Galen Lew Email & Phone Number

San Francisco, California, United States

-Works independently at reception desk, checking in patients for appointments and coordinating next visits to facilitate ongoing care-Ensures new patient referrals are scheduled to meet practice access targetsIn one month of 2023, maintained average time of 3 minutes per phone call and scheduled over 500+ patients for appointments-Verifies that insurance.

San Francisco, California, United States

- Perform all duties of an RBT as outlined by company protocol and conforming to BACB guidelines- Notify supervisors and suggest changes to any current prompt levels on programs - Continue to improve clinical skills as RBT- Reach out proactively to new BTs and RBTs who may need help initially with running ABA programs- Probe new skills of clients when.

United States

• Comply with all RBT guidelines as outlined by the Behavior Analyst Certification Board (BACB) and maintain yearly certification
• Provide 1-on-1 support for children with developmental disorders utilizing techniques of Applied Behavioral Analysis (ABA)
• Attend monthly staff meetings for additional training and mentorship
• Work closely under a Board-Certified Behavior Analyst (BCBA) and track all supervision monthly
• Implement daily behavioral treatment plan to clients developed by the BCBA
• Take accurate, objective data for each session with clients according to BACB regulations and company standards

Serramonte, Daly City, CA

• Responsibilities include:
• Reorganizing inventory and promoting seasonal offers on products
• Setting up product displays to promote the sales model
• Keeping a clean and organized work environment
• Making products readily available for purchase to customers
• Ensuring customer satisfaction through friendly and supportive service- Assisting customers on selecting products that meet their needs and level of satisfaction- Checking out customers using appropriate cashier.

San Francisco, CA

• UCSF GASTROENTEROLOGY MOUNT ZION, SAN FRANCISCO, CA May 2015 – December 2015
• Answer phone calls from patients for scheduling procedures, new patient appointments, and follow up appointments
• Upload lab results, progress notes, referrals, and administrative documents into Apex system; route to doctors when necessary
• Assist in reducing volume of unscheduled referrals from 680 to 190 – approximately 70%
• Submit for pre-authorization to insurance companies for office visits and procedures
• Provide administrative support to nursing staff and doctors by relaying messages from patients, doctor’s offices, and pharmacies

San Francisco, CA

• Analyzed the role of Mcx1 as a potential mitochondrial chaperone in mitochondrial quality controlby testing its specific activity in yeast model, Saccharomyces cerevisiae
• Manipulated unique vectors via PCR and cloning to identify genes that regulated Mcx1 activity
• Outlined progress of work through detailed presentations
• Designed and implemented step-by-step experimentation to isolate specific genetic factors for study
• Recorded detailed notes and photographs of all discoveries, calculations, and procedures

Master Of Science In Nursing, Nursing

Bachelor Of Science (B.S.), Biology, General, 3.68 Gpa

Activities and Societies: Pre-AMSA ; InterVarsity Christian Fellowship- Dean's List for 7 semesters - Graduated with Honors in Biology.