Gloria A David Email and Phone Number
I am a Salesforce certified business analyst/consultant with over 7 years of experience in the financial industry where I was engaged in interfacing with clients which has improved my skills in the art of clientele communication. Over these years, I have observed the advancement in technology which has helped a great deal in enhancing processes which motivated my career pursuit in the Salesforce software technology.My vision in this career has been on delivering the best digital transformation to business organizations by engaging the client and collaboration with the stakeholders in achieving the desired set goals. I am very passionate and particular about providing businesses with tools that help them find more prospects, close more deals, and provide a higher level of service to their customers.I have worked on several projects using Sales Cloud, Service Cloud, Experience Cloud and Marketing Cloud where we used these digital solutions to help business organizations transit from the former position to modern state. Specifically I was involved in a project where we developed a Student Grading Application which allows client to track and manage student individual and group projects.I am also an active member of the salesforce communities where I get new updates on salesforce features and functionalities. I collaborate with members to troubleshoot and resolves challenging issues. There's a real person behind this profile, too! In my free time you might find me: Travelling, teaching, meditating and dancing. I do engage in trailhead solving super-badges which is exciting and makes me feel like a super hard nut cracker.
Cloud6 Synergy
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Project Business AnalystCloud6 Synergy Feb 2024 - PresentLondon, Ontario, Canada -
Project Business AnalystLoveworld International Inc Nov 2022 - Jan 2024Ottawa Ca• Created reports, dashboards, and visualizations using business intelligence tools to analyze and interpret business performance metrics.• Gathered and analyzed data to identify opportunities for business expansion and market growth, providing actionable insights to support strategic decision-making.• Conducted testing on existing business processes, identifying areas for improvement and recommending enhancements to streamline operations and increase efficiency.• Collaborated closely with product management teams to contribute to road map planning and prioritization, ensuring alignment with organizational goals and customer needs.• Developed and maintained reporting tools and systems to support ongoing data analysis and reporting requirements.• Translated road map features and requirements into user stories, ensuring clear communication and alignment with development objectives.
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Business System AnalystManifest & Company Inc. (Salesforce Consulting Partner) Nov 2019 - Dec 2022London, On• Developed custom solutions, including a student grading application and a customer-facing community portal, leveraging Salesforce tools to enhance functionality.• Created and implemented segmented email campaign management systems for leads and existing customers.• Automated data integration processes to dynamically transmit and store client data from external systems into Salesforce.• Designed dynamic reports and custom dashboards, providing clients with actionable insights and managing apps and roles.• Built a billing system application to automate daily transactions for a telecom company.• Performed comprehensive Salesforce health checks to ensure optimal performance and security. -
Business AnalystSterling Bank Plc Feb 2011 - May 2018Nigeria• Managed client relationships and focused on new business development initiatives, enhancing customer engagement with e-banking solutions.• Identified new product opportunities and improvements by staying current on industry trends and competitor strategies • Executed targeted marketing strategies to promote and sell banking products, driving revenue growth and market expansion• Facilitated the process of booking of financial products, including loans, fixed deposits, bonds, treasury bills, and SME banking services• Conducted risk assessments to ensure compliance with regulatory standards, mitigating potential risk and safeguarding assets• liaised with business groups across the organization to facilitate the planning, design, development, and implementation of new systems and business processes
Gloria A David Education Details
Frequently Asked Questions about Gloria A David
What company does Gloria A David work for?
Gloria A David works for Cloud6 Synergy
What is Gloria A David's role at the current company?
Gloria A David's current role is Certified Salesforce Business Analyst | Salesforce Administrator | Salesforce Consultant | Scrum PSM1.
What schools did Gloria A David attend?
Gloria A David attended Trailhead By Salesforce.
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