Vykintas Glodenis Email & Phone Number

Vilnius, Vilniaus, Lithuania

• Leading AI adoption and application across the company• Developing Mindvalley's AI curriculum

Vilnius, Vilniaus, Lithuania

• Developing internal and external applications for Mindvalley• Optimising and automating marketing department workflows• Consulting teams on Airtable, Zapier, Make, Adalo, Glide, Softr, Stacker and other no-code applications

Vilnius, Vilniaus, Lithuania

Responsible for scaling product localization efforts across the company.

Kuala Lumpur, Malaysia

As a Head of Production, I'm coordinating multi-department (executive team, author relations, learning experience design, films, UX design, product marketing etc.) efforts to produce Mindvalley's "quests" (digital programs) bringing in the majority of business revenue. As a Head of Learning Experience Design, I'm responsible for leading a team of 10 learning experience designers (and localisation contractors) to design the most transformative learning experience for the hundreds of… Show more As a Head of Production, I'm coordinating multi-department (executive team, author relations, learning experience design, films, UX design, product marketing etc.) efforts to produce Mindvalley's "quests" (digital programs) bringing in the majority of business revenue. As a Head of Learning Experience Design, I'm responsible for leading a team of 10 learning experience designers (and localisation contractors) to design the most transformative learning experience for the hundreds of thousands of Mindvalley customers. Show less

Kuala Lumpur, Malaysia

• Led a customer success department of 35 people across 3 continents and timezones (Malaysia, Costa Rica, Estonia) - serving a community of over 3 million people• Our team has been continuously hitting department records and exceeding outrageous customer support goals• Transformed operational processes, team schedule, capacity and performance appraisal management; optimised roles & capacity allocation for channels; and built exemplary analytics system for customer service (with a… Show more • Led a customer success department of 35 people across 3 continents and timezones (Malaysia, Costa Rica, Estonia) - serving a community of over 3 million people• Our team has been continuously hitting department records and exceeding outrageous customer support goals• Transformed operational processes, team schedule, capacity and performance appraisal management; optimised roles & capacity allocation for channels; and built exemplary analytics system for customer service (with a special focus on self-service)• Built a new scalable customer support ecosystem and transitioned entire department to a new help desk software in just over 2 weeks• Defined and executed customer success strategy for scalability (while ensuring proper operational performance for a heavily increasing customer base)• Built customer success processes from scratch to continuously analyse customer experience, identify issues, build strong cases (backed by data), and coordinate changes across the entire company Show less

Kuala Lumpur, Malaysia

- Setting long-term customer support optimisation & scalability strategy- Designing customer support architecture and functional designs for support channels- Building and implementing self-service strategy for customer support (Support Center, Chatbots, Messenger Support)- Managing implementation of customer support technology- Optimising and designing new operational processes

Kuala Lumpur, Malaysia

Kuala Lumpur, Malaysia

Vilnius, Lithuania

OptiMe is a revolutionary platform to help people reach and maintain their optimal health & fitness at a minimal cost. While Uber completely revolutionised the global taxi industry... OptiMe is here to revolutionise the way you optimise your health & fitness.More info at: www.optime.health

Vilnius, Lithuania

Writing opinion articles about Public Administration, Leadership, Politics, Economics, and International Relations.

Rukla, Lithuania

- Certificate of appreciation from the commander of the regiment – Top 5 Military Officer of the Troop- Given oath to defend Lithuania in times of external aggression- Elected by all troop soldiers to read the text of the oath in the name of entire troop

Vilnius, Lithuania

Assisting the director of IPD / Writing a White Paper on Creating Shared Value (CSW) / Supporting Project Managers of IPD regarding Sales Activities

Vilnius, Lithuania

- 1300% annual result (KPI) growth- 7000 EUR annual profit- Branch growth: from 2 to 60 people in 2 years- Highest Executive & Middle Management body formed (22 people)- Organizational & Business Development, Change & Total Quality Management- Implementation of PODIO intranet system- Exceptional Organizational Culture formed

Vilnius, Lithuania

- B2B Sales Processes Development: Employee Training Cycle, Customer Relationship (crm), Account & Sales Project Management- 90% employee retention rate- 100+ B2B active sales meetings with C level managers- Extensive cold calling (400+) and sales training (40+ hours) experience

Vilnius, Lithuania

300+ conference participants registered

Panevėžys, Lithuania

Writing articles about the region of Panevėžys: economics, politics, criminal activities, and inspiring youth stories. While still being a high school student and having no special training or degree in journalism - I managed to become one of the top-performing reporters of the newspaper in terms of the amount of articles published and the quality of my writing (as judged by the editors).

Bachelor'S Degree, Economics And Politics, Top 5 Grade Point Average (9.3) Of The Course / 10 From Bachelor Thesis

Activities and Societies: ISM Student Association (SA); ISM Debates Club; ISM Politics Club; ISM Academic Rowing Club - ISM University.

High School, 10 (Grade Point Average) / 100% From State Exams Of History & Lithuanian

Activities and Societies: Lithuanian Students Parliament (LSP): Vice-president; Panevėžys Secondary School No. 5 Students Parliament.