Glenys Boyne Email & Phone Number

Connecticut, United States

Connecticut, United States

Facilitating human resources processesAdministering employee health and welfare plansActing as a liaison between employees and insurance providersResolving benefits-related problemsEnsuring the effective utilization of plans related to HR programs and servicesAdministering health and welfare plans, including enrollments, changes, and terminationsAnswering employee requests and questionsAssisting with new employee hiring processesReconciling benefits statementsConducting audits of payroll, benefits, and other HR programs, and recommending corrective actionsAssisting with the performance review and termination processesAssisting with the recruitment and interview processesProviding benefits orientations and enrollmentsClaims processingProcessing and maintaining all status reports and pay changesMaintaining employee files as to ensure accuracy and complianceWorking alongside the payroll professional regarding overseeing benefits deductions and additions to the company’s patrol system.Coordinating all employee incentive programsMaintaining new hire, employee, and absentee reports (weekly, bi-weekly, or monthly)Helping employees file health, dental, life, and other deferred benefit claimsPlanning and conducting employee presentations and enrollmentsMaintaining and verifying data related to premiums, claims, costs, profit sharing, and the like

Greater New York City Area

Responsibilities for DFA- Drafting correspondence and email announcements- Typing memorandum- Transcribing minutes of meetings- Creating spreadsheets- Answering telephone calls- Scheduling meetings- Maintaining contacts- Assist preparing PowerPoints- Set up and maintains Contracts and Legal files- Handles purchases, check requests, T&E forms, petty cashOffice Administration Responsibilities - Coordinating the order of business cards- Maintains inventory for museum’s stationary- Monitor inventory of pantry supplies- Ensures neatness of supply/mail roomHuman Resources Responsibilities- Process Costco benefits enrollments and updates- Conducts orientation for part-time new-hires- Assist tracking employees attendance- Schedule interviews- Update Organization Chart on a monthly basis.

- Created and maintained a high-quality work environment so team members are motivated to perform at their highest level - Ensured that museum staff and volunteers provide excellent customer service to visitors at all locations- Communicated clear instructions to the staff and volunteers- Scheduled, trained, and supervised the staff, ensuring adherence to admission procedures and that outgoing information is current and accurate- Developed strategies that the team will use to reach its goal- Implemented and maintained procedures for admission ticketing system (Tessitura)- Lead the daily operations of the Great Hall Information desk with a focus on customer service- Prepared and presented information regarding the Museum’s daily and weekly events so that staff and volunteers understand and are able to communicate clearly and accurately to assist visitors - Served as an advocate for the visitor while simultaneously promoting the welfare of the Museum

Brooklyn

• Operated the Museum’s front desk and provide positive customer service experiences to all Museum guests and potential facility rental clients• Provided general information about the Museum and its exhibitions, The Museum Store, facility rentals, and upcoming events• Kept attendance records with the Museum’s database management system• Facilitated daily ticket sales for admission to rotating exhibitions as well as membership sales• Actively promoted and sold Museum memberships to reach monthly revenue goals• Participated in annual physical inventory and routine cycle counts for the museum’s store. • Processed donations and prepared acknowledgement letters and other correspondence• Maintained guest lists, gathered and prepared materials and other materials for events• Assembled media and donor kits for several event and meetings. • Assisted in over fifty public program and special event venues.

- Prepared inventory and set up for retail space- Researched marketing trends by using social media- Assisted with public programs and collaborative programs with partnering organization- Sourced and develop BHS merchandise as well as research new vendor partnership- Teach school programs on- and off-site- Co- facilitate staff development workshops for teachers when needed- Conduct research for social media posts- Maintain teacher database, revising curriculum materials and tour related didactic materials

- Greeted and registered incoming guests- Processed guest folios and collect payment- Handled guest requests and concerns promptly and with courtesy- Assisted guests with any inquiries regarding local entertainment, restaurants or transportation- Maintained efficient and effective flow of information with guests and all internal departments

- Coordinated mail flow in and out of office- Answered inquiries about company- Contracted with tenants by negotiating leases; collect security deposits- Maintained property by investigating and resolving tenant complaints; enforce rules of occupancy; inspect vacant units and complete repairs

- Demonstrated flexibility in satisfying customer demands in a high volume, production environment- Downloaded jobs from email or print queues, size, sort and finish- Provided fast, efficient, and courteous service to all customers- Assisted over 150 customers per day in a high-pressure and fast-paced environment- Operated cash registers by totaling bills and distributing receipts

Human Resources Management/Personnel Administration, General

Bachelor Of Arts (B.A.), English Language And Literature, General