Vykintas Glodenis Email & Phone Number

Vilnius, Vilniaus, Lithuania

• Leading AI adoption and application across the company
• Developing Mindvalley's AI curriculum

Vilnius, Vilniaus, Lithuania

• Developing internal and external applications for Mindvalley
• Optimising and automating marketing department workflows
• Consulting teams on Airtable, Zapier, Make, Adalo, Glide, Softr, Stacker and other no-code applications

Vilnius, Vilniaus, Lithuania

Responsible for scaling product localization efforts across the company.

Kuala Lumpur, Malaysia

As a Head of Production, I'm coordinating multi-department (executive team, author relations, learning experience design, films, UX design, product marketing etc.) efforts to produce Mindvalley's "quests" (digital programs) bringing in the majority of business revenue. As a Head of Learning Experience Design, I'm responsible for leading a team of 10.

Kuala Lumpur, Malaysia

• Led a customer success department of 35 people across 3 continents and timezones (Malaysia, Costa Rica, Estonia) - serving a community of over 3 million people
• Our team has been continuously hitting department records and exceeding outrageous customer support goals
• Transformed operational processes, team schedule, capacity and performance appraisal management; optimised roles & capacity allocation for channels; and built exemplary analytics system for customer service (with a….
• Transformed operational processes, team schedule, capacity and performance appraisal management; optimised roles & capacity allocation for channels; and built exemplary analytics system for customer service (with a.
• Built a new scalable customer support ecosystem and transitioned entire department to a new help desk software in just over 2 weeks
• Defined and executed customer success strategy for scalability (while ensuring proper operational performance for a heavily increasing customer base)

Kuala Lumpur, Malaysia

- Setting long-term customer support optimisation & scalability strategy- Designing customer support architecture and functional designs for support channels- Building and implementing self-service strategy for customer support (Support Center, Chatbots, Messenger Support)- Managing implementation of customer support technology- Optimising and designing.

Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

Vilnius, Lithuania

OptiMe is a revolutionary platform to help people reach and maintain their optimal health & fitness at a minimal cost. While Uber completely revolutionised the global taxi industry... OptiMe is here to revolutionise the way you optimise your health & fitness.More info at: www.optime.health

Vilnius, Lithuania

Writing opinion articles about Public Administration, Leadership, Politics, Economics, and International Relations.

Rukla, Lithuania

- Certificate of appreciation from the commander of the regiment – Top 5 Military Officer of the Troop- Given oath to defend Lithuania in times of external aggression- Elected by all troop soldiers to read the text of the oath in the name of entire troop

Vilnius, Lithuania

Assisting the director of IPD / Writing a White Paper on Creating Shared Value (CSW) / Supporting Project Managers of IPD regarding Sales Activities

Vilnius, Lithuania

- 1300% annual result (KPI) growth- 7000 EUR annual profit- Branch growth: from 2 to 60 people in 2 years- Highest Executive & Middle Management body formed (22 people)- Organizational & Business Development, Change & Total Quality Management- Implementation of PODIO intranet system- Exceptional Organizational Culture formed

Vilnius, Lithuania

- B2B Sales Processes Development: Employee Training Cycle, Customer Relationship (crm), Account & Sales Project Management- 90% employee retention rate- 100+ B2B active sales meetings with C level managers- Extensive cold calling (400+) and sales training (40+ hours) experience

Vilnius, Lithuania

300+ conference participants registered

Panevėžys, Lithuania

Writing articles about the region of Panevėžys: economics, politics, criminal activities, and inspiring youth stories. While still being a high school student and having no special training or degree in journalism - I managed to become one of the top-performing reporters of the newspaper in terms of the amount of articles published and the quality of my.

Bachelor'S Degree, Economics And Politics, Top 5 Grade Point Average (9.3) Of The Course / 10 From Bachelor Thesis

Activities and Societies: ISM Student Association (SA); ISM Debates Club; ISM Politics Club; ISM Academic Rowing Club - ISM University.

High School, 10 (Grade Point Average) / 100% From State Exams Of History & Lithuanian

Activities and Societies: Lithuanian Students Parliament (LSP): Vice-president; Panevėžys Secondary School No. 5 Students Parliament.