathering, Agile, Scrum, User Stories, Acceptance Criteria, RUP, UML, Use Case, Interface Definition, System Analysis, Waterfall, Testing, SQL

Listed skills include Requirements Analysis, Business Analysis, Uml, Rup, and 11 others.

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  Senior Business Consultant - Qatar Airways

  Epam Systems

  Jan 2024 - Present - Doha, Qatar

  Leading the Functional Requirements for a large digital program involving Ground services, In-flight, Lounges and B2C.Defining the Product backlog, process flows (both system and business SOP), detailed analysis and design, and gathering requirements from stakeholders from multiple departments including Cabin services, Customer care, Loyalty, Product development & Design, Data protection and Cyber security.Working at different levels of detail and presenting to all levels for development teams to SVP and Steercos.