Brenda Baker Email & Phone Number

Fort Erie, On, Ca

Fort Erie, Ontario, Ca

Launching a startup program for DHC.

Wood Dale, Il, Us

• Advised Senior Vice President of Repair and Engineering services and other executives on strategy, operations, products, services, and markets as a senior leader.• Lead aircraft maintenance planning, purchasing, inventory, schedules, hanger workflow process, and budget.• Managed work order scheduling, requirements, contract SOW, budget, deliverables-tasks, process, tracking, data analysis, metrics, technology, quality assurance, problem-solving, and communication for diverse, complex aircraft models.• Built and executed productivity plans through forecast reviews, requirements, and balanced workloads.• Recruited, trained, evaluated, developed, and retained a top-performing team of ~200, including 20 supervisors.• Ensured all operations and records complied with Canadian TCAA, labor, CCOHS, and environmental regulations.• Followed airline service bulletins, engineering/technical directives, maintenance requirements, schematics, and blueprints.• Conversed with global clients during aircraft servicing, delivery, inspection, questions, and acceptance.• Partnered with internal and external peers, leaders, and agencies to facilitate and collaborate on initiatives.• Built novel new processes by leading teams with technical expertise, commercial acumen, and passion for mission success.Select Achievements• Enabled company growth from 80 to 300 people in 5 years by setting and achieving SMART goals, KPIs, and scorecards to identify strengths, track progress, and give constructive feedback.• Led turnaround of an underperforming production function via decisive, fast improvements to people, processes, and tools.• Created an incentive program to attract and retain personnel, prevent labor shortages, and maintain efficient operations.• Ensured on-time aircraft delivery via fully staffed production lines by sourcing on-site talent from global locations.

Dorval, Québec, Oo

• Led production quality assurance, workforce effectiveness, regulatory compliance, and safety programs and advised aviation manufacturing supervisors and ~68 union personnel.• Delivered optimal safety, quality, productivity, cost, and labor relations via optimizing operational and business processes.• Enhance employee engagement via effective communications with operations personnel and production focus teams.• Ensure operational and customer scheduling compliance with internal and external enterprise customers.• Achieve unit performance targets on quality, cost, and schedule by planning and implementing cross-functional activities.• Improved speed, quality, and costs by integrating operations unit functional roles.• Ensure aircraft quality compliance with foreign and domestic certification.

Dorval, Québec, Oo

• Delivered aircraft on time by creating and managing change implementation for operations and manufacturing teams. • Coordinated first-article inspections of all manufacturing process changes.• Achieved best-in-class delivery by benchmarking against lean manufacturing and inventory best practices.• Developed manufacturing plan, training, qualifications, tooling, fabrication, assembly, layout, EHS, and ergonomics.• Aligned corrective actions by troubleshooting production deviations, planning methods activities, and monitoring progress.

Dorval, Québec, Oo

Global Platform Andon, Natural Team Leader Preflight, 2012-2014• Increased productivity by standardizing and integrating nonstandard work into the build schedule.• Achieved 200% hourly reduction on nonconformance turnaround times.• Enabled six-day certification cycle per plane by coaching team of 10 in meeting flight test procedure deadlines.• Resolved production quality issues via supervising containment.• Improved quality control and negotiated nonstandard issues within an accelerated timeline.Global Platform Special Project Structural Lead, 2011-2012• Increased productivity and reduced rejected design concepts by resolving stakeholder conflicts and implementing team concepts.• Facilitated high risk interfaces with systems engineering and supplier components and coordinated detailed risk mitigations.• Achieved all prescribed structural interface major milestones within cost and time while meeting cross-functional priorities.Global Platform Special Project Master Plan Lead, 2011• Achieved corporate goals for employee engagement by overseeing project planning.• Identified needed changes by leveraging five phased project planning methodology.• Secured approval of large scale projects via building strong business cases.• Mitigated risks and met resource requirements through creating detailed implementation plans.• Improved the process for major projects while reducing costs and meeting scope and timeline requirements.Global Platform (GCC) Integration Lead, 2009-2012• Managed complex design changes, maintained cross-functional focus and met program objectives by supervising team members.• Secured approval for 15 complex design changes within record time and negotiated all program design changes.

Dorval, Québec, Oo

Manager, CRJ Platform Product Development FAR 25.856(B), Mirabel, QC, 2008-2009• Supervised directive design changes and ensured compliance with established regulations, policies and procedures.• Managed 18 unionized and nonunionized personnel.• Coordinated trial fit for 6,600 parts within five days on the CRJ 700 and CRJ 900 regional jet airplane.• Managed three aircraft model design change schedules, including material and proof testing, certification, budget and staff.AES Team Leader, Global Platforms, 2006-2008• Increased quality, productivity and accuracy and reduced costs by communicating and monitoring process standardization.• Implemented new Achieving Excellence System (AES) program across Global Engineering; coordinated AES road map and values.• Achieved Bronze AES ahead of schedule via leading team sessions and ensuring employee engagement.Liaison Engineering, Global Platforms and Q Series, 2006• Coordinated fixing of Non Conformance Reports (NCR) from initial problem identification to complete structural or system repair.• Met production schedule by achieving four hour turnaround time per nonconformance KPIs.• Achieved MRB (material review board) certification for the Global 5000, Global XRS and the Dash 8 sustaining program.Structures Integrator, Global Platforms, 2002-2006• Met quality, budget and schedule demands, from project conception to flight test, by facilitating detail design changes.Interior Engineering Designer, 2001-2002• Increased productivity and expedited implementation to production by reconciling and recording design packages.• Designed engineering quality assurance procedures, created interior design engineering and coordinated design projects.Technical Assistant, Drawing Quality, 1999-2000• Expedited production through organizing and processing engineering drawings.• Managed the work package of 28 engineers and ensured four-day cycle clearing.• Maintained sign-off cycle for 50 concurrent engineering packages.

Bachelor Of Science - Bs, Mechanical Engineering

Imba, Accounting And Business/Management