Federation Centres - (Centro Properties Group )('Centro') is a retail investment organisation specialising in the ownership, management and development of retail shopping centres. Centro manages both listed and unlisted retail property and has an extensive portfolio of shopping centres across Australia, New Zealand and the United States. Maintain a professional presentation/image of Centre ManagementBe fully conversant with the Centro Privacy policyCustomer focused: Dealing with all retailers, and public within the shopping centre focusing on business relationships, to be receptive to ideas and criticism and to be outward looking. Handling customer enquiries and customer complaints.Liaising within operations / contractors to carry out works in accordance with operations within centre’sRespond to any security or operational maintenance issuesTo be fully conversant with all emergency procedures, e.g. fire evacuations, bomb threats etc and be able to carry out necessary activities associated with these proceduresAccounts payable /Monthly reports/ Business /FinancialDebtors/Creditors / Debtor’s reconciliation’sOrdering of stationary/ administering incoming and out going mail. OutlookIssue and monitor the receipt of Centres keys.Attend training courses with in Centro Properties on up grades presentation standards and workplace health and safety requirements

I was appointed the position of Practitioners Services’ Co-ordinator, having responsibility of accounts, and stock control., importing and exporting stock. Processing of accounts payable, receivables, reconciliation of debtors / creditors Handling of practitioner and patient enquiriesLiaison with National & International freighter’s/ freightAll Hair Analysis testing, Urine and blood to be processed for Testing over in the United states, documentation included Importing and exporting of Medical productsAll international ordering of Thorne Products for practitioners/ weekly stock controlSetting up of all client and supplier accountsAll banking, and bank reconciliation’s working with Pastel Accounting System, MYOBDebtors/CreditorsEnd of month sale and practitioner sales reports

This was a key pivotal role in the running of Money Managers and Mayne Francis and Associates Limited, managing the efficient running of the office to ensure the requirements of the respective clients were consistently met. I provided high quality personal service to business’s as well as individuals and dealt in all forms of financial investments, mortgages, insurance brokerage, as well as operating a Business Service Company supplying all sorts of secretarial and computer related services’. Responsibilities included: Complete daily overview of office running /General administration Entering all details of clients onto data base, producing mail merge databases Maintaining and updating the company client base Housekeeping of computer filing system Dealing with internal and external customers / Customer sales and service Monitoring, recording & editing client investment data/ IDT investment Computer data input  Client liaison both reception and telephone enquiries Day to day organisation of dairy / Handling incoming calls Typing articles, flyers etc as required for up coming seminars Filling out of forms for investor applications Liaison with outside organisations and fund managers Organisation of monthly newsletters Creditors and debtors / Cash handling, banking and invoicing Private consultations: e.g. Mortgages, all General Insurance’s Interviews/consultation for preparation of Curriculum Vitae’s Staff supervision and training / Insurance quotes/proposals