Glen John Cardiño
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Glen John Cardiño Email & Phone Number

Customer Experience Manager at Alorica
Location: Quezon City, National Capital Region, Philippines 5 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Experience Manager
Location
Quezon City, National Capital Region, Philippines
Company size

Who is Glen John Cardiño? Overview

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Quick answer

Glen John Cardiño is listed as Customer Experience Manager at Alorica, a with 64087 employees, based in Quezon City, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Glen John Cardiño.

Glen John Cardiño previously worked as Telesales Specialist at Home Credit Philippines and Regional Customer Service at Ph Global Jet Express Inc. (J&T Express). Glen John Cardiño studied at Ama University.

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Email format at Alorica

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Alorica

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Profile bio

About Glen John Cardiño

Enthusiastic and motivated customer service representative with proven ability to lead the team. Ensuring consistent delivery of exceptional service, at managing customer escalations, resolving complex issues, and fostering positive client relationships.

Current workplace

Glen John Cardiño's current company

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Alorica
Alorica
Customer Experience Manager
Quezon City, NCR, PH
Website
Employees
64087
AeroLeads page
5 roles

Glen John Cardiño work experience

A career timeline built from the work history available for this profile.

Customer Experience Manager

Quezon City, Ncr, Ph

Regional Customer Service

- Ensuring consistent delivery of exceptional service.- Managing customer escalations and resolving complex issues.- Fostering positive client relationships.- Monitoring Work Ticket (Complaint Ticket)- Monitoring Social Media Complaints.- Monitoring SLA Work Ticket (Complaint Ticket)- Cascading new Memos and Guidelines.- Handling multiple-work loads suchs as (Cancellation, Ticket Monitoing, Social Media, DTI Cases, VIP Concerns and Branch Complaints)- Claims Investigation- Filing Claims.- Provide information about products and services.- Analyzing and reporting product malfunctions.- Responding to customer reviews.- Solving branch/warehouse problem.- Solving VIP Concerns.- Asnwering and giving advice to the Team.- Checking product or service availability.- Performing routine inspections and quality tests- Ensuring compliance with laws and regulations.- Answering inbound callers.- Making outbound calls.

Oct 2022 - May 2024

Admin Generalist

Quezon City, National Capital Region, Philippines

- Resolving Customer Complaints.- Updating customer records.- Checking product or service availability.- Performing routine inspections and quality tests- Ensuring compliance with laws and regulations.- Monitoring performance.- Checking products and identifying deficiencies.- Assisting with customer queries.- Processing orders and payments.- Answering inbound callers.- Making outbound calls.- Handle customer engagement- Solving branch/warehouse problem.- Fostering positive client relationships.- Claims Investigation- Filing Claims.

May 2022 - Sep 2022

Call Center Agent

Quezon City, National Capital Region, Philippines

- Responding promptly to customer inquiries.- Receiving incoming calls from customers.- Answering inbound callers.- Processing orders and payments.- Assisting with customer queries.- Making outbound calls- Answering questions about products or services.- Administrator job description.- Controlling correspondence- Ordering office supplies.- Take ownership of customer issues- Claims Investigation- Filing Claims.- Fostering positive client relationships.- Ensuring consistent delivery of exceptional service.

Jan 2021 - Apr 2022
Team & coworkers

Colleagues at Alorica

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1 education record

Glen John Cardiño education

FAQ

Frequently asked questions about Glen John Cardiño

Quick answers generated from the profile data available on this page.

What company does Glen John Cardiño work for?

Glen John Cardiño works for Alorica.

What is Glen John Cardiño's role at Alorica?

Glen John Cardiño is listed as Customer Experience Manager at Alorica.

Where is Glen John Cardiño based?

Glen John Cardiño is based in Quezon City, National Capital Region, Philippines while working with Alorica.

What companies has Glen John Cardiño worked for?

Glen John Cardiño has worked for Alorica, Home Credit Philippines, and Ph Global Jet Express Inc. (J&T Express).

Who are Glen John Cardiño's colleagues at Alorica?

Glen John Cardiño's colleagues at Alorica include Jerome Rana, Debandrod1 Abrams, Janasia Atkins, Mary Grace Franco, and Bernadette Valenzuela.

How can I contact Glen John Cardiño?

You can use AeroLeads to view verified contact signals for Glen John Cardiño at Alorica, including work email, phone, and LinkedIn data when available.

What schools did Glen John Cardiño attend?

Glen John Cardiño studied at Ama University.

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