Zachary Hanlon Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Partnering with clients to create compelling experiences and new digital capabilities that drive better financial outcomes.- Led commerce platform analysis at $600m automotive accessories brand- Partnered with luxury retailer to define data use cases, assets, and prioritize personalization roadmap- Responsible for top line growth across design, UX, data, consulting, and technology implementations within the larger $1.5B Merkle organization- Managing P/L across multiple… Show more Partnering with clients to create compelling experiences and new digital capabilities that drive better financial outcomes.- Led commerce platform analysis at $600m automotive accessories brand- Partnered with luxury retailer to define data use cases, assets, and prioritize personalization roadmap- Responsible for top line growth across design, UX, data, consulting, and technology implementations within the larger $1.5B Merkle organization- Managing P/L across multiple service lines and client portfolios- Coordinating staffing and strategic planning with clients to ensure on time delivery against a digital roadmap Show less

Raleigh-Durham, North Carolina Area

Leading global digital engagements at both B2B and B2C brands. I own sales, global customer success, P/L, referencability, and the delivery teams within these accounts. - Managing executive relationships and delivery of $14M in professional services - Sold, implemented, and managing global omni-channel order management capabilities at leading fashion brand- Increased add to bag rate 5% and UPT 3% at leading fashion brand with PDP redesign- Delivered 13 commerce… Show more Leading global digital engagements at both B2B and B2C brands. I own sales, global customer success, P/L, referencability, and the delivery teams within these accounts. - Managing executive relationships and delivery of $14M in professional services - Sold, implemented, and managing global omni-channel order management capabilities at leading fashion brand- Increased add to bag rate 5% and UPT 3% at leading fashion brand with PDP redesign- Delivered 13 commerce implementations across 7 brands and 27 countries- Found 18% OPEX savings through operational restructuring at consumer staples brand- Increased orders 28% and conversion 13bps at lease and rental home furnishing brand- Lead organization restructuring that saves $1.5M in addition to $8M of upside Show less

Raleigh-Durham, North Carolina Area

My role was responsible for communicating the value of digital transformation and Oracle’s $1.6B customer experience solutions worldwide. I partnered with product management and sales to develop and evangelize solution positioning, business value-based messaging, sales training materials, collateral, sales tools, web content, go-to-market plans as well as oversee the sales transformation process and its execution. The end goal of all these activities is to drive business results in the form of… Show more My role was responsible for communicating the value of digital transformation and Oracle’s $1.6B customer experience solutions worldwide. I partnered with product management and sales to develop and evangelize solution positioning, business value-based messaging, sales training materials, collateral, sales tools, web content, go-to-market plans as well as oversee the sales transformation process and its execution. The end goal of all these activities is to drive business results in the form of new revenue and increased market share. Show less

Raleigh-Durham, North Carolina Area

Partnered with account teams to close $15M of IBM Customer Experience (order-to-cash) software since 2011 -- 176% of 2014 quota -- 112% of 2013 quota

Raleigh-Durham, North Carolina Area

Exceeded sales quotas 6 of 8 quarters.This role focused on developing "trusted advisor" status with clients. My job was to provide advisory services to IBM clients in regards to social/collaboration solutions. My team was responsible for driving brand revenue growth across all of North America.

Raleigh-Durham, North Carolina Area

Lead the tuning and configuration of mainframe LPARS to maximize application performance while minimizing system resources; saved major retailer over $150K annually in software support.Responsible for managing strategic core accounts that have made large mainframe (System z) investments. I provided ongoing advice in the areas of application infrastructure and middleware deployment best practices, application modernization, high availability and application resiliency. My team… Show more Lead the tuning and configuration of mainframe LPARS to maximize application performance while minimizing system resources; saved major retailer over $150K annually in software support.Responsible for managing strategic core accounts that have made large mainframe (System z) investments. I provided ongoing advice in the areas of application infrastructure and middleware deployment best practices, application modernization, high availability and application resiliency. My team was also responsible for implementations of pilots, PoC software, and customer training. Show less

Instruct first year engineering student on the basics of Java programming and the navigation of UNIX environments. Provide assistance for hands on command line navigation and compilation of Java programming language applications. Facilitate an effective technical learning environment to students with little experience in the particular subject matter.

Aided vice president of services in identification of manufacturing processes for implementation of quality life cycle management software at major auto manufacturing subsidiary.