Ceo
CurrentOur award-winning customer feedback software helps medium to large companies grow their business faster by measuring & improving customer satisfaction.
Jan 2010 - Present
AeroLeads people directory · profile
Guy Letts Email & Phone Number
CEO, CustomerSure
at
CustomerSure
1 work email found
@customersure.com
2 phones found area 191
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
CEO, CustomerSure
Location
Newcastle Upon Tyne, England, United Kingdom
Company size
Who is Guy Letts? Overview
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Quick answer
Guy Letts is listed as CEO, CustomerSure at CustomerSure, a with 4 employees, based in Newcastle Upon Tyne, England, United Kingdom. AeroLeads shows a work email signal at customersure.com, phone signal with area code 191, and a matched LinkedIn profile for Guy Letts.
Guy Letts previously worked as CEO at Customersure and Head of Services at Sage. Guy Letts holds Bsc (Hons), Engineering from University Of Exeter.
Company email context
Email format at CustomerSure
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{first}.{last}@customersure.com
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AeroLeads found 1 current-domain work email signal for Guy Letts. Compare company email patterns before reaching out.
Profile bio
About Guy Letts
Founder and CEO of CustomerSure - award-winning customer feedback software. Hundreds of companies worldwide rely on our software and expertise to measure and improve customer satisfaction & Net Promoter Score. Prior to this my roles at Sage included R&D Director and Head of Customer Services. During the period when Sage was growing rapidly to enter the FTSE 100 the challenge was to manage growth and integrate many acquisitions. I introduced customer-led development to raise the bar on quality and reliability, brought rigour to the engineering function to deliver products on time and, most importantly, I recruited and supported the team of people whose skill and hard work achieved those goals. I then took on commercial responsibility for growing service revenues and improving customer satisfaction.Specialties: Customer Experience, Customer Feedback, Software Engineering Leadership, Software Product Specialist, SaaS Software, Customer Service, Professional Services, Commercials, Negotiations & Contracts, Technology Sector Acquisitions.
Listed skills include Saas, Crm, Professional Services, Management, and 20 others.
Current workplace
Guy Letts's current company
Company context helps verify the profile and gives searchers a useful next step.
Customersure
7 roles · 43 years
Guy Letts work experience
A career timeline built from the work history available for this profile.
Head Of Services
Responsible for service revenue, strategy & operations of professional services division, contact centres, and customer service.
Feb 2007 - Feb 2010
Head Of Product Development
Responsible for Sage's enterprise software portfolio, including the business case and ground-up development of the now market-leading Sage 200 ERP and CRM suite.
2004 - 2007
~3 yrs
Research & Development Director
Responsible for Sage's small business software products in UK and Ireland to meet the accounting, payroll and compliance needs of 800,000 companies and 1500 accounting firms. Achievements included integrating 12 company acquisitions, smooth transition of 53 products through Year 2000 compliance and the the first major vendor to have products ready for the introduction of the euro.
1998 - 2004
~6 yrs
Head Of Group R&D
Responsible for technical due diligence on overseas acquisitions and supporting the boards of international subsidiaries in engineering leadership, product development strategy, quality improvement and customer-focus.
1996 - 1998
~2 yrs
Principal Consultant
Member of Speedwing, the consulting division of British Airways. Seconded into BA Information Systems to project manage a new generation of price optimisation and yield management technology.
1995 - 1996
~1 yr
Principal Consultant
Project Manager & System Architect roles on large scale, safety-critical software development projects in the manufacturing, transport, pharmaceutical and FMCG sectors.
1984 - 1995
~11 yrs
1 education record
Guy Letts education
FAQ
Frequently asked questions about Guy Letts
Quick answers generated from the profile data available on this page.
What company does Guy Letts work for?
Guy Letts works for CustomerSure.
What is Guy Letts's role at CustomerSure?
Guy Letts is listed as CEO, CustomerSure at CustomerSure.
What is Guy Letts's email address?
AeroLeads has found 1 work email signal at @customersure.com for Guy Letts at CustomerSure.
What is Guy Letts's phone number?
AeroLeads has found 2 phone signal(s) with area code 191 for Guy Letts at CustomerSure.
Where is Guy Letts based?
Guy Letts is based in Newcastle Upon Tyne, England, United Kingdom while working with CustomerSure.
What companies has Guy Letts worked for?
Guy Letts has worked for Customersure, Sage, The Sage Group Plc, British Airways, and Logica.
Who are Guy Letts's colleagues at CustomerSure?
Guy Letts's colleagues at CustomerSure include Luke Brown.
How can I contact Guy Letts?
You can use AeroLeads to view verified contact signals for Guy Letts at CustomerSure, including work email, phone, and LinkedIn data when available.
What schools did Guy Letts attend?
Guy Letts holds Bsc (Hons), Engineering from University Of Exeter.
What skills is Guy Letts known for?
Guy Letts is listed with skills including Saas, Crm, Professional Services, Management, Strategy, Software Development, Erp, and Customer Experience.
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