Gloria Blanton Email and Phone Number

Decided to take time off to care for my elderly mother, 86 years, before she recently passed away. During that time I stayed busy volunteering with the American Red Cross and the company my husband works for, The Army Corps of Engineers. November 2016 he will be transferred to the Huntsville, Alabama area and I am ready to get back into the workforce and use the skills I have gained from past organizations and formal education.

Performed as the Principal Support for a Management Business Process in charge of redesigning business processes for PMOB to incorporate new technology within the department, as well as redesigning space utilization for the purpose of better distribution of physical assets to lean the process. The goal for this project was to streamline the department into a more effective and efficient process for handling mail, personal, and government checks from process inception to final disposition by 33%. Collected, tracked, and analyzed financial data/information; conducted research to identify problems; and applied financial and accounting policies and procedures which required knowledge of the mission of the Department of the Treasury, its roles, functions, organizational structures of the FMS and overall Treasury Department. Performs various aspects of assistance in responding to customer calls related to claims issues. Prepare routine reports or portions of larger reports through research, compile and assemble materials, compose narrative and statistical input, and prepare a variety of accompanying documents such as graphs, tables, etc. Requiring me to have advance analytical skills, oral & written communication, process improvement, problem solving, and knowledge of payment & mail center operations & equipment.

Responsible for the implementation of contracts between Miami-Dade County Public Schools and 36 local contractors, to include maintaining financial records of payout and billing at a state local government level within Facilities Management Division. Designed and developed a process for the Facilities Support Team program and executed the implementing efficiency improvements that resulted in District savings of over $10 million per year. This new procedure development and program implementation, allowed us to resolve Fire, Safety and Health deficiencies that were diminished by an additional 50%.Evaluated and audited all the contracted consultant’s financial records that resulted in a reimbursement for M-DCPS for $150,000 due to overpayment. Supervised the accountability of contract cost accounting, cost analysis reporting, & project schedule focus to management. Directed the financial evaluation of contract implications and risks management, target pricing and preparation of proposals in Long-Term Contracts: $500K+. Accomplishments were due to my ability to apply regulatory analysis of pertinent laws, state and federal regulations, policies, and precedents, which affect the use of programs and related support resources (people, money, and/or equipment) in the area of (M-DCPS) Operations. Prioritized, evaluated and reported information in support of moderately complex projects to improve profitability, reduce costs, streamline operations or enhance customer service. Duties included analyzing and defining the long-term milestones and requirements for 52 departments in the (M-DCPS) district. Evaluated Federal Emergency Management Agency (FEMA) financial reports to identify non-reimbursable items. Responsible for the financial evaluation of FEMA report to identify possible areas of discussions in a Forensic study of damages caused by Hurricane Catherina and Wilma. The final results were that there was 4.5 million dollars accountability each event.

Performed duties as acting department head by working closely with the Executive Staff of various departments in a collaborative effort that conducted studies and Six Sigma Projects, analyzing the findings and then making the appropriate recommendations, and implementing recommendations on substantive operating programs. Gathered and assessed stakeholders’ insights through a variety of tools, (i.e. focus groups, staff meetings and surveys).Directed the development, planning and led the execution of all aspects of facilities operations continuous improvement strategy. Responsible for the evaluation of fifty-two departments in their milestones and activities, strategically guiding them towards targeted district goals. This generated a variety of written, non-technical reports to management, indicating solutions or possible alternatives and probability of success. Managed multiple projects at the same time, providing clear communication of the project intent, expected impact and timeline. Implemented diverse projects with the intent to ensure that operations and business practices conform to the highest standards of efficiency, effectiveness, and ethics.Strong communication skills in Risk Management to influence senior managers and negotiate with customers’ executives on issue that may have major financial and future business implications. Required in-depth understanding of corporate and business unit technical and commercial strengths and interrelationships with markets, and ability to resolve various complex, related matters. Produced innovated strategic planning skills with the ability to assess and manage risks, and translate corporate and business unit goals and objectives into realistic business operations and performance improvement.

Planned and coordinated the public school enrichment programs and oversaw travel programs for students, faculty, parents, and administrators within the Division of Life Skills and Special Projects department. This was accomplished by proactively anticipating the needs of the state government school system personnel and handle advanced administrative details. Maintained and managed calendar/meeting schedules; coordinate travel itinerary, lodging, and transportation requirements; and prepare and submit expense reports. Assisted in the implementation of special grants geared to the enrichment of Miami-Dade County Public Schools’ students with emphasis in the arts.Conducted meetings with staff and external contractors to correct, amend, or alter operating procedures. Instructed in topics of Program Analysis Techniques, which emphasized evaluation processes of public policy, public administration and economic indices and trends. Presented all findings in MS Word, Minitab, Excel, or PowerPoint with computer skills in MS Office, MS Access, Outlook, and Scheduling.

During my career with the (M-DCPS), I developed the desire to share my knowledge with those that seek to pursue a career in the business field. So I took on a second job in the evenings as an Adjunct Professor to teach courses in Communications /Business Writing and 21st Century Review of Business Literature for the undergraduate Business Department. My goal to teach the students was to communicate effectively in meetings and reports other than in writing by successful power point presentations and oral presentations. During my time as a professor, the student success rate led to change in curriculum and the course was converted to a mandatory program requirement. Verbal and written communication skills needed to train and coach. Demonstrated psychological environment of learning utilizing questioning techniques. Provided instructions based on the academic strengths/weaknesses of each student and managed to establish varied standards for individuals with different abilities.